Reviews for AOV Free Gift Buy X Get Y+BOGO

Let me shout this from the rooftops: AVO's support team redefines responsiveness! When I hit a snag setting up site-wide BOGO deals, I got a live chat reply in under 5 minutes – at 2AM my time! Their genius? The synced chat/email system lets me start troubleshooting via chat and continue by email without repeating myself.

Everything good so far and I had a great and super fast support from Abby to make the campaign works! Thank you!

This app is fantastic and exactly what I wanted!! Elle helped me set it all up and it looks great. Highly recommend :)

Supporto veloce, proattivo e ha trovato una valida soluzione alle mie esigenze. Audrey e Raymond sono stati davvero molto disponibili.

So far, I am loving this app. The fact that it has so many awesome features for free. Every time I need help using a feature - customer support is very quick to respond and helpful. Abby, my customer support agent was able to help me quickly!

Hana has been very helpful, and it’s been a nice experience using this app!

Customer support is fantastic, even as a free user. So far I received help from Alyssa, Alicia, Jasmine and Maison. All of them are super friendly and really do their best to assist you as good as possible.

We’ve just scheduled our first Free Gift campaign using this app, and the setup process was incredibly smooth and intuitive. Everything was easy to configure, with clear options and user-friendly design. We’ll update our review once the campaign goes live and we start seeing results, but so far, it’s been a great experience!

Very supportive in solving issues or questions!

Quick help with my problems from Hana!

This app has served us well so far. Although we met some issues using the app, Hana from their support team was quick to respond and resolve them. We hope to continue using this app for a long time. Thank you.

Jasmine was great in assisting what I was looking for. While I wasn't able to get it on AOV Bundle Upsell, she referred me to BXGY and it worked perfectly! She was also able to show me some other features.

Seemed straightforward so we signed up for the $100/mo plan for Shopify Pro. Discovered some bugs when trying to set up our first campaign, and none of the Live Support/Chat links in Shopify do anything. So, that's disappointing. Thank you for your feedback, and we're truly sorry for the inconvenience. We understand how frustrating it can be to run into issues while setting up your first campaign. Our support team is available 24/7, but it looks like the live chat widget may not have appeared due to the browser settings. If data tracking or cookies are blocked, the chatbox might not load properly. You might want to check if any browser extensions (such as ad blockers or privacy tools) are preventing it from displaying. Regarding the reported bug, we’d love to investigate and resolve it for you. However, as the app is currently disabled, we’re unable to check the root cause. If you're open to it, could you enable the app again? Our team is ready to look into this as a priority. We also responded to your email and are awaiting your reply. Please let us know how we can assist further! Best, Avada Support Team

Sonny was extremely helpful and responsive. Thank you

A really useful app, and the support has been great & prompt!

Excellent customer support. I have been using several apps created by the team. Highly recommend.

Audrey has been super helpful. She did not hesitate to walk me through the app and what I needed to be done for my first gift campaign. Thanks, Audrey!

The level of support I have at a moments notice from them is unheard of! If I have an issue, I get a response within 5 minutes. Also, you can either chat with them in their chat box on the app or email and they both sync! We have been using them for BOGO deals and they're the only app we found with the most options available. I would highly recommend them for their support and options! I installed and uninstalled probably 14 apps for a true BOGO site wide deal and they're the only ones who offer that!