Adlib Clothing
2024-10-16
We just finished installing AiTrillion on our Shopify store. The loyalty program was very easy to set up -- the interface is intuitive and the support team was incredibly helpful when I hit a few stumbling blocks. AiTrillion helped me build a great landing page too! We have used another email marketing service for years and were nervous to switch everything to AiTrillion, but we decided to give it a shot. It was easy to export our contacts, and the email builder was intuitive and would be familiar to anyone who has used an email marketing builder before. Our first campaign went off without a hitch, and we are thrilled to have everything in one place. We are looking forward to using AiTrillion's analytics as we go forward, and we are really excited to start building our workflows to engage our loyalty customers. Our experience has been 10/10 so far, and we are grateful for the friendly, timely, expert customer support provided by Hritik, Ankit and Reena. A top notch team! Thank you for the wonderful feedback! 🌟 We're thrilled the setup, email tools, and support team (shoutout to Hritik, Ankit, and Reena!) made your experience great. Excited to support your success! 🙌😊
PlanToys USA
2024-10-08
find all you need at AiT: Loyalty program & Emails. Reena and Ankit really fast supporter. Thank you for the shoutout! 😊 We're thrilled to hear you're enjoying the loyalty program and email features. Reena and Ankit are glad to support you quickly and efficiently! 🙌🌟
EG-Cosmetics.co.uk
2024-10-07
I'm a total technophobe, don't know how to use apps, or anything like that. Reema talked me through everything and was very patient, understanding and helpful. Would highly recommend her to anyone. Service so far has been brilliant. Thank you Thank you so much for your kind words! 😊 We're delighted to hear Reena was able to guide you through everything smoothly. We'll be sure to pass along your praise. Thanks for recommending her and for choosing us! 🌟
Prize Pop
2024-10-01
I recently had the pleasure of interacting with Reena from the AiTrillion team. I needed assistance configuring the membership app, and Reena went above and beyond by offering to configure it for us based on our specific requirements. Her support was prompt, professional, and incredibly helpful. Highly recommend AiTrillion for their excellent customer service. Thank you for your wonderful feedback! 😊 We’re thrilled to hear that Reena provided exceptional support and helped configure the membership app to fit your needs. Thanks for recommending AiTrillion for our customer service! 🌟
OCEANSMALLS
2024-09-30
After a very bad experience with another developer, I turned to the AIT team. In a very short time, they revamped and turned our website from a dull and stagnant site into a vibrant, entertaining, and easy to navigate shop. As an online store owner, for years we have struggled to keep track of all the costly and multiple applications we needed to effectively and efficiently run our marketing promotions. Then I met Rhitik and he and his team at AITrillion have completely transformed our marketing strategy and experience through their unified modular suites of applications that deliver exceptional results. Customer support is excellent and my experience with the members of the AIT team has been both enjoyable and professional. I highly recommend AIT. Simon W USA Thank you, Simon! 🌟 We're so glad to hear that Rhitik and the AiTrillion team could turn things around for your store and streamline your marketing efforts. It’s fantastic to know that our unified tools are delivering great results and that you've enjoyed working with our team. Thanks for the high recommendation! 😊
KaraMarie
2024-09-16
United States
The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.
Glucloud
2024-09-16
Colombia
Buena atención al cliente y buena aplicacion
Barry Buy
2024-09-11
United States
Support is fantastic. Vishal is an amazing support for the app and extremely helpful. He went through everything with me to help with my memberships and had his team work on things so everything synced up perfectly. Great App, and even greater support.
SuperSkyf
2024-09-10
South Africa
Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.
Ecovedawellness
2024-09-06
Australia
I am writing to express my dissatisfaction with the support I have received. After upgrading and subsequently downgrading my plan, I was assured by your team that I would receive a refund. However, I have yet to see this refund processed. I CANCELLED THE PLAN AS WELL BUT IT DOESN'T GET CANCELLED, SUPPORT WILL CONTACT YOU ON MONDAY AND THAN WHAT NOTHING. This situation, coupled with the lack of follow-up, has left me feeling that the service is unreliable and untrustworthy. Please address this issue promptly, as it has been an ongoing frustration.
