Reviews for Amai Local Pickup & Delivery

The user interface can be more refined.. BUT it does what it says it does. Has all the options I need for my business. May not work for some themes and there could be some trial and error to get things to work but if you would just contact support, they would get someone to look into it to make it fit your site. 5 stars for amazing and responsive service which is really the most important part of any business in today's world, really. Thanks Tommy and team!

With my website, I needed 5 pickup location so I try this app and I knew that everything will be easy for me. You can moove, add or erase what you want in the setting of the app. After a year, I started to see that some of my costumers need something different with the box of the different locations. I wrote to the team and after like, 2-3 days, all the modifications was done and now, it's more than perfect. It's nice to know that you are talking with a real human and not feeling like you're talking to a robot. They understand what I needed and gave me exactly what I needed.

We launch a pick up point activity and Propickup is the perfect app, I tested 3 other without my needs of interactive map, pick up settings and customisation of translation. The support is top quality with answers to each questions and full solution to solve problems. Big thanks to Tommy who was patient with my different needs. All the best for you. Thanks Julien

I love that it allows customers to pick a time for the pickup on the day they select. I needed to adjust a few things on my website and the support team and Tommy reacted quickly and made sure to take care of it. I would highly recommend this app for small business. Thank you again Tommy.

We are using this for our shipping, delivery and pickup. The features are great, but wish there was a postal/zip code qualifier for delivery. The service in getting it to function perfectly with our site was awesome! Update: Postal/zip is there now. This app is awesome and the support team is unreal. There have been multiple times that they have gone above and beyond for us. Big thank you to everyone at Secomapp

The support team replies promptly and provides very clear troubleshooting instructions. The app is great for my business that offers both pick-up and delivery but the service makes the experience even better!

Great app with really fantastic and responsive customer support. The support team has responded and resolved every ticket I've submitted quickly and efficiently. Highly recommended!

Very good application, easy to set up and configure. The support reacts very quickly if needed. I recommend.

The customer service is outstanding. They helped me customize everything to my liking. I would highly recommend working with them,

I searched for a while the best app to do store pickup ! And after several test with others app, I can say that is the best ! Really reactive support, thank especially to Tommy who very helped me !

This app works great and the support team is excellent! They are fast at fixing any issues that might happen.

The app is very good, the team really help you with every problem, I this case it didn't fill my needs but the team help to solve some problems I have with the app, but everything was good

Great app, flexible and works as expected. Awesome support with ca can-do attitude. Recommended for multi-shop pickup option.

After 8 months on Shopify with another Pickup/Delivery app that just wasnt doing what i had hoped for, i discovered Secomapp & OMG, its been a gamechanger! Every part of the pick up & delivery process is customisable. I dont know how i managed to do the first 8 months of business without it. The tech support team are unreal. Tommy was super attentive & replied to my numerous emails within hours. I wish there were 10 stars cause i'd be giving all 10.

great support , all my requirements were delivered smoothly, they responses are quick and efficient

Used this app for our collection and drop off services for our repair shop. App is very customisable which was good for us as there wasn't a perfect app for what we wanted.

Quick turn-around and fixed exactly the way I needed it to be. I only gave 4 starts because I wasn't communicated with (in a timely manner) that the fix was done.

Great app and amazing support. I think it’s one of the best app out there. I definitely recommend thank you!

We have been using this app as well as their pop-up app for just under a year now and it has been fantastic! Our store does online food delivery so allowing customers to choose date and time is essential. The team worked with us to help set things up and ensure it works well for us. We also recently requested some custom configurations and the app team went above and beyond to help make it happen! Thank you so much for your dedication and speedy replies. Highly recommend Secomapps apps!

this app and their team is amazing! I had a little issue, on the same day that i sent an email to their support, Sterling solved it. I am very happy and confident with it. thanks!!

Very beautiful and configurable application, it supports multilingual and the support is always very available and ready to respond to requests

This app helped me to set up my store pickup and delivery easily. Sterling was really patient to answer all my questions. She did an excellent job! Thank you very much.

I used this app to help me offer an option for self pickup from my individual brick and mortar stores. It is so easy to set up and the only part which I struggled with was how to only make free shipping for store pickup to not appear for customers who did not select store pickup and that was solved because I did not implement the weight based free shipping as prescribed because it was in the youtube video and i didn't notice the weight to input. All's good now and we are truly loving this app that offers us so much flexibility in terms of lead time adjustment, black out dates and even max number of slots available per time slot. Thanks so much Sterling and team for developing this amazing app and helping us solve the headache of ensuring that pickup is only available at locations where we truly have inventory.

Duchess Bake Shop

2021-02-20

Canada

Great app, For pick up and delivery after trying a few other similar apps this one works the best, has the best functionality, and the best support. I set up test stores on the free trial to try out the app before putting it live and the support always got back to me promptly to help solve problems, or suggest work arounds. Thank you Secomapp team.

We started using this app for our product pickup and delivery and it integrated well not only with the checkout but with other apps. Whenever I run into an issue, the support staff has been incredibly helpful. Highly recommend