Reviews for Kudosi ‑ Ali Product Reviews

Excellent Hi there, Here's Robert from Kudosi. Thanks for your great review and your feedback about our app with the newest version of Kudosi, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@kudosi.ai Regards, Robert

It was great! I received a quick response and my issue was resolved swiftly. Hi there, Here's Kyle from Kudosi. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more. Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@kudosi.ai Regards, Kyle from Kudosi

Saiki from the support team was incredibly helpful. Highly recommend this app, not just for its features but also for the outstanding support team! Hi there, My name's Charles from Kudosi. We really appreciate your feedback and comment about your experience when using Kudosi. Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our live chat or email us at support@kudosi,ai Regards, Charles

"Kudosi" (formerly AliReviews) is, without exaggeration, the worst app experience I’ve had on Shopify. Their support barely speaks English, routinely fails to acknowledge your actual requests, and seems to have no clue how to operate their own app. I’ve had to explain things multiple times only to receive irrelevant copy-pasted responses. When something breaks, which it will, expect hours of back-and-forth with a team that either doesn’t understand what went wrong or simply refuses to take responsibility. The UI is clunky and unintuitive. The app is plagued by frequent, pointless updates that break your existing settings and custom code without warning. I’ve had to manually redo CSS styling on four separate occasions because of these updates each time wasting hours doing trial and error while support either ghosted me or made things worse. They refuse to compensate for the time, stress, and energy their failures cause. Not once have they offered even a free month for the inconvenience. Instead, they’ll gaslight you into believing none of it was their fault. The final straw? A support agent accessed my store during Easter sale weekend and broke existing styling in the middle of a live campaign. I missed out on family time sitting there for hours undoing the damage and still, their team refused to take accountability. If you're looking for a reliable, professional reviews app this isn’t it. Kudosi is a mess of poor design, worse support, and zero customer respect. Dear Lucas, Here's Lauren from Kudosi We're truly sorry to hear about the difficulties you've experienced and we sincerely apologize for any inconvenience our app may have caused to your store. We understand how any disruptions to your business can lead to significant frustration and potential loss, and we empathize with the impact this may have had. Our goal is always to support our merchants and ensure a seamless experience, so it’s disheartening to learn that we’ve fallen short in your case. Unfortunately, since we were not granted access to your store, our support team was unable to properly investigate or identify the specific issue. Without being able to review the error firsthand, we are currently unable to process a refund or provide a resolution with confidence. We would truly appreciate the opportunity to work with you directly and resolve this matter if access can be restored. Your feedback is extremely valuable to us, and we are committed to improving both our app and support. Please consider reaching out again so we can assist further. We hope to turn this experience around and regain your trust. Warm regards, Lauren from Kudosi

Atención al cliente muy buena, rápida y servicial. 100% satisfecha. El soporte de Dawn y de Harwin fue excelente :) Hi there, I'm Richard from Kudosi. It sounds like you had a good time with Kudosi. Thanks for taking the time to share your feedback with Kudosi. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features. Additionally, you can receive more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@kudosi.ai Best Regards Richard from Kudosi

I love how the app works, their support is the best Saiki helped me with everything that I needed Hi there, This is Oscar from Kudosi. Thank you so much for your experience with Kudosi. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive functions, hopefully that it will be useful for your store. We suggest you checking our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at support@kudosi.ai Kind regards, Oscar from Kudosi

The app isn't working and the support team is genuinely useless, especially Rachel. Hi Eddie, Here's Lauren from Kudosi We wanted to thank you for your review about app and support service. I’m genuinely sorry to hear that your experience with our app didn’t go as expected—it’s never what we want for anyone who chooses us. Your feedback really matters, and we’d love the chance to make things right. If there’s anything we can do to turn your experience around—whether it’s resolving an issue or offering additional support—we’re fully here for you. Your satisfaction means everything to us. We’re constantly learning from experiences like yours, and your input helps us improve. If we’re able to address your concerns and you feel differently afterward, we’d be grateful if you’d consider updating your review—it would mean a lot to our small team. Thanks again for taking the time to share your thoughts. We’re looking forward to hearing from you and doing our best to make this right. Warmly, Lauren from Kudosi

excellent...does what it says Hi there, Here's James from Kudosi. Thank you so much for your awesome comments, we're really happy to know that you love Kudosi. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@kudosi.ai Regards, James from Kudosi

good Hi there, I'm Thomas from Kudosi. We would like to thank you for such a wonderful review of you about Kudosi. Your feedback really means a lot to our Kudosi team and we have been trying our best to develop and improve Kudosi to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Kudosi. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@kudosi.ai Regards, Thomas from Kudosi

