Lunar Maven
2022-12-04
United States
Great customer service. Always respond quickly and go above & beyond to help with each question/issue. Have had nothing but a positive experience so far!
Ask Grandpa Gourmet Coffees
2022-12-03
United States
Wow, I need quick help and the Momna helped me, She is amazing, thank you so much for your help and guidance.
Afrotise
2022-12-03
United Kingdom
So far so good and the team are really quick with their help! A lady called Yashvi especially was 1st class.
Credicated
2022-12-02
United States
Incredibly helpful Customer Service! Above and beyond! They are available 24 hours a day and really know there stuff.
Rough Beauty
2022-12-01
Singapore
App is good and easy to use so far (started in Aug) and the support team is wonderful. Super helpful and patient. Thankful for their prompt replies.
RE:STYLE Rental
2022-12-01
Australia
Mann from Appstle has been an incredible help. I am able to receive help 24/7 and Appstle are very accommodating in trying to find solutions to any issue - even if the app doesn't have the capabilities to support your goal just yet. Highly recommend.
Misspent Summers — Mountain Bike Books and Merchandise
2022-11-30
United Kingdom
We use this app to run subscriptions to a magazine. The app doesn't seem to be designed to run this programme, but with a bit of help from the staff and developers, it's made the process seamless. The team we speak to helps us with our issues and is responsive and accommodating; they happily make changes we need and suggest better ways of doing things. Great stuff; very happy to have found this.
ITeachStuff
2022-11-30
United Kingdom
First, the service is amazing, their interface is very clean and easy to understand and the cherry on the cake is their customer service, always responsive and helpful
Shilaboost
2022-11-28
Norway
Very good customer service!! They helped me integrate everything for my store and they are very fast and good communcation.
Mt. Meru Coffee Project, Inc.
2022-11-28
United States
We had an issue with one subscription that was not triggering orders. Apparently when it was set up, the order limit was set at 12 and that number had been reached. It was not obvious to me, but was quickly ID'd and rectified by Kehanvi from your support team. Very polite, helpful and responsive. Glad you have someone like this on your team!
DIDjyaKNOW
2022-11-28
United States
Amazing Support!! I grilled the online engineer for about an hour and they were so patient and helpful. They explained the aspects of the app to me in plan english, because there is so much the app can do. The team is great at helping me fix issues and setup flows. Thank you!!
BreezeCare
2022-11-25
Australia
Great service from the Appstle Team. Always very quick and responsive to answer questions, and do some theme matching. And the app itself is working like a charm!! Well done Appstle
ThisFrench.Life
2022-11-25
France
AMAZING customer service. I incorrectly set up subscription pricing on one of my products, and Mann immediately helped me with the issue. He created a custom Loom video that clearly explained my error, walked me through the entire process, was incredibly patient and kind, and then helped me with additional questions so I could further correct the problem that I had created. The app is incredibly robust, and their team is TOP notch. You can absolutely install this with confidence that you will have all the help you need to create a robust subscription service through Shopify. Thank you, Mann!
It Beauté
2022-11-23
Japan
管理画面は全て英語となりますが、お客様から見える情報は全て手動で翻訳することができるため、不便には感じておりません。 定期購入の手数料も発生せず、24時間のチャットサポート(日本語には対応していません)体制も敷かれているため、料金やショップの運用において非常に使いやすいアプリです。
PawsiVibes
2022-11-20
United States
I went through a good handful of subscription apps before settling on Appstle. I'm really glad I did, and not just because it's a great app (it is), but because of the incredible customer service. I'm just getting my online business started, so using the free version until I accumulate more customer subscriptions. Even so, the engineers at Appstle helped me get the widget integration working on my product pages. The fault was with my theme, but they jumped in and tweaked the integration to work with it anyway. All for a store on the free plan. That's some world-class customer support right there, the kind that earns you lifetime customers. Shout out to Kehanvi for the great experience and for getting me up and running in no time~
Spotlight Body
2022-11-20
United States
Great price but I’ve been waiting over a week for their developers to move only 2 subscribers from bold to appstle and no response or resolution. This is my second time making the request so I’m still paying bold while waiting for appstle to do something they claim is super quick and easy.
la-femmerie
2022-11-16
Romania
Great app, very easy to set up and customize. Had also great experience with customer support (talked to Maryum), who provided extensive and detailed tips on how to set up our subscription services to our customers' liking. Also spoke to Prarthana at a future date about our customers' subscription management process and she was patient enough to walk me through it and also go beyond my initial request and help update our look and feel for the subscription pages. Fantastic service!
Fresco Dog UK
2022-11-15
United Kingdom
Fantastic app & support. We were previously with Recharge and it caused many customer complaints. You can view our set up here: www.bunchforpets.co.uk Appstle is really customer friendly which is our main goal! Great app guys & even better support, highly recommend
Stoke-coffee.com
2022-11-12
Australia
The app can do everything I needed and when I couldn't figure something out Momna jumped on a call with me and helped me figure it out and troubleshoot until it was right. Technical support is 10/10
ylc-roasters
2022-11-11
Australia
Love this subscription app. Easy to use, full control and visibility over your customer's subscriptions but most importantly, really helpful customer support. Chatbot with a real person who assisted immediately. They even helped make something better and I didn't ask for it. Can't rave about them enough.
ayaperfumesporassinatura
2022-11-11
Brazil
The app is great and the team is made by awesome merchant engineers! They helped us a lot by answering our doubts throughout the whole process. Special thanks for Prarthana for helping us with Build a Box and Bundle!
Little Posy
2022-11-11
Australia
A great app for our recurring flower delivery service! Incredibly easy to navigate and the customer service has been quick and reliable.
MiBladder
2022-11-09
United States
I was comprehensive about using this app but the second-to-none customer support made me not only understand the app features but changed my perception of deleting the app to now looking forward to using it. Great work, Meghal.
Dr.Wellness
2022-11-08
Japan
使ってみて多彩な機能がありとても驚いております。販売手数料0%と、管理画面からオーダーを作成できるところがとても良いです。 他のアプリも使ってみましたが、とてもオススメです。 カスタマーサポートも迅速でGOOD!
Morning Rage Coffee
2022-11-06
United States
Fast customer service. Great support and product. Thanks. This app is helping our shopify store grow.