Reviews for Aliexpress Dropshipping & More

Rabbani Had give a wonderful assistance.

Rabbani was a HUGE assistance. I really love this tool and appreciate Aliexpress chat assistance. God Bless the staff here.

ANURADHA is very helpful and patient! He/she's fantastic and awesome! Great example to a customer service, he/she's superstar! Good job!

If i could write a -5 stars, i'd do it. Worst dropshipping app ever! Try anything else but this app! No customer service. If you want something user friendly, DONT USE THIS APP! They are still in the 90's... worst interface ever and PLUS, they charge fees per month!! I just don't get it... Hate it.

So far the application is very user friendly and any questions I have had, the Live Chat option has been useful, especially Razi. Would recommend this app.

I was attended by Sai Raghav, very helpful and professional.

Great Customer service from Sai Raghav. Very Knowledegable on how to fix any issues.

Sai Raghav was very helpful and responded quickly. I have had such a hard time starting my business when it takes hours or days to get responses from others in my apps and site.

Sai!!! is amazing always very helpful. if you are having problems they will diligently work with you to you get your answer and fix your issue! This is my FAVORITE SHOPIFY APP!!

If you are new to dropshipping and tired of useless apps with poor customer service than you must check out this app. I am completely new and not even sure if its for me but with amazing help of Sai Rahav, I feel like I know enough to at least give it a try. I have tried and paid for many apps who does nor respond to emails, which is infuriating to say the least. This chat box assistance offered by this app is simply amazing. I highly recommend.

I was very confused and decided to ask the help chat and Anuradha helped me was. They were great at explaining things to me. Very helpful and made it clear to understand. Thank you very much!

AE is a big headache. Shippers take forever to ship sometimes, they give invalid tracking numbers when you try to sort the products it won't sort, there's no way to update thousands of products at once, so just imagine the amount of time it takes. Clothing is way too small, even if you order a bigger size. my best advice is to play at your own risk.

I love this app it is extremely helpful in what you are looking for in your store. I would recommend it to anyone!

5 star for a great Customer Service Agent. Appfreaker has very limited currency option at the moment because it depend on the website (on my end I'm Aliexpress). However, when I reached out for them a very willing to help Customer Service Agent "Sai Raghav" has walked me through a step by step resolution to resolve my issue. Now, I can calculate my price point from USD to my local Shopify currency. Thank you for the BIG help Sai Raghav! Keep up the good work.

Sai Raghav was extremely helpful and very understanding. Explained everything simply so I could understand. Thank you

Terrible app! The auto sync for the prices doesn't work, the prices rules doesn't work every time, the support doesn't solve any problem! I waste my time to switch on another app... Your app is a TRASH!

Razi was Great! He helped me for over an hour to figure things out on my aliexpress account! Thanks again Razi!

They do a great job and are very fast at answers! I surely recomand

I have not had a chance to use the app yet but the support person was a great help with deciding whether or not to get the app. His name was Sai Raghav and he explained the free trial and convinced me to give it a try. I think it will help a great deal. Sincerely, Ken Turner.

Thanks to Razi at Aliexpress my worries and fears are over! My first sale on shopify and I was nervous making the order, but Razi in Customer Support was there to make it all so so easy. He took me through the process so so easily with clear instructions all the way. Thanks Man! Great Support. - Barry.

I've moved a lot of product recently, but a major problem with the ordering process has gone unnoticed and has almost caused me to ship to the wrong address multiple times. I have contacted live chat support (which are helpful with many other things, despite not speaking english very well) who just say "I have forwarded the issue to the tech team" which they've said multiple times a month ago, I don't think that means anything. No updates. I've also tried using shopify app support with them. No response. When placing an order on aliexpress, the program automatically maps the buyer's shipping information into the fields, however, it fails to input the city every time. This means you have to flip back and forth and open every order on the shopify side to see what city the current customer lives in. If you are fulfilling back to back orders, and the current customer's state has the same city name as the previous customer's state, it will fill in the previous customer's city instead of the current customer's city. If you don't catch this, and correct the current customer's city, you will send a shipment to a place that likely doesn't exist, or someone who never ordered. It would really save time if it just selected the proper city the first time.

I am really unhappy with the service. Most sellers take around 7 to 10 days to even ship the order. My customers got really agitated. The sellers are even dropshipping products on aliexpress. Thats so pathetic. Use oberlo instead . wasted my money on aliexpress app.

Sai Raghav was an absolute legend in helping me with every question I had regarding Aliexpress Dropshipping.

Very helpful customer support. Sai Raghav on live chat went far beyond my questions. Excellent service. Thank you

Excellent customer experience with Rabbani! Was very helpful.