RaveBeetle
2024-08-29
United States
I had the best experience ever! Vishal has been incredibly helpful, always responding to my requests within 24 hours. He even provided video tutorials and step-by-step guides. This app is packed with features, and I highly recommend it!
The Ludus
2024-08-23
United States
The AiTrillion team has been a massive help to our company from the beginning of our working together. We had a very unique problem set that we laid out to the team and they have been hitting each metric one by one that we have requested. Because of all of the great communication, the willingness to meet with us (even sometimes on weekends) and the ability to rise to the demand we placed on their software should be HIGHLY regarded! We have been altering the software for about a month straight and are just about to launch it. As of now, i would give the company 6 stars if I could. Updates to follow!
Manic Muscle Labs
2024-08-22
United Kingdom
Excellent customer service and quick to resolve any issues I may have had over time. Been using the app for several years now and I would definitely recommend it for the amount of apps and features it has.
Moniq Stevens Fashion
2024-08-22
United States
I had no clue what I was signing up for when I added this app to my online store. Email marketing was what I was looking for but needed major help as I had no clue what to do after uninstalling two previous apps. Fireworks went off when I saw all of the features available with AiTrillion. For a brief moment I was overwhelmed. If I could not figure out the previous app, what in the world am I going to do with all of this. And then a little birdie popped in my email and said they can set it all up for me, AND DID! Followed with a zoom call to explain to me what I had available for my new store with more assistance to offer. I am ecstatic about this gem in the app store and what it is about to do for my business. I would definitely suggest them with their outstanding customer service.
Condompop
2024-07-19
Thailand
The team gave very good advice.
RiOT Comedy
2024-07-15
United States
Amazing customer service. They set up everything for me and did exactly as I asked. Then I found something else I needed them to edit because I couldn't find the code in the editor, they fixed it super fast for me. Truly could not have asked for a better experience! Thank you!
Eat Water
2024-07-10
United Kingdom
Its suite of tools, including email marketing, loyalty programs, and web push notifications, has streamlined our marketing efforts and improved customer engagement. What sets AI Trillion apart is its fast and reliable support team, always ready to assist and ensure smooth operations. We highly recommend it to any e-commerce store looking to enhance their marketing strategies.
Sparkled Leopard Boutique
2024-07-10
United States
Very Happy so far! recommended!
HaveIn
2024-06-25
India
Wonderful app. Makes marketing easy with multiple modules working together at a same time.
Fly Jewels
2024-06-21
Netherlands
Super kwaliteit, voldoet meer aan de eisen dan verwacht!
LumiEternal
2024-06-20
Italy
per il supporto e per il funzionamento dell'applicazione sono meritatissime le 5 stelle. for the support and for the function for this app there is 5 stars! thanks to Reena specially!
Clicknpick
2024-06-14
India
AiTrillion has been a fantastic addition to our store at Clicknpick.online. We're truly impressed by the way it tracks customer data, enabling us to enhance our email automations and drive successful sales. Since implementing AiTrillion, we've seen a notable boost in our conversion rate. The support we received for integration and setup was not only quick but also highly effective, ensuring a seamless experience. Highly recommended.
Frip chic des petits
2024-06-05
Réunion
Très satisfaite de cette Application ! Complète, elle répond à mes besoins! Excellent soutien, très réactif et rapide ! Je recommande vivement !!!
Green Grocery Club
2024-06-04
United States
Reena's technical support was amazing and friendly. great features on the program and reliable service. I should add that Reena and her colleagues configured the app and explained their solutions thoroughly. I plan to hire them outside of the app in the future.
Go For Gold PH
2024-05-29
Philippines
This plugin has exceeded my expectations, and I look forward to continuing to use it as my store grows.