Reviews for Kudosi ‑ Ali Product Reviews

I asked for help to add a rating to my store and I couldn't, I contacted support and a dear customer service representative, Giselle helped me a lot in a short time!! I loved the experience, I was extremely happy with the help, 1000

Good, works perfect

Teresa helped me out :)

Hi there, I'm William from Ali Reviews. Thanks for your great rating To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you! Best Regards William Ali Reviews by OneCommerce

Recomiendo su aplicacion por todas sus configuraciones y la amabilidad del equipo sobretodo la de Cris.

I spoke with Nim for an issue related to a csv file import. She was very nice and clear when explaining me the exact steps to follow to solve my problem. Really efficient customer support

I'm relatively new to using this app and I still haven't discovered everything, but Violette from the Customer Support team was a great help in getting me started up on my store.

helpfull customer support thanks :)

Great App ! Great Support service !

Das Supportteam ist sehr hilfsbereit und sucht sofort nach einer Lösung. Vielen Dank dafür

everything is great,, support team are amazing

Violette is the boss, thanks for your help ! (problem of widget)

Kendall Talbot Books

2024-01-22

Australia

Clara was incredibly helpful in helping me add my Amazon reviews to my shop. Great APP.

Chris was a excellent customer service personnel. He took care of the problem I was having on my website.

Hi there, I'm William from Ali Reviews. Thanks for your great rating To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you! Best Regards William Ali Reviews by OneCommerce

I've had a problem where i cant import reviews for some reason and both times customer support has fixed it and imported the reviews for me. I think it will still happen and so im hesitant to import more reviews because i worry it wont work but they do a great job at helping me out. Just now Joyce not only helped me with my request but did it for me. They're responsive and helpful. Good experience overall but if that bug still exists that stops me from importing reviews is still at play then its a bit ironic considering importing reviews is their business.

great service love it!!!!!!!!!! amazing help

The app does not work well and it is useless

One of the worst companies and apps we have ever dealt with! After the initial 7 days free trial, we were placed on a plan costing $19.90/month where you can collect 1500 reviews per product (they claim we selected it, which is not true). We are a small company selling specialist garments that few people want to leave reviews for, so we have collected a total of 10 reviews in the 7 months we used Ali Reviews. When we realised that they had a cheaper option costing just $9.90/month, we asked why we were on the more expensive plan and asked them to refund the extra $10/month (a total of $70). They plainly refused to do so and gave a lot of excuses instead of being understanding and offering some good customer support. Their app also do NOT have an button for exporting your own reviews, like all other similar apps have. We had to contact them and ask if we could please download our own data collected on our own website by our own customers. They asked why we wanted to download this data, and then told us the request had to be forwarded to their technical departement and that it would take some time to complete! I'm not even sure this practice is allowed! Will never use this app or company again or recommend them to anyone.

Customer support is very prompt. Giselle was very helpful when trying to resolve the issue we were facing

This software is great, and the service attitude is very good and the service is very professional. highly recommended

The feedback is amazing, les escribes y te solucionan el problema súper rápido. (Al menos con la que hablé yo) Giselle es super agradable y me solucionó el problema rapidísimo.

Très bon choix

Reviews widget branding can be edited very easily. The way reviews display across the site is very nice. I had a few hiccups getting this installed. Clara from the support team connected with me and got the widgets live quickly. Highly recommended.

Support très réactif et agréable ! Application facile à prendre en main, vivement conseillée !