Reviews for Air: Product Reviews app & UGC

this app is very useful and very active contact supporters like Anthea!

Integrates really well with shopify- support helped with a few problems, especially Anivia and Lydia. Highly recommend this software, makes reviews easy without cost

First of all, I would like to thank Abby from the live support team, she helped me a lot and this application is a great application and support is provided if you encounter any problems.

Heartfelt Gratitude for Anthea's Exceptional Assistance at Avada, Anthea's cooperative spirit and helpful nature turned what could have been a daunting experience into a smooth and enjoyable one. Her dedication to excellence truly reflects well on the Avada brand, and I am grateful to have had the privilege of being assisted by someone so competent and compassionate. In today's fast-paced world, exceptional customer service is a rare gem, and Anthea is undoubtedly one of those rare gems. Her commitment to ensuring customer satisfaction has left a lasting impression on me, and I believe it's important to acknowledge and celebrate such outstanding individuals. Thank you, Anthea, for your unwavering support and for making my experience with Avada truly exceptional. Your efforts have not gone unnoticed, and I look forward to continued positive interactions with Avada, thanks in no small part to professionals like you.

Abby was incredibly helpful and kind. She assisted me in resolving my problems and guided me through the setup of my product reviews just the way I wanted them. She also provided valuable support in rephrasing and crafting customer reviews. I am grateful for her assistance and highly recommend her for anyone seeking help with product review app.

I was facing some issues while setup but Tony and Tracy got my back well thank you guys for all the help.

Such a great customer service with a great interface! Especially Ester!

Great app, best support, thanks

Rápida y eficiente! Muchas gracias, Esther, por tu gran ayuda! Ha sido un placer

Customer service works well. Sunny was very helpful :)

Great app and Great Customer Support.Especially Hana,she helped me and solved my problem in a second.My Reccomendations.

I needed some support in adding some code to a webstore to enable some features. I used the chat which is available 24/7 and i was being supported by Sunny who was extremely helpful, informative and very efficient. My request was then passed to the Tech William who very quickly sorted out the code and it was added all in under 10 minutes. I cant fault the support one bit. Fantastic product (app) and amazing support, you cant go wrong!

Light weight and very user friendly app with good interface for both the admin user and the customers. Their customer support team is also extremely friendly and quick to understand the root core of my problem. 5/5 would recommend this app to my other partners/clients.

I liked the program. I would also like to thank Abby from the live support team for her help and nice words.

"Hana" quality and very fast service. Thank you for your speed

Please allow me use Chinese, Lydia, 這位客服人員熱心服務，協助我解決評價上傳的問題，我很高興這個app也有提供中文客服的服務，很貼心，app也非常實用，可以實際促進消費者的信任，值得推薦給各位

Excellent service Very fast response time and very helpful

Anthea did help me with my issues

Very good, advisor Liz help me sort out my problem.

I tried other reviews apps before, but they really didn't worked. I uninstalled them to switch to Avana's app. It easy to understand, to use. The free starter plan is working perfectly, and there are enough options for free if you are on a tight budget. Great job ! I am so convinced that i will try other Avana's app.

Avada's customer support is excellent, would like to mention Emily who was especially friendly with me and helped me out with my inquiry. Highly recommend!

i really like the service and feature this app provide and a special thanks to Emily to assist me when where i get stuck.... Thanks Emily

I'm grateful to have access to this app. THANK YOU! I love the homepage tab that allows customers to instantly click on to see reviews. I like that customers can leave pictures. Only issues are that It's not as straight forward as other apps and some of the wording on features need to be updated to reflect when the customer actually gets sent the first review reminder: after fulfillment not after delivery. I was happy to be told that they actually get it after fulfillment though. It would be great if customers can be seen as verified by simply reviewing from the link sent to them via email as well rather than only having the option to sign in to be considered verified. Signing in can be something that makes the customer not want to review and the fact that they received an email requesting a review proves that they are a legitimate customer.

The app is great. It offers everything needed for reviews. I had a trouble to install, the support is very responsive and knowledgeable. Actually Hana is very helpful and kind and professional. She did it all in no time. Thank you

excellent APP with very proactive customer service received great assisted from CS staff, Esther. Problem solved in quick. Thx for her. Great work ！