Reviews for Appointment Booking App ointo

Just ran into a problem and the support changed it in few minutes. Can't wait to try and book my new appointments and give an update about it! So far so good! <3

tribeyarns

2021-08-16

United Kingdom

Great app! Mukul couldn't have been more helpful - smooth and easy. Have used Sesami until now, but this is so much better!

I use this app to help schedule appointments for customers and current clients on my website! Works great and easy integration!

Great customer service by Mukul. Very polite and patient. He should be promoted. He knows how to guide you through the steps very well.

Amazing customer service! Had some questions and within minutes we were in a meeting. Brilliant app too! Highly recommend.

If you are looking for a booking app, this is the best app you will find. Plus their customer service is THE BEST. They are fast, kind and willing to help out. Highly recommend this app without any doubt!

We were looking for a system where customers could purchase Afternoon Teas and reserve times to enjoy them in our cafe. We also needed them to offer times to come and pick them up too. It needed to work with a number of variants. After a google meet, we got set up in about 10/15 minutes and now we're good to go. Works like a treat. Great app, great service...now let's hope the customers use it! :)

Mukul has been very helpful at all times, very happy with the quick service! All the issues raised have been solved.

Awesome app to have! Excellent customer service. I enjoy Jasper help. He's always willing to go the extra mile to ensure that your problem is resolved and with that, I truly appreciate their kind customer service. Use it and you wouldn't regret.

This app has been great to book classes and for customers to use our space. Support is top notch with a very quick reply to emails and a quick online chat and my issue was sorted.

We are delighted with this App it suits our business needs very well and is easy to set up and manage as a product on our Shopify website. We have a simple need for individual shoe fitting appointments (not group) of different lengths depending on the number of children to be fitted and this App does it brilliantly and does not have lots of unnecessary features. We only want one appointment at a time but we could change that if we wanted to have more than one fitter bookable. We can change the hours available on different days to match seasonal changes in our shop opening times. The App shows us an easy to read list of upcoming bookings, moves them to the "past" as they expire and now has a quick and easy way for us to make appoitments without creating an account for customers who don't want to go online themselves. We can change and cancel appointments, it's just a shame that the feature for customers to re-schedule and cancel their own appointments is only on a paid subscription. We can't afford to keep paying out for Apps every month - it soon adds up! But we may dip in and out of the paid plan during our busy months because this feature is the icing on the cake for us. The developers seem to listen to users' comments and introduce features that are requested and have replied to my questions using the help chat very quickly. I'd recommend this booking App for anyone that has similar needs to us.

thank you for excellent customer service....................................................................

Fast response, awesome staff. Had some issues integrating another app with this service, however, support was glad to help and sent the issue to their development team to quickly resolve the issue within a day. Thank you guys for everything, looking to work with you long term

App works very good. I had some issues with blocking dates out. Sent them a message and was able to get on a call within 15 minutes. Turned out we had an old Calendly from years ago that was connected instead of our current one. Excellent service. Thanks again.

Good App. Already the free plan is very usefull. the google cal integration is really usefull Great and nice customer service too

This app is everything I wished for and the team and customer service is the best I have experienced so far! They are very responsive and they go beyond customer expectations. I am so happy to have found them! Highly recommend this app and their team behind it.

Hourglass Lingerie

2021-06-10

United States

Great help with set up....Perfect. Made the entire process very easy and only took less then 10 minutes to get up and running

I needed help understanding how to use this app. I reached out via chat and spoke with Agarwal Tarang. He ended up doing a video call with me and walked me through how to navigate the app and how to make my site more user friendly. I am so grateful that I got a chance to have him help make this easier for me.

This app is so Easy to use, offers seamless integration. Quick, responsive and helpful support! Yay!!

I absolutely love this app. Customer service has been fantastic and you can customize many of the features. It helped me with creating an easy booking system for tours and I can manage all in one place through the app. Highly recommend!

Ballad of the Bird Dog

2021-06-07

United States

Great service, easy to use, very flexible. Just what i needed. Prompt and very good support. One of the best shopify apps ive used.

I'm running a shuttle bus service, this app help me a lot on planning for the schedule product, staffs are helpful, nice job!

I got the perfect app for my business now am so excited, easy to use and very well organized. They are really helpful too.

Great app and easy to use. The support is super friendly and helpful going out of their way to make sure the app intergrates in the store the best possible way. 10/10 recommend

I had a small issue. I reached out via email and they responded with an appointment. The rep did a Google meet allowing me to share my screen as he guided me through the process. He showed patience with me and I greatly appreciated the assistant.