Reviews for Appstle℠ Subscriptions App

I just installed this app today and was a bit confused with the setup. Henry from support was very quick to help and fixed my issues. The support even for a smaller business like mine was amazing. Thank you Henry & Appstle team!

Slow North

2024-05-09

United States

We just switched over from another subscription platform, and their team made the migration super easy. They are responsive and even recorded videos specifically for me to help me understand one question I had. Very impressed!

Henry and Ash have been great. Picked up 2 tickets for me, replied within less than 2 minutes and solved my problem within less than 15 minutes both times. Can't complain. Honestly very good customer service, nothing to complain about so far.

App is easy to use, great and quick customer support. This app suited my business needs perfectly

Mia was a huge help in navigating the font tweaks and small customizations we wanted. Not only did they have support, but they also had a live chat rep at almost 9pm PST. Mia was incredibly helpful and communicative. After 7+ years of working with Shopify, this is one of the best app support experiences I have had. If you are worried about anything, I am sure the team is ready and standing by to help.

Wir verwenden Appstle jetzt seit über zwei Jahren und sind sehr zufrieden mit den Möglichkeiten und dem Support.

The app works as desired, very good option for membership plans. Though, what makes it amazing is the constant support from the engineers, who can be contacted 24/7 and always provide the best quality responses, fixing absolutely everything you'd need. Thank you so much!!

great app and amazing customer service

Very Good customer service. Served by Natasha, a true pro.

Very helpful and punctual in their responses.

I recently had an exceptional experience with the customer service team! I encountered a small issue with the app, but once I reached out for assistance, it was swiftly resolved within minutes. The team was incredibly friendly, responsive, and helpful throughout the process. It's refreshing to receive such top-notch service! Highly recommend their app and their excellent customer support.

EMANI

2024-05-07

United States

Streamlined and user-friendly, it's transformed how I manage my store. Plus, their customer service ensures any questions are swiftly answered.

We used it to create our rental program. Never had issues with support.

For the price, their customer service is top tier. Their flexibility in the subscriptions and detailed options ensures you will be able to apply appropriate discounts and deliver great service. Customer service is huge in today's industry and they are here to help 24/7. Obviously give grace during peak hours but you will find that you will get your answer quickly. Bang for the buck, this should be your first choice. They also consider nonprofit discounts on your pricing if you qualify.

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

The customer service is amazing. I have asked for help twice. Once when I was in the final hours before launch and I needed urgent help. Then again when I needed assistance customizing a widget to match my brand. Ash was responsive, professional, incredibly fast and helped me get exactly what I needed, quickly. You don't expect that kind of service from an app developer, having worked with many in the past. But Appstle really delivers on its quality and service and I would recommend this app to anyone.

Absolut fantastischer Kundenservice. Ich hatte eine Frage und habe nicht nur sofort eine Antwort erhalten, sondern auch ein individuelles Video aufgenommen bekommen, in dem gezeigt wird wie mein Problem gelöst wird. Absolute Empfehlung uruztactical.de

Mia was knowledgeable, fast, eager to follow through, and highly responsive. It’s a pleasure to get support from professionals who know what they are doing. The Manage Subscription button was missing from my customers account page. We had updated to an unsupported theme. Mia immediately understood the problem. The button appeared, but it overlapped text. She continued to work together with me until the problem was resolved. When the chat was disconnected, she emailed me right away. Thanks for the great support and for making it easy to get help.

I needed some tech support assitance. They responded within a couple of minutes and were able to answer all of my questions and make some edits to my theme. I highly recommend Appstle Subscriptions App!

simple to set up, great customer service.

Best customer support team ever. Functionality of the plugin is great and as expected as well.

Great app, easy to use, works well

Awesome, great and helpful service

Very knowledgeable and responsive support staff! They've gone above and beyond to give personalized support and make sure our questions are answered.