2024-04-17
United States
We've had our TikTok sales channel open but left unused for a long time due to issues with product & order sync. Only now that we've connected our shop with Aftership were we able to get our first order placed on TTS and fulfilled by Shopify. There was a slight learning curve to overcome when managing 3 different platforms and getting things to work properly, especially with how notoriously difficult it is to get good support on TTS, but the team at Aftership has been extremely helpful with getting things setup. Support has been keen on answering all of my doubts and helping me navigate and understand the app both through chat and on 1:1 video calls. I was even offered an extension on my free trial to ensure we got up and running before upgrading. Can't thank them enough! Shout out to Kumar for helping clarify a few things for us on call!
whitevl
osob store
ORANGE KNIGHT & CO.
Get Zonked
Monis.alpaka
My Store
Madison + Mallory
Trendy Tagg
Prblessings1
Hopping Whale
RiiDEFRESH
My Store
Glenatic Fitness Equipment LLC
SaintsShop
Hemandstring
My Store
Yiliftfurniture
ShopMyNet
2024-04-15
United States
Ayushi the support rep we worked with on a problem- what a hero. Very knowledgeable and checked with his team for help instead of just giving up. There are bound to be some issues because TikTok shop is new but the support by AfterShip is top level. Working through problems and providing the exact right documentation.
2024-04-12
United States
Nice chat customer service
2024-04-09
United Kingdom
very good support
2024-04-08
United Kingdom
great customer service I highly recommended.
2024-04-08
United States
Wonderful
2024-04-05
United Kingdom