Reviews for AiT: Loyalty, Email, Review Ai

Good customer service

Patient and caring customer service. They went above and beyond what I asked for them to do. They responded in a timely manner and resolved my issue.

We are using Ai app . This app surpasses our expectations, , it is satisfying our needs at the moment. Set up is relatively easy and the support staff is available to assist you with problems. Support has been prompt it's good

Reena has been very helpful and do provide me with the solutions and offer extra assistance. The apps has been great for our business too.

This app really helped our organization keep track of our member data and handle transactions easily. Big upgrade for us. Lots of other great features and good support.

Amazing service thank you

We just started using AiT app on our shopify POS and on-line store. We wanted a simple loyalty app that could send emails and sms to customers. This app surpasses our expectations, and even though we are not using all the capabilities as yet, it is satisfying our needs at the moment. Set up is relatively easy and the support staff is available to assist you with problems. Support has been prompt and Rishav helped us to migrate from another loyalty app easily. I like that we have one person assigned to help us each time we reach out to AiT. The customer support is excellent. The app is a bit slow in loading, however, I need to do more investigations as to why this is happening and also do further testing of the app.

Fantastic app! Seamless integration with Shopify, offering robust features. The standout, however, is the unparalleled customer service. Quick, knowledgeable, and incredibly helpful. They go above and beyond to ensure a smooth experience. Highly recommended!

Support is very good. He resolved my query effectively. Thank you

The customer service handled my issue really quickly, overall it is a nice experience using the app.

I love it. So many apps in one. Recommend it.

We recently moved over to this app from Marsello. Although Marsello was very easy to use, having many options in one place was very convenient. We can eliminate the other apps we have and use AiTrillion for almost everything. It has a lot to offer. We are still working through the change, but we hope this will fit our company well. The one thing to ensure you are aware of is that when you run out of emails, which will be quick if you have a lot of customers, you need to add additional blocks because it will not automatically add them. It will stop and tell you that "Your limit is over!" Worked with customer service today, and Reena was wonderful. I am sure we will continue to need help until we work through the process until our set up is final. I look forward to enabling all the services they offer.

I'm just in the beginning stages of setting up for my business, but the support has been amazing. Everything so far has been great and I'm looking forward to all it will help me accomplish.

there are left over code on site even after we uninstalled the app, wonder how to remove these now

The customer service is kind and helpful. The app is a great marketing took as well.

Aitrillion offers significantly more opportunities to engage with customers compared to similar providers and also provides additional free options. In case of issues, the support is quick to assist and provides simple and efficient help. Keep it up!

RISHAV provided me with the best service, very quickly, and fixed the issue I was having in no time flat! Thank you support team!

Super merci !

We have used the APP with success. When we needed customer support, they were quick to respond and handled our issue with professionalism.

Support was very helpful as I am not tech savvy when it comes to coding. I let support know what I wanted to change and they gave very detailed steps of how to pursue the change myself and they also added the proper coding to my site that I needed them to add.

AiTrillion has so many features and such deep functionality - you really have to pay attention to all the technical details! I can't wait to understand how it all works because I think it's going to be a huge benefit to growing my business. Tech support has been awesome, as well. :)

AiT is a game-changing loyalty rewards and marketing app. With its user-friendly interface, customization options, and seamless integration, it's a powerful tool for boosting customer loyalty and driving marketing strategies. The loyalty rewards system is robust, while the marketing tools are comprehensive, offering data-driven campaigns & analytics. AiT also has excellent customer support, especially Reena, who has been extremely helpful with the setup & customisation for our store and she is readily available to answer any questions we might have. AiTrillion is highly recommended for businesses seeking a competitive edge in the market.

4.5 ⭐ as there are many features, but are not quite built out as other available options. For instance, we are not using the live chat AiT feature due to basic functionality. However, there is a lot of value for the price, especially if you consider the pricing of other email automation apps in the market Be warned, currently the pricing is advertised monthly, but the subscription is annual. Therefore, I have not been a subscribed member just yet.

We are currently testing the service and will use it in the future! All the functions work, the support is amazing! I recommend using them.

Great team support, Reena was very helpful, I can't wait to see the results! So far, so good!