Reviews for AfterShip Order Tracking

There is an issue with my order notifications not going through. Sample Order Tracking: 1000021118952 I contacted the chat 'Ritika' and she promised and escalation but still waiting for an update. This is urgent for me.. can someone help ? Incase this review didn't get updated, the issue never got resolved.

Thanks Ankit for the help! He explained everything that we were wondering. I've been confused about the tracking URL for a long time. It was very helpful, as always!!

La mia esperienza è stata eccelente, l'assistenza molto reattiva e disponibile. Ho avuto il piacere di parlare con " Shreyasi ".

Shreyasi was a great help with exceptional customer service, she helped me fix some issues i was having and even got on a screen share to show me all the details because I was confused on how to use the app. Thank you!

SPARK PAWS

2023-06-28

United States

I spoke with SHREYASI and she was able to answer my questions regarding an error on the slug. I hope this will be resolved now.

Ankit was very patient and helpful in explaining Aftership Tracking and has connected me with Marketing.

Excellent customer service so far in getting set up! Aseem was super helpful and patient, most appreciated

Ankit was very helpful with answering the questions I had. My questions were resolved that I had...

I got good help! it tooks looong time but he has helping me a lot!!!! Good employee you have Aftership

Quick and helpful customer service chat function. Ankit resolved the matter in less than 1 minute. Great service!

Aftership is a great application. The customer service is very fast. Shreyasi is an amazing customer service person. She have been able to provide me a solution to my question very fast.

Awesome support today from AfterShip representative. Very helpful and patient with me as I'm a new user, explained all settings and navigation. Excellent customer support!

Shreyasi helped me with my questions and setting up my store. Thank you for the prompt responses and getting my site ready to go!

Aseem helped out with the app tremendously. Very quick and responsive. Definitely recommend the aftership products

Great customer service and timely responses. I have received nothing but positive feedback from my customers regarding their experience using the tracking function.

Good tech support. Quick, helpful and polite! Thank you,Shreyasi ! I also have been using the app for about a year, and it is been very useful.

perfect services and easy to track for large number of orders, besides the support team are 24/7 which is professional

Très bon SAV Ankit, la personne à bien répondu à toutes mes question précisement sans perte de temps, merci beaucoup!

Debashish - he is very helpful and very polite ......................................................

Ankit was very friendly, and polite and helped me with all my questions, I will be testing the app starting today!

Great app. Friendly to new user. Quick support . Must use to do track order with limited budget. Thk so much team

A huge thank you to Moazzam and his wonderful team for the amazing parcel tracking app! This solution has utterly transformed our Shopify site, providing our customers with real-time, reliable shipment updates. Our customer satisfaction has skyrocketed as a result. The app's flawless integration and ease of use make it a game-changer in e-commerce. A must-have for any online retailer. Kudos to Moazzam for such an excellent service!"

It's very helpful to our store. Highly recommend it! Aseem is very patient with us, nice support!

he helped me get my extention so i can get this app working properly. my products still havent synced in 4 days

Debashish Banerjee, was excellent. He took care of situation with ease. I was unfamiliar with the App for Shopify and he walked me through it with no problem. I was extremely satisfied with the service.