Reviews for AfterShip Shipping + Labels

ALEXIA ADMOR

2021-01-26

United States

The app works well for automating your store's return process. They have good customer support to allow you to troubleshoot any issues you might experience. Overall, I give them a 5 star review because the support is crucial, as invariably you are going to need it at some point.

Very easy to set up. I came across this app and I was fascinated about it. Simple and convenient. Plus is free.

This app has helped my business in a lot of ways and this app would be great to use. Very Great App!

I have a great user experience with your prompt customer support. They are always there just a few minutes of waiting!

perfect help thank you for the fast replies perfect. I am looking forward to try this app so far i have positive feedbacks

Hi.. I need help with setting up my store Needs help to track.. I dont know how to setup postmen .. needs help

This was easy to set up. I haven't used the app yet, but I'm excited to see how this will work with my business.

Galen Leather

2020-10-03

Türkiye

No order search box in new design , invoices doesn't include shipping cost and discounts , although we don’t use the AfterShip app, they send AfterShip tracking links to our customers.

I put 4 stars because I'm having trouble with the configuration but the app developers are helping me solving the issue. Great app in general.

I had a lot of issues setting this app up and ultimately gave up. The troubleshooting articles aren't very informative.

iTOUCH Wearables

2020-09-03

United States

Amazing customer experience. Super responsive and helpful. 10 stars! I appreciate their rapid responses and the want to help!

------------------it is beginning. Not using the app that much but it is free. ---------------------

Thanks Shahbaz for helping me set up the TNT and FedEx account! Feel great to print label with an app instead of doing it manually for sure. Will set up their USPS discounted labels and see what the rates are like, seems good.

Good App for creating labels all in one place. Works well with Shopify. Easy install and setup. Must have if you ship/create labels.

The support live chat is very helpful to help me set up my FedEx account (so i can use my own rate)! Thanks Postmen team. Good to find a shipstation alternative with a more simple interface.

Am shipping domestically with USPS + FedEx and internationallly with DHL with my own account. This app is free and easy to set up. Something worth to try out!

This app support not just USPS but also Canada Post and Canpar! Finally a shipping app for both US and Canada shipping, and sth good for canada store. Thanks!

I really like how the new look of the app, making it easier to ship. I use USPS mainly and the app comes with good rates. I can also connect my FedEx account to use my own rates. Good stuff.

I used the app to help me generate USPS and DHL labels. So far it is really easy to use with simple interface, with live chat customer support.

I love the menu. It is short, sweet, and to the point. I see what I need right away, and that absolutely works for me.

This app is great we are using it for one month and it will reduce our manual work as well and also it will help to give good customer experience due to this automation tool work.

***Note: Postmen's complete lack of financial transparency on your total label expenditure is either abject incompetency on their end or a front for overcharge fraud. Avoid using at all costs*** I highly recommend that everyone avoid this app. They have no way of summarizing the number of labels you've purchased and the total cost that you've spent on labels to date. The labels purchased don't show up on your USPS account either. Their only recommendation is for you to manually go through each label one by one and look up what you supposedly paid for that label, which is untenable and makes it very very easy for them to commit overcharge fraud. After doing a manual check between my credit card statement and the supposed cost of labels purchased, my credit card has been charged double for what it should've been. You get charged by a 3rd party called Visible SCM Parcel with no records, receipts or links that tie back to the labels you've purchased.

the connect store bar keeps on directing me to add app on Shopify app store when i have already added the app. idk how to connect to my store then

Still cant use any of these sites. How am i suppose to write a review of 100 characters for a app i cannot even use yet.

It’s okay, but it doesn’t seem that the rates are any better than I can usually get through Order Cup using USPS priority. If I sell a product for five dollars, I hate to spend $5.25 for shipping.