StairSlide
2022-09-08
United States
Worked for a bit but very little customization. When trying to create an orders template it kept bringing up an error and the support team was unable to help since they are overseas and it is a 12 hour difference. I found a cheaper and easier to use app that has a lot more customization.
Ortiz & Co. Events - Online Shop
2022-09-07
United States
Esther was great at getting the task done quickly. Give Esther a raise; well deserved. Service is great.
Starlee
2022-09-07
Denmark
Emily is sweet, quick and give a phenomenal customer service. much appreciated. and even they provide this service for free!
Capital C Amsterdam
2022-09-06
Netherlands
The app designs are customisable and solved our invoicing needs. Further, the support is fantastic!
Pierre-Allure
2022-09-06
France
Bonjour, Service rapide et efficace de l'équipe technique, Abby qui m'a dépannée est très professionnelle. Ce qui me pose problème, c'est que tout est en anglais et rien n'est traduit en français... ce qui manque le plus est une vidéo sur la configuration des factures en français, je n'ai rien compris et je ne suis pas sûr d'avoir pu apporter les modifications adéquates. Cordialement, Hervé
Blickfang Ultra
2022-09-05
Germany
Wir hatten auf den Rechnungen für die Kunden zunächst nicht alle Daten stehend. Nach einer unkomplizierten Kontaktaufnahme via Chatfunktion wurde binnen Minuten von Roger geholfen und die Postleitzahl ergänzt. Wir bedanken uns sehr für die schnelle Hilfe! ++++ At first we didn't have all the data on the invoices for the customers. After an uncomplicated contact via the chat function, Roger helped within minutes and added the postcode. Thank you very much for the quick help! Zusatz am 05.09.2022: Bei einer gewünschten Korrektur des Rechnungsbetrags hat Esther schnell und unkompliziert geholfen. / Esther helped us fast und friendly to solve a problem.
More Circular
2022-09-02
Belgium
Great service, Jasmine from customer service really helped a lot to get done what we needed.Marten more circular
You Fancy Optical
2022-09-02
United States
No complaints easy to use & chat feature is awesome to get assistance quickly Hakeem is amazing he was so sweet helpful.
SHAMAN™
2022-08-30
India
gets the job done, recommended app for creating invoices and automating the process especially for international orders
Cocoa Supply BV - NL-BIO-01
2022-08-30
Netherlands
We have been using Avada already for a while, but now with the new EU e-commerce tax laws, we need to show the different tax rates on the invoice. So each country has a different tax rate for our products and another rate for the shipping costs. I contacted support and Tony from Avada was able to help me. He went into my template and set it up correctly and now our invoices are exactly the way we need the, The customer support was amazing. I truly recommend Tony and kudos to Avada for great customer support.
HEMPOTÉKA
2022-08-29
France
Support team is efficient and friendly even tho the app bugs sometimes they will try the best to help and provide solutions !
Devenur
2022-08-25
Spain
Muy buen servicio, Tony es un crack. Los templates estan muy bien pero falta adaptar cosas que no funcionan igual en todos los paises. Tony me lo adapto todo al milimetro, muchas gracias!
Plukkselv.no
2022-08-23
Norway
We have recently started to use the app for documentation/accounting purposes and has made several adjustments to the template to meet our needs. The team of support personnel is very responsive, and a great help. I had help from 4-5 team members in one day, as I had a few questions. Looking forward to using this app.
Gros braquet
2022-08-23
France
Très bonne application, facile d'utilisation, support client professionnel et à l'écoute (Merci Hana )
The Art of Mint
2022-08-22
United Kingdom
So far the app is great and very easy to use, would definitely recommend. Also, the online support are very helpful!
BlackBox Cages & Rack Systems
2022-08-22
United States
Customer service was fast and very responsive to my needs. I would definitely recommend. I also love that there is so much variety.
shelly-versand
2022-08-19
Germany
Good functionality, very quick and pleasant support by Jasmine. Some minor template issues could be temporarily solved within the hour. Permanent fix will be included in next update.
Olivia Jean
2022-08-19
Australia
Very impressed with their customer service, very helpful and always willing to assist with any issues we have. Would highly recommend for invoicing and very easy to use and set up
Shopvoorgezondheid
2022-08-18
Netherlands
Ik ben aan de slag gegaan met deze app maar ik wilde best veel zaken aangepast hebben. Esther heeft me geweldig geholpen en binnen een uur was alles aangepast zoals ik het wilde hebben. Top service.
Urncraft
2022-08-18
New Zealand
[orig June '22] I needed our PDF invoices to say specific terms like Tax Invoice for NZ taxation requirements. Contacting Avada through their chat facility I worked with Abby and Tony who made all the changes I need. Thank you! [added Aug '22] Additionally I have needed to add other info to all our invoices from data pulled from our Shopify store... Abby was excellent at listening to my issues, having them corrected and updating me on progress - it works just as it should. Thank you Abby!
Twenty2Ahead
2022-08-18
United Arab Emirates
i used this app for Pdf Invoices, its an amazing app. thank you esther for guiding and helping me ..
Les Survivalistes
2022-08-17
France
Good app for automatic invoicing on Shopify. The support service is super responsive. Thanks to Emily for helping me.
NLprinters
2022-08-16
Netherlands
I am using the app for invoicing with a shopify store. Just starting with it I run into questions. Thankfully the Support by Liz is excellent and fast.
InHand Networks
2022-08-16
United States
This app helps me to send the invoice to my customer automatically. It saves my time. It deserves 5 stars.
Estori Collective
2022-08-14
Australia
I used this to create an invoice. Couldn't figure some of it out so Emily helped me with it and had no issues. I hope the free version remains forever it's very handy for smaller sized businesses who don't need that many invoices.