2024-02-22
United States
The Appstle Loyalty & Bundles have exceeded my expectations! With this app, I can engage my customers with loyalty programs and bundled offers in a new way. Its user-friendly interface and seamless navigation impressed me right away. The commitment to customer support that Appstle offers sets it apart. Support is responsive and responds to inquiries and concerns promptly. They know what they are doing and how to communicate effectively.
GOLF Partner KOREA
USA-blackgoldelixir
Sienna Wolf
Maziply Toys
PhiBobo's Zaubernadel
Woodstein
Mellow's Delightful Oddities
Lash Boss Melbourne
Handy Home Dept.
Les Flammes de la Lumière
Ancient Arts Yarns
2024-02-22
India
I am thrilled with this app– it has truly elevated our customer shopping experience. The seamless integration and user-friendly interface make earning and redeeming rewards a breeze. I love the diverse range of rewards available, from exclusive discounts to special offers tailored. Kudos to the developers for creating an app that adds so much value to our customer's every purchase!
2024-02-20
South Africa
If there where 15 stars, I would select all 15! This team of professional experts. is very dedicated and did such a good job of installing my Loyalty system. Which I must say works Top notch! Nancy who led me through the installation, is not only very Knowledgeable but dedicated to provide complete customer satisfaction - well done - the team as a whole got the system up and running in time. Beyond the call of duty! I can highly recommend the loyalty app and the team to anyone seeking a top loyalty program! Franz AbsoluteSkin
2024-02-13
South Korea
Quick response and this rewards app is the only one so far that has allowed us to completely customize EVERY text viewable in the launcher and emails. If you are looking for a rewards app especially if you're customer base is in a different country, this is the best option for sure.
2024-02-12
New Zealand
Kate's help this evening was incredible, I've never used an app with such amazing customer service, nothing is too much for them and they always know exactly what you're trying to say, even when I can't quite articulate it properly :)
2024-02-09
United States
This is my first reward program and I love it! It's perfect for my needs and easy to set up and run. I had one little problem, totally operator error, I missed a setting. Harris figured out what it was and even made a video (on my account screen) for me to help me fix it. Outstanding customer service, thank you!
2024-02-08
New Zealand
Appstle team has never let us down in assisting all queries. Great job on support team!
2024-02-03
Malta
Amazing support & the app does the job...recommended !
2024-01-31
United States
It's "ok". Two problems we came across: (1) We signed up for a trial based on Appstle website stating that it has Store Credit as a feature (see their pricing matrix). It doesn't. (2) We wanted to automatically award points when a customer signs up for the loyalty program. Problem is, this doesn't happen when the user is already a customer. It ONLY awards points when the person is new entirely (not a customer). 99% of our loyalty program signups are AFTER the first sale takes place, so this feature doesn't work for us. Customer support regard this as "expected behavior". I don't. So we're going with another loyalty app.
2024-01-24
United States
At first look, I was excited about this app. Unfortunately, there have been issues. First, the migration of our loyalty list did not work and they told me I didn't do it. (I did, it said it was in progress and that it would take time, but it never happened). Then they said they would do it for me so I sent them the list. It took them days to get around to it, while I had to tell customers their points were temporarily unavailable. When they finally did get it done, they applied the total earned points over all time as the available points, exposing our company to significant potential losses. They said they're going to fix it, but I'm helpless unless I choose to just abandon this app, which I'm about an hour away from doing unless they get this fixed. As of my experience so far, I would caution anyone considering this app. I may change my opinion over time and if they get this resolved right away, but this could cost our company significantly.
2024-01-23
United States
Updating to 3-stars for a prompt attention from Appstle Customer Service and changes made to the app based on issues we identified. We are standing by for additional changes as discussed (e.g. activity/audit log) that will make this app ready for primetime, at which point we will reconsidering implementing this app for our store.
2024-01-23
Germany
Kudos to the Appstle support team! In my experience with numerous apps, tools, and services, your team stands out as one of the best. Every issue we've encountered has been swiftly and effectively resolved, showcasing not only your team's competence but also their dedication to customer satisfaction. Your support is consistently helpful and responsive, which has greatly contributed to our overall satisfaction with your service. Keep up the fantastic work!
2024-01-22
Austria
Super app and if you have any problem theres a very fast support :)
2024-01-22
Denmark
We use APpstle subscription, so it was the obvious choice to use their loyalty program as well. Works great!
2024-01-22
United States
So far, I've had a great experience with this app. I haven't even paid for it or fully implemented it yet, but they've filled several feature requests that I needed before I felt comfortable hitting the GO button with regular progress updates. I've been using Joy Loyalty rewards for almost a year prior, and they NEVER implemented a single request I made. I'll be migrating over this week, can't wait!
2024-01-19
United Kingdom
Fantsatic app, does what it says. Support is amazing, and help sort my issue in minutes. Excellent service!
2024-01-19
Australia
Lovely Experience, the support team is beyond fantastic, quick to respond, easy to talk to, gets whatever you need done asap and are happy to confirm all the details when they make changes to make sure they're correct. I look forward to staying with them!
2024-01-14
New Zealand
The customer service and support is exceptional! Highly recommend :)
2024-01-07
United States
I recently had the pleasure of experiencing truly excellent customer service that went above and beyond my expectations. Natalie and Nancy delivered a superb level of assistance and provided me with invaluable information that made my entire interaction with Appstle an exceptional one. They were patient, thorough, and extremely helpful, ensuring that I had all the information I needed to resolve the issue I had. Their willingness to answer my questions and provide additional insights made me feel valued as a customer. I recommend Appstle, as I am confident that they will provide the same outstanding level of support that I received.
2024-01-05
Australia
excellent support. team has helped me with all my questions. I've been using the app for only a short time and already it is transforming the way my customers use my website.
2024-01-01
United States
Amazing service, they actually are helpful
2023-12-30
United States
So far this app is great! It was easy to set up and the support via live chat is SOO responsive and helpful! Couldn't ask for more.
2023-12-20
United States
Customer Service was Great. Got the job done quickly and followed up to be sure it was done as requested. Great company!
2023-12-16
France
⭐⭐⭐⭐⭐Super Application, vraiment fonctionnelle, complète, avec de nombreuses possibilités avec un service client est très réactif! Au top du top! Merci
2023-12-15
Canada
Great set of features, easy to set up and reliable. Team provides quick support. I am really happy we found this option to run a rewards program.