Dawn in it Hi there, Here's Milan from Kudosi. Thank you so much for your awesome comments, we're really happy to know that you love Kudosi. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@kudosi.ai Regards, Milan from Kudosi

Jusqu'ici j'étais très satisfaite de l'application, mais, à ma grande surprise, aujourd'hui en voulant importer des avis, les avis Français (pays de ma boutique) sont traduit...en anglais ! Et ce, malgré mes paramètres clairement choisis, alors que pendant mes dernières sessions d'importation tout c'était très bien passé, là c'est du grand n'importe quoi ! Hi Brooch & Shine Store Admin, Thank you for reaching out to us! I completely understand how important of translate feature can be for your experience with Kudosi, and we are really glad you brought this up. Currently, this feature is available as part of our paid plans, and it isn’t included in the free version of the app. We truly value our free users, and we aim to offer as much functionality as possible at no cost. That said, certain advanced tools and features are part of our paid plans to support continued development and maintain high-quality service for everyone. Thanks again for your feedback and for being a part of our collaboration. Let me know if there’s anything else I can help with! Warm regards, Lauren from Kudosi

mya is nice Hi there, Here's James from Kudosi. Thank you so much for your awesome comments, we're really happy to know that you love Kudosi. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@kudosi.ai Regards, James from Kudosi

Saiki Hi there, This is Oscar from Kudosi. Thank you so much for your experience with Kudosi. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive functions, hopefully that it will be useful for your store. We suggest you checking our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at support@kudosi.ai Kind regards, Oscar from Kudosi

Great support, thank you Saiki for your professionalism! Hi there, I'm William from Kudosi. Thanks for your positive review of Kudosi. To make your experience better, we will keep on improving our services for valued Kudosi users like you. Thank you for the loving words you've shared, and thank you for being the best part of Kudosi. If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@kudosi.ai, we are always willing to help you! Best Regards William from Kudosi

Very helpful! Hi there, I'm Samantha from Kudosi. Thanks for your positive review of Kudosi. To make your experience better, we will keep on improving our services for valued Kudosi users like you. Thank you for the loving words you've shared, and thank you for being the best part of Kudosi. If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@kudosi.ai, we are always willing to help you! Best Regards Samantha from Kudosi

Dawn helped me a lot to customize the reviews. Hi there, Here's Kyle from Kudosi. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more. Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io Regards, Kyle

Good app and relatively easy to use, some more customisation options would be nice, especially on the email review requests side, but good features all in all. Customer service is really great so far, they are always very helpful and knowledgeable of their product and they go the extra mile to help you. Thanks 'Rachel' for your help! Hi there, Here's Kyle from Kudosi. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more. Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@kudosi.ai Regards, Kyle from Kudosi

Suporte muito bom Hi there, This is Jason from Kudosi. Thank you so much for your experience with Kudosi. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive functions, hopefully that it will be useful for your store. We suggest you checking our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at support@kudosi.ai Kind regards, Jason from Kudosi

很好 Hi there, I'm Andy from Kudosi. It sounds like you had a good time with Kudosi. Thanks for taking the time to share your feedback with Kudosi. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features. Additionally, you can receive more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@kudosi.ai Best Regards Andy from Kudosi

Thank you Saiki for your support and help. Things are looking much better now Thank you for the second time Hi there, This is Nicky from Kudosi. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Kudosi. We count ourselves lucky for Kudosi users like you. Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Kudosi and more useful information on e-commerce market If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@kudosi.ai Regards, Nicky from Kudosi

Saiki was very helpful, with all my doubts. Hi there, My name's Ari from Kudosi. We really appreciate your feedback and comment about your experience when using Kudosi. Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our live chat or email us at support@kudosi,ai Regards, Ari

Great support team! Shout out to Mya for her great help for my ticket. :) Hi there, This is Laura from Kudosi. Thank you so much for your experience with Kudosi. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive functions, hopefully that it will be useful for your store. We suggest you checking our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at support@kudosi.ai Kind regards, Laura from Kudosi

Really great app! Helps reassure clients in their purchases. The customer and technical support is excellent. Fast response and a team that is efficient in getting things done. Thank you very much! Hi there, I'm Thomas from Kudosi. We would like to thank you for such a wonderful review of you about Kudosi. Your feedback really means a lot to our Kudosi team and we have been trying our best to develop and improve Kudosi to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Kudosi. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@kudosi.ai Regards, Thomas from Kudosi

excellent customer service. resolved my issue in minutes. very happy Hi there, This is Brian from Kudosi. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Kudosi. We count ourselves lucky for Kudosi users like you. Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Kudosi and more useful information on e-commerce market If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@kudosi.ai Regards, Brian from Kudosi