Reviews for Air: Product Reviews app & UGC

Pamel is very helpful thanks

Amazing well rounded app. Sends email asking for reviews and showcases answers well. Ester was a great assist when I reached out on the CHAT for help.

Zen Hanger

2024-03-19

United States

I recently encountered an issue while trying to import reviews from the Air Review app to our Shopify store. This problem persisted for a couple of days, causing a bit of frustration on our end. However, thanks to the outstanding assistance from Emily and Tony in the customer service team, our problem was swiftly resolved! Emily and Tony demonstrated exceptional professionalism and expertise in addressing our concerns. They were not only prompt in their responses but also went above and beyond to ensure that we received the assistance we needed. Their clear communication and dedication to solving our issue were truly commendable. Thanks to Emily and Tony's help, we were able to seamlessly integrate the reviews into our Shopify store, enhancing our customers' shopping experience.

Esther was very helpful and quick with helping me install this app

really good work and good support by "Pamela" and technician's "Tony" satisfied from their work thanks....

Very good app and execellent support! Pamela was able to solve my problem and helped me with the whole procedure. Not to mention that she's a very nice person

There was an error with my theme, but customer service replied promptly and so helpful! Huge thanks to Hana and Anvia

I wanted to thank Liz, she helped me a lot trough my troubles.

Une équipe sympathique, toujours présente pour rendre service, et ce malgré le décalage horaire que nous pouvons rencontrer. Efficace et pertinente application ! Je recommande vivement.

Hana from avada provided outstanding customer service. her prompt responses, clear guidance, and dedication to resolving my issue quickly made my experience exceptional. I highly commend for their professionalism and commitment to customer satisfaction.

Great app

"Lydia has been an incredible help throughout my experience. Her dedication and expertise truly made a difference. Highly recommend!"

Their customer care support is very good, Esther helped me a lot.

The customer support agent Esther was very quick and helpful, I had a problem with uploading the review from the CJ website and she fixed the issue and explained what was the problem so that it doesn't happen in the future, supper satisfied with the service!

Great working experience I got a lot from using this app and their customer service is also very good

Got amazing and quick support from Hana! Thanks you very much!

Very good support from Liz! 10/10

I have a issue with me theme to manage the Review App, So i Contact Air Support . Then Pamela Chat with me and Solve my Problem . I am very Thanks to Pamela and Air Product Review Services

Tiana was very quick and helpful

As a novice this is still easy to use! Any confusions quickly cleared up with the chat support - Tiana was particularly helpful and took all the stress away from my lack of tech knowledge! Very happy, would recommend for simple review app :)

Fantastic app! Extremely useful and user-friendly interface. The support provided by Hana was exceptional, resolving any issues promptly and efficiently. Highly recommended for any Shopify store owner!

Esther is really helful

Foxyxy

2024-03-16

China

Yes. The apps is super. The UI is quite simple and clean. And the helpdesk is quite helpful and Esther from Support team helped me a lot.

I really appreciated the service that Tiana gave me

Hana was very helpful. Thank you for your support.