Reviews for Appstle℠ Subscriptions App

Appstle is 100% better than R*ch*rge Subscriptions, customer service is amazing, application, setup, onboarding + implementation were seamless. I've been running a subscription based business for 3 years and will never go back to anything but Appstle. JR

This app is easy to set up. The customer service is great - prompt replies. And this app includes many different features.

The customer service is top notch! So quick to respond and fix any issue I might have! Highly recommend!

Like many others probably have, we migrated from ReCharge. The team at Appstle basically handled it all for us and the process was incredibly smooth. Any hiccups got sorted right away and it's been great. Honestly worth going with them.

Amazing customer service, Annie and Momna were super fast answer and helpful with a few customizations I wanted with my store! I believe Appstle is a great app, especially considering the price point is quite low. To go further, I think the App can still offer more in terms of upselling capabilities on both the product page and customer portal, focusing on the mobile experience. Just suggestions for improvement!

To edit my subscriptions - the best app for me. I'm most convinced by the support, very fast feedback and so far I've been helped with everything, any question I had was answered immediately, some with Loom videos. Can I recommend to anyone who needs a subscription app!

If I could give them more than 5 stars I would. For years I've been limping along with subscription apps that ALMOST did what I wanted, and every couple of years I'd look around to see if anything new was available. Another business owner told me about Appstle and she was right. The search is over. Appstle is perfect! It has so many options for different types of subscription schedules, a gorgeous dashboard for my customers - clean, simple, easy to navigate and VERY easy to customize with exactly the info and options I want them to have access to. And the customer service is amazing! I've NEVER encountered this level of help before. I had to migrate a group of subscribers once before (with another company) and it was a disaster. They realized (after I deleted all the subscriptions) that a migration wasn't possible and I had to ask all my subscribers to resubscribe. That was NOT an experience I wanted to repeat, so I had a million questions for the folks at Appstle and they were so incredibly patient answering them all. Mine was a fairly complex migration because I was also changing the payment schedule from every 30 days to everyone being charged on the same day (which is another fabulous feature Appstle offers) and they basically did the entire migration for me. It worked flawlessly! I'm a creative business owner - not a web developer - with an online business for fifteen years, and I've encountered so many situations where tech support people are either really condescending or really impatient when I don't understand the tech jargon. Over the course of the migration process I worked with several different people at Appstle and every single one of them was polite, patient, helpful and KIND. They made every step of the process incredible easy.

Very impressed with the functions of this app and the customer service is second-to-none with their staff taking time to make personalised videos to help answer questions and walk you through how to use the app. Very happy so far.

Exceptional service. Thank you for taking the time and making the onboarding process so easy Mann!!!

Really great app, and an especially great support team. People like Kehanvi are super helpful and make working with Apostle a breeze!

We really recommend this app because it's simple and easy to use. Also the customer service is amazing, they quickly diagnosed and resolved our issues. Great product and team.

Nature Provides

2023-07-13

United Kingdom

Great support by Muhammad who effectively installed it and customised it for us - now let's see if we get the subs in. Update: I'm not sure what has happened here, but things are going wrong with this app and the support is no longer helping us out. I will happily update my review to 5* again if this gets sorted, but with a broken app and not much support, we cannot keep using this.

Really great and quick response to a recent support request via the developers website - super happy with the plugin!

This app works exactly as I need it to, and any assistance I need is promptly attended too. Thank you!

This is the best subscription app! We have used many subscription apps over the past 3 years. Appstle is the best, simple, easy to use and has great support. And best of all, it's inexpensive! nice for merchants We use them from Japan and they are very helpful in resolving everything within minutes regardless of the time difference. The only improvement would be that the customer portal is difficult to view from a smartphone. I look forward to improvements.

Been using this app for many many months. Love it. Ease of use is key. Reporting is wonderful. Customers like it. Support is outstanding, fast and friendly. Thank you.

Great support. Momna helped us very quick and gave as the resolution we needed. Haven't tested the app yet but the support get's 5 stars.

The Appstle team is great! So responsive and quick. The app does everything we need it to do and it's less expensive than most of the other options around. We really like it.

We migrated from ReCharge. This app is much better considering the price difference. But I will warn you that the actual migration process was not straight forward. For migration - the devil is in the detail so I would recommend doing your DD here before undertaking the challenge. Appstle have a great support team so we were able to get the migration completed, but it took much longer than expected. I suggest this to try and help you migrate: the best solution was to 1) completely DISABLE your ReCharge subscriptions for a few days (so customers cannot make any changes), 2) then complete migrating across all of the data, 3) and then ENABLE on Appstle (after testing/UAT). First we tried to migrate while ReCharge was still active (which meant customers constantly updating their subscriptions), so the data in each platform was never in sync. @Appstle team - there is a big opportunity for improvement with the migration process. In terms of ongoing support it has been excellent. Always fast communication and they make bespoke customisations for us as required. It has a lot of features already built in, so most of the things you can think of are ready to go. If you want a feature that is not currently offered, it goes into a production backlog whereby users can vote for the new features to be developed. I would definitely recommend this app if you're running a subscription offering in your business. Special mention to Annie, Momna, and Maryum who are always excellent tech support.

The support team is out of this world with responsiveness and handling of request in our experience. I have not launched the app yet but in our testing the product works exactly as described and has been intuitive to use.

This app seems to have it all, great integration as well as customer service. Definitely recommended

Very good, quick and straight forward help. My issues were resolved immediately, very positive experience, highly recommend

I am in the process of opening my store, so far I have found appstle very easy to use. I am completely new to this and not technical at all but have managed to figure out most of it myself. I needed support with a few minor technicalities and they were super quick to reply via the live chat, my issue was resolved very quickly. Highly recommend using appstle, my website is now working exactly as I wanted it to.

The Appstle team has been extremely helpful! They were patient with my questions and took the time to ensure my problem was solved. Very excited to use their app on our site!

AMAZING SUPPORT! Tech Savvy, Quick communications, no waiting time. The support team is highly dedicated, even after hours! HIGHLY Recommended. A+++