Reviews for Amai ProMap ‑ Store Locator

Not only is this app consistent in providing accurate information, the support team is extremely fast to reply with helpful answers! I really appreciated Jasper's assistance resolving a display issue and he got it fixed for me in less than 5 minutes. I would highly recommend users to try the free trial to get a feel of this app, and then purchase the monthly subscription as needed. It's worth the money!

NeilPryde

2025-05-04

This app does exactly what it is designed to fon its very easy to add new stores and we have a global network of retailers who customers can find by simply entering their address and looking for the closest store on the map. I have had a couple of issues in the past where things have been updated by our theme and by Google and the app has stopped working but support have always been extremely quick to help me and have resolved the problem very quickly every time. Definitely recommend!

The team is always very supportive whenever an issue arises

I have no idea how this installed itself on our store. that was problem number one. At checkout it would prompt the buyer to use coupons that I could only assume it collects from the internet. it was unauthorized, Very janky looking pop up. All the while disguising itself as a dealer locator? It's most likely malware. Would very much not recommend Installing. Thank you for your feedback and comment. The prompt will only appear to users on a legacy free plan. Merchants on a paid plan does not contain any ads. We had sent a few notifications to our merchants about the change 2 weeks before the change. We deeply apologize if our previous emails did not reach you.

Amai's support team was extremely helpful – and FAST – in resolving an issue with their ProMap Store Locator on my Shopify site. Every representative was quick to answer my follow-up questions and followed instructions to investigate a layout concern. When I granted them collaborator access, they were able to quickly identify and implement a custom solution to resolve everything. Nice job, guys!

Great app, straightforward to use and does what is needed. Their support team is also stellar. Fast response time and attentive - great work.

The app fulfills our requirements very well. We had a few questions during setup and received competent help from support very quickly. We can recommend the app and the team.

The app proved impossible to install and customer support didn't provide any help, only empty promises that led to nothing. This is just a big waste of time. I would suggest to look for an other app, there are way better customer service out there. These people are highly unprofessional IMO.

Great service when we have a technical question with responses back very fast. Thank you for the great follow-up and in guiding us when we have questions.

Jasper and his team were really responsive when I had an issue with the Google Maps API and one of the locations was not showing. Much faster service than other platforms we spend loads of money on. Highly recommend using them, and very easy platform to use and customize.

Worksport

2024-09-06

United States

Helpful support!

Appli super et équipe super : on avait modifié un peu l'affichage et l'équipe nous aidé à faire fonctionner l'appli !

My support request was solved fast and received transparent updates from the service team. Thanks to Rash!

Lakewood Organic

2024-07-19

United States

Support's response was fast and helpful. They resolved our issue quickly and provided a helpful explanation.

This product is of extremely poor quality and not recommended for purchase

fast and helpful chat for problem solving

Histoires de Parfums

2024-06-25

France

Application très efficace et facile à prendre en main. Merci au support pour votre aide dans l'installation !

I recently had the pleasure of using the Store Locator application, and I couldn't be more satisfied with my experience. This app has quickly become an indispensable tool in my daily routine. First and foremost, the user interface is incredibly intuitive. From the moment I opened the app, it was clear that a lot of thought had gone into making it user-friendly. The design is clean and straightforward, ensuring that even those who aren't tech-savvy can navigate it with ease. What impressed me the most was the accuracy of the store locations. The app provides precise and up-to-date information about store addresses, operating hours, and contact details. I've used it several times to find stores in unfamiliar areas, and it has never let me down. The integration of maps is seamless, and I love the feature that allows me to see real-time traffic updates and the best routes to my destination. Another standout feature is the ability to filter searches based on specific criteria. Whether I need a 24-hour pharmacy, a grocery store with organic products, or a pet-friendly café, the Store Locator app allows me to customize my search effortlessly. This level of detail has saved me so much time and hassle. Moreover, the app includes helpful customer reviews and ratings for each store. This has been incredibly useful in making informed decisions about where to shop. Knowing the experiences of other customers adds a level of trust and reliability that I greatly appreciate. Lastly, the Store Locator app is incredibly fast and responsive. I've never experienced any lag or crashes, which speaks volumes about the quality of the app's development. It's clear that the developers are committed to maintaining a high standard of performance. In conclusion, the Store Locator application is a top-notch tool that combines accuracy, ease of use, and valuable features. It has made finding and choosing stores a breeze, and I highly recommend it to anyone looking for a reliable and efficient way to locate stores in their area. This app truly enhances the shopping experience and sets a new standard for convenience.

In 2022, Luna and team were a big help in making sure the store map worked properly. Again in 2023, Jasper was most helpful in helping troubleshoot the app after a theme update. It's a great add-on feature for our shop!

great app and great team, thank you very much!

Excellent customer service. We knew the app design itself was perfect for our business. With over 5000 locations, we wanted a fast, responsive, easy to use store locator. This checked all the boxes. Unfortunately we ran into an issue when linking up the APIs, but their dev team was extremely responsive and worked through the issue to find the fix (an error we had made by mistake). The app now functions exactly as we wanted. Highly recommend.

Customer support has always been responsive and friendly!

Jasper and the team at ProMap offered superb customer support and timely responses during chat. Not to mention, the app is well developed and works smoothly for our company’s needs. I highly recommend not only installing the app, but subscribing to the paid plan to experience all the benefits.

AnaOno

2024-01-30

United States

App is super easy to use and allows us to show multiple store location across the globe! The customer service team is also super helpful and quick to respond if you ever have a question!

Super App, um stationäre Vertriebspartner auch individuell sichtbar zu machen.