Reviews for AfterShip Order Tracking

I think i need to give mr. Saransh a hundreds of stars, he assists me well and he is kind and patient, he truly understands that i am just starting he is so polite and understanding and guiding me to all set up of my online store because i really need the( tracker) so now its al set up as good , thankyou so much!

Amazing response and feedback. The help was extraordinary .

super support!

Very positive experience with Ankit

Good

Incredible support team that is super helpful!

Awesome! recommended app and very good customer service!.

Thank you for giveing me free gift and i used this app for my shopify store and i love it because it has lot of fuction to make a tracking page for attractive

Aftership support system is awesome and this is very helpful for me.

Great experience. I was offered another week to make sure I liked the benefits of after ship. It's geared more for the customer but it has added some great value to my shop for the guest . Thank you again

I had a great support experience through the live chat thanks to Ankit. Thank you for your professionalism..

Great Support!

Ankit was very helpful, he automated the settings for me so in future things are much faster and easier. Response times was instant and very professional.

Fast reply and fast resolving the matter

Help has been super helpful

Super helpful customer support. I only use the order tracking, but it works great. Priti was very helpful during my last support session!

The service is impeccable.

Update: CS reached out and was able to offer a true credit for the issues we had. I appreciated the proactive gesture and Ankush was very polite on our call. I'd just say for any future users: avoid the CS chat if you can. Get someone to talk to you and everything goes much smoother. Customer service is awful. Our app hadn't been working for over a month because of an import issue on their end. When they figured out the solution, it spammed all of our customers with old and outdated tracking emails. They said those emails were "an expected outcome"—they could have at least warned us that was the expected outcome so we could turn off our automated emails. When asking for some kind of credit to make up for the fact that their system didn't work for over a month (not to mention the CS headache), they told us we had to UPGRADE to redeem the discount offered for their error.

Great app. I'm still working on it. Nitish was helping me get started.

Application complète avec un support très réactif

Nitin was great helping me out, I think Aftership it would be very helpful to my business. Thanks a lot!

The best customer support, available 24/7. We dealt with Nitish who was very knowledgeable and even provided screen share to resolve our issue. Thanks Nitish!

Very useful application, I recommend. I would especially like to thank Priya and Rajat for her help and assistance.

So far so good, they got rid of their branding as soon as I updated as "a gift", so that's pretty cool

Nitin have provided best support and insight configuring the app.Best of Luck for the Team