Reviews for Appstle℠ Subscriptions App

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Really great service. Always very prompt answers and great technical support. Would highly recommend.

Dec 10, 2023 UPDATE: STAY THE HELL AWAY. THEY JUST DOUBLE AND TRIPLE BILLED HUNDREDS OF OUR SUBSCRIPTIONS. WE HAD TO MANUALY FIND, CANCEL AND REFUND OVER 300 ORDERS AND LOST OVER A DOZEN SUBS. YES THEY OFFERED A 20% DISCOUNT AFTER APOLOGIZING. JUST A LOT OF HEADACHES. TRYING TO FIGURE OUT A MIGRATION STRATEGY... January 9, 2023 UPDATE: Like I said before, they will pacify you, blame Shopify, tell you they opened a ticked with Shopify, and you will never hear from them again. Still have not heard from them - supposedly they opened a ticket with Shopify - but they were very quick to reply to my review update / change on Dec 5 when I dropped them to 1 star. December 5, 2022 UPDATE: After approximately 16 months of using the app, I am changing my rating just because of lack of support. Support has really gone so downhill over the last 6-9 months, it is sad!!! Changing my 5-star review to 1 star because response time has become unacceptable. I was probably one of their first 100 customers. I have over 4000 subscriptions and have been very patient but really their support has become an issue. It's not just "growing pains" anymore - they will pacify you and/or blame Shopify until you're blue in the face - to the point where you just give up and try to find a workaround.

Great customer service and prompt replies at any hour of the day

Harris was very helpful, and gave me clear instrustions with screen shot. He helped solve ALL my issues. He is a real asset to the company!

Really easy and gets the questions answered quickly through their chats.

Bright Bean

2023-12-08

United States

Great support. I'm getting immediate replies and support team is very helpful

Danish Granola Company

2023-12-08

Denmark

Thank you for your review! :)

Ash was excellent as chat support - one of the few times that a chat experience was as good as a telephone call. The app itself could do with more design options on the product page, like allowing us to upload an image file.

Had some hiccups with the app, but they have great customer support, and Ash did a great job helping me fix the issue. I recommend the app for you subscription needs.

Great app, even more amazing customer support. Can't recommend it enough!

Ash at Appstle was prompt in responding to my inquiry through chat support and patiently and thoroughly answered by questions. The app has worked perfectly for us, and I recommend it to anyone running a Shopify store!

Its a very great and well designed app; Very nice user experience!!!

natalie was pretty helpful

Appstle has been the best subscription management app. It's intuitive and highly customizable. Not only has it been manageable and easy for us on the back end but our customer base has benefited from its intuitive design as well. Appstle has easily helped us make more sales and fulfill more orders with a massive amount of ease. also, their 24/7 chat team is top-notch. They always answer my questions, help me with every problem and are upfront with me about their limitations - be it the app itself or its integrations. If you are not using Appstle, you might be missing out on ease, support and a satisfying subscription experience for your customers.

So far so good. I haven't had any problems that weren't solved promptly by the team.

Appstle is incredibly user-friendly and intuitive. The customer service team is both helpful and knowledgeable, consistently meeting my needs and addressing any questions I may have. Managing customer subscriptions has become surprisingly easy with Appstle!

great customer service, fast response, quick resolution. keep it up!

This app has some of the best customer support I have ever experienced. I highly recommend it as a subscription app!

Always a pleasure to work with. Their support team is comprised of engineers, so always able to get a solution.

Great experience with issues today, Mona was exceptional.

The app is very flexible and the support has been responsive and clear. Very much appreciated.

Great customer service. Makes for an easy time setting up subscriptions even with minimal tech know-how!

Great app and great support! Would definitely recommend!

Super easy to integrate and have up and running. I had one small issue and contacted support chat. Within about 2 minutes I had a response and within another minute or so the issue was fixed. Fantastic customer support!