Reviews for AG Order Printer, PDF Invoices

Absolutely perfect customer support. I talked with Liz from Avada and she was super nice and helpful! Quick answers and she helped me with everything I needed without any problems, everything was perfect. Definitely recommend!

Edmondson Supply

2022-09-20

United States

Directions are sometimes translated in a confusing way and a bit hard to follow when just starting out. Abby at CS was helpful when I reached out.

Jasmine was quick and helpful in removing branding from the pdf invoice automation and answering a few questions.

I needed support with the look of my invoices and the chat person was outstanding. She understood what I was looking to do and was able to do. Good Job! Thank you.

The app is really nice and easy to use. They have great support, Tony has helped us immensely with getting the templates we want.

Easy contact et the answer and the help is good The final solution will arrive on monday, then I'm wait for the final result. But the first contact was really good et friendly

Fennic is a gem. Helped us to get our issue resolved quickly with a stop gap solution (we were on a delivery deadline), then committed to helping resolve the larger issue. A great company with quick support and willing to help. Our invoices look professional and we feel confident that any programming issues that come up will get looked after quickly! Prakash, you're also a gem. Got my issue resolved quickly aka within minuetes of bringing it up! Thanks!

Very good app and support was a positive experience. Prakash was attentive to what we needed and fixed anything that was broken

Easy and convenient to use. Great staff support. Hana was very patient with all my requests and diligently fulfilled all my needs with no issues.

J'utilise cette application pour les factures via la plateforme shopify Le SAV en "chat" est top, rapide et efficace

Worked for a bit but very little customization. When trying to create an orders template it kept bringing up an error and the support team was unable to help since they are overseas and it is a 12 hour difference. I found a cheaper and easier to use app that has a lot more customization.

Emily is sweet, quick and give a phenomenal customer service. much appreciated. and even they provide this service for free!

Esther was great at getting the task done quickly. Give Esther a raise; well deserved. Service is great.

Bonjour, Service rapide et efficace de l'équipe technique, Abby qui m'a dépannée est très professionnelle. Ce qui me pose problème, c'est que tout est en anglais et rien n'est traduit en français... ce qui manque le plus est une vidéo sur la configuration des factures en français, je n'ai rien compris et je ne suis pas sûr d'avoir pu apporter les modifications adéquates. Cordialement, Hervé

The app designs are customisable and solved our invoicing needs. Further, the support is fantastic!

Wir hatten auf den Rechnungen für die Kunden zunächst nicht alle Daten stehend. Nach einer unkomplizierten Kontaktaufnahme via Chatfunktion wurde binnen Minuten von Roger geholfen und die Postleitzahl ergänzt. Wir bedanken uns sehr für die schnelle Hilfe! ++++ At first we didn't have all the data on the invoices for the customers. After an uncomplicated contact via the chat function, Roger helped within minutes and added the postcode. Thank you very much for the quick help! Zusatz am 05.09.2022: Bei einer gewünschten Korrektur des Rechnungsbetrags hat Esther schnell und unkompliziert geholfen. / Esther helped us fast und friendly to solve a problem.

Great service, Jasmine from customer service really helped a lot to get done what we needed.Marten more circular

No complaints easy to use & chat feature is awesome to get assistance quickly Hakeem is amazing he was so sweet helpful.

gets the job done, recommended app for creating invoices and automating the process especially for international orders

We have been using Avada already for a while, but now with the new EU e-commerce tax laws, we need to show the different tax rates on the invoice. So each country has a different tax rate for our products and another rate for the shipping costs. I contacted support and Tony from Avada was able to help me. He went into my template and set it up correctly and now our invoices are exactly the way we need the, The customer support was amazing. I truly recommend Tony and kudos to Avada for great customer support.

Support team is efficient and friendly even tho the app bugs sometimes they will try the best to help and provide solutions !

Muy buen servicio, Tony es un crack. Los templates estan muy bien pero falta adaptar cosas que no funcionan igual en todos los paises. Tony me lo adapto todo al milimetro, muchas gracias!

We have recently started to use the app for documentation/accounting purposes and has made several adjustments to the template to meet our needs. The team of support personnel is very responsive, and a great help. I had help from 4-5 team members in one day, as I had a few questions. Looking forward to using this app.

Très bonne application, facile d'utilisation, support client professionnel et à l'écoute (Merci Hana )

So far the app is great and very easy to use, would definitely recommend. Also, the online support are very helpful!