Reviews for Air: Product Reviews app & UGC

desertforager

2024-02-05

United States

The online instructions for setup weren't working for me, so I hopped on their chat feature. Within 10 minutes or so someone came on to help and quickly offered to take over the installation for me, and I agreed. Esther did so quickly and seamlessly. She hung with me over the course of an afternoon over chat answering all my subsequent questions with clarity and efficiency. Definitely a top rate customer service offering solutions and rapid turnaround.

Prompt help with reviews import and initial setup. Thanks Hana for your help!

Sunny and Toby were so helpful getting the app set up for me. I highly recommend reaching out to them if you are struggling with setup.

Recently had a great customer service experience. Esther was professional, attentive, and addressed my needs promptly. The friendly approach and helpfulness made a positive impact. Highly recommended for their excellent service!

I was having trouble navigating how to remove a pop up from my website so I reached out via chat for support. Esther was able to assist me and was very helpful and quick to resolve the issue for me!

esther helped me alot with all clarification through screenshots

Recently installed the app and I must say, for a free app it's more than enough. Lydia has been really kind and helped me get rid of the watermark too, apparently all you have to do is contact support and not pay to get it removed which is a huge plus.

Sunny head a great work

Wonderful App and Sunny was excellent, thank you!

There was an issue with my review app, but customer service was super fast and helpful and got it fixed in a matter of minutes. Shout out to emily for her help thankyou!

I install this app on my store. this is awesome and specially this store have customer support. There are very peace of kind people. I recommend to everyone who are new in this field. Install Air product review. Thanx

Really good app. Recommending!!!

I have listings on Amazon but recently made a Shopify store. The big problem was to import my reviews. Air: Product Reviews app made this hectic task so easy for me. In just a click, I was able to import my reviews. Also, the support person Audrey was so humble and helped me to show the star ratings on home, collection and single product pages by inserting the code snippet.

Just came across this app and looked perfect for my store. It was easy to install but did come across a slight problem with importing reviews (my fault not the app) but was able to speak to someone immediately on chat (even on a Sunday). Audrey was a great help and we resolved the issue very quickly. Can't wait to get to use more of the app.

Amazing App, easy to use. Had a little issue, but was fixed in just minutes. Thank you Hana :)

I am really very inspired and satisfied with my helping desk here' I must recommend to my colleagues to install and enjoy free very good help[ing support here

Parfait! rien a dire ils répondent vite et son très efficaces! un plaisir de parler avec eux ils sont très gentil et a l'écoute de vos besoins . merci encor .

its great

SO FAR BEST CUSTOMER SERVICE..SOME THINGS ARE HARD TO USE IN THE APP BUT THE CUSTOMER SERVICE HELPS A LOT..ALSO Esther AND Emily HELPED ME A LOT THANKYOU

Esther is amazing at what she does. Customer service is fantastic and always happy to talk to her.

Really good service. The workers are friendly and kind. I met a really good worker named Sunny from Anivia

The support team at Air: Product Reviews app & UGC, Lydia, was fantastic! They quickly resolved my Shopify integration questions and were very polite. Highly recommend!

Highly recommended! Special thanks to Lydia and Toby, my store looks better and very professional. Couldn't ask for more :)

Crazy Customer Support, I love there work.

Great and so fast customer service. The guys Esther and Gideon were so understandable and speedy to resolve your issue. The app works perfectly fine, also it's free to use :)) Highly recommended.