Reviews for Appstle℠ Subscriptions App

So far its pretty solid! I needed a little help from Jackson, one of the merchant engineers but it only took him a few minutes to help me get my widget setup and he even developed a few custom design options for me that matched the aesthetic of my site. Thank you!

Great customer service

I got a technical issues responded to and fixed within a few minutes. Then I had a few other questions and the customer support responded promptly. The whole interchange was pleasant and I got my issues resolved. For someone who's not a techie, I'm immediately sold on Appstle.

Customer service is very helpful and responds in a timely matter.

The team was incredibly supportive during the installation process, providing quick and detailed assistance to ensure everything was set up perfectly. Their guidance made the setup smooth, and the app works seamlessly with our Shopify store. Perfect for anyone looking for an easy-to-use subscription solution with top-notch support

Hydrangea Coffee Roasters

2024-09-18

United States

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Vitaline

2024-09-18

France

très bon support technique !

Henry was very helpful is listening to my situation and trying to find a solution as I migrate our client from BOLD subscriptions to Appstle and trying to visually look the same on the front end. We don't have a solution yet, but hes reaching out to the team to see what is possible!

Appen er rimelig simpel at bruge både for os som virksomhed og for vores abonnenter

SOLID BRUSH

2024-09-18

Netherlands

Heel blij met deze app! Ik had hulp nodig en helpdesk was zeer snel en hebben alles perfect ingesteld en opgelost!!

Ash with Appstle customer service truly made the experience with the app worthwhile. Navigating the ins-and-outs of Shopify can be a little confusing, but the team at Appstle walked me through everything with screenshots and patient explanations of how to do each option of how I wanted it set up. When I became stuck on an issue, they logged into my Shopify account and found the issue quickly, and didn't log off until they made sure that the problem was completely resolved. Thanks again, Ash!

Mona from the support team was incredible. She helped without hesitation, answered all my stupid questions, and made changes lightning-fast to help get the subscription integrated. When my questions got increasingly silly and repetitive (tweak this colour here and their type questions), she was able to show me patiently how to do this myself. 10/10 service and highly recommend.

They have been a good company and even when I uninstalled the app by mistake their dedicated team and system were able to restore everything without issue...as though it hadn't happened. It could use some work on the end user side of things but I have liked it thus far.

Amazing support. Big shoutout to Maya!

Great service. Their customer support team is awesome. They will directly handle issues themselves if I ask them questions on things I can't figure out and are very responsive typically in under 1 minute. For subscription services for shopify this is the way to go.

Faithful Saint Coffee

2024-09-17

United States

Hussain was the one that helped me. Customer service is key when I look to partner with a company. It doesn't matter how nice or awesome your app is. If the customer service doesn't happen or it's replaced by AI, customers can tell how much you actually care. The promise is only as good as trust that is built over time. You can't automate that. Appstle's team does not compromise on this. I recommend their service.

I love this app! It works well for me and my customers!

Their support is great and I like the app so far! New to subscriptions but I appreciate the staffs ability to help quickly and get everything completed the way I want. Thanks Appstle team!

Great App for our Subscriptions. Easy to integrate and a lot of customization possible. If you need help, you receive support answer less than 1-2min and they fix your problem immediately!! Thanks to the great team!

The support team of Appstle is second to none. We are building a platform that uses the subscription tool for a different purpose to the standard subscription model and the team has been exceptionally helpful during the build process. Responses within 1-2 minutes always and nothing seems to be too much trouble. Honestly couldn't recommend Appstle highly enough.

Amazing customer support!

A great app and a great customer support. Fast and efficient.

Great app and customer service.

Synty Store

2024-09-15

New Zealand

I've managed to set up a SaaS style subscription service on my store for digital products. There are a couple limitations but if you spend the time and figure out what those limitations are you can design your subscription product to work for digital SaaS. Appstle has great customer support. They are very responsive and always willing to help with tricky questions. So far this has been a good choice for us and our business.

Great customer service