Reviews for Appointment Booking App ointo

Looks nice and seems to be very easy to use. Thanks for getting in touch and helping me out. I will use it and my clients will love it.

This app is excellent for scheduling client appointments. We like that we can set customized hours of operation. We have had positive interactions with customer service and appreciate the prompt help. We highly recommend this app!

After an odyssey of working with different rather frustrating apps we tried and went with SidePanda. They were the only guys to provide us with a solution for our problem and developed a custom feature for our store. Very responsive and reliable team - hands down the best customer support I've experienced so far. I also consider the App much more intuitiv than any of the other's we've tried. As a developer myself I have to applaud them for their professional work as far as from the technical side, the UI of the app, as well as customer care.

I have found creating a website as a massive rabbit hole of things I didn't even realize happened on the other side of the veil. The support that this company provides is top notch and thoroughly appreciated as I navigate these confusing realms for the very first time!!! Thank you!!!

This app works as a charm and is very simple to set up. It provides a seamless booking customer experience and also allows to skip the cart for free appointments while gathering custom information before booking. Works on POS and the New 2.0 themes , also integrates with Depo app if you need partial payments at checkout. Great support from SidePanda! I strongly recommend.

This is a great booking/scheduling app! Very impressed with the level of detail and functionality. All relatively easy to setup and configure and if you have any issues, the team behind it is super responsive, knowledgable polite and kind. They are always here to help and do so within minutes of messaging them no matter the time of day. I highly recommend this appointment booking app for any size business. Great value and solves all of scheduling needs.

To the crew at SidePanda, Thank you! For you store owners scouring the app store for the right app for booking appointments, stop here and just download it! The customer service and the app's performance has been nothing short of amazing. I had an issue with my theme and they fixed the issue right away. I asked for help trying to do something and they immediately replied with instructions and at the same time set it up in the app for me. I have used appointment apps in the past and I will never go back. Honestly, you can't go wrong. Thank you, SidePanda!

The customer service was top notch! I'm not very tech savvy and they were able to walk me through an issue quite easily. I would highly recommend!

I am very happy with this app. Easy to set up and the design is nice :) I had a small issue with my theme compatibility, I reached out to support and they helped me right away. I highly recommend this app to anyone who need to book appointments in their Shopify store :)

Impeccable Support and very user friendly layout. I am still learning to use it but so far it is awesome! Looking forward to use it for my store.

This app has matched all my needs and works seamlessly. Thank you for providing this service. The dashboard is perfect to integrate easily with the website.

I struggled a little with getting the settings right with my calendar, so when contacted support they were very quick to get back to me (within the hour) and we'd jumped on a call to get sorted out. Issue resolved by a tick button! Thank you for helping me out today. Can recommend

Great support from Tarang. And they make the plan easy for stores starting up. We had a call set up at short notice jumped in and lo and behold we are running with the app.

ELLAZ BRIDAL

2021-10-26

United States

This is a great App! We used them for our appointments and it is very easy to navigate and functional. Their customer services is excellent.

Customer service is great! My website is in it's infancy but from what I've seen so far, Appointo is an amazing booking service and any hiccups new users might have are helped by instant chat help. I upgraded my plan before i needed to just to make sure I was paying for all the help they gave me :)

Great customer service! Had questions and the team sorted things for me within minutes! Easy to install and tweak. Great product!

Excelente soporte . La app va mejorando con el tiempo sus funcionalidades- Top support. Functionality is becoming better and better. Congrats

Great support. Great service. However, the app claims to be suitable for Shopify POS and this is not the case for physical stores or omni channel use. For example, they have a POS grid tile to create a booking on-site. Now imagine a customer is in front of a team member needing to book a follow-up appointment. In the Shopify admin, a range of unavailable dates are blocked plus a few appointments are on the books. Unfortunately, these unavailable dates and booked time slots do not display in Shopify POS version. As a matter of fact, it shows all time slots as available which is ludicrous. This is a huge problem because if a guest/customer is in front of us and needs to book while in the physical store, we are not able to see what's truly available and end up over-booking which is not good customer service. So they need to fix this immediately. Second, for business that have a physical presence, Google now has Google Reserve where the API of this app could be made available as a Google Partner. This will allow direct booking functionality built into the business' Google profile. I believe Appointo should look into adding this feature. Thank you very much and look forward to the updates sooner rather than later.

Great Support! We use the app to schedule our wine tastings. I had some difficulties setting up the app. The support was amazing and solved everything within minutes.

Help me a lot , nice service. good appointment app. When I need help, always help me out immediately.

So far our experience has been amazing! They helped me with all my questions and customizations - very happy!

This App is truly amazing. It allows our clients to make their bookings seamlessly . We have had such a great turn around in business since using this app. I have contacted support numerous times and have only received the best service & support. Well done on a great app!!

I used this app to help me to Free consultation appointments, really it's awesomely easy to use, and gave me the result I need!

So far, this app is exactly what I am looking for. Shoppers can view appointment times before they buy and then confirm them via purchase. Auto send emails are thorough. Appointment dashboard is v useful - including the ability to input appointments by searching product/customer. Looking forward to using it more!

I loved the help that is provided. I got the same individual three times for my issues. I am new to using Appointo and my rep logged in to google video twice to walk me through whatever i needed. I love that you all are there at my fingertips. I canceled my Calendly account and i will not be going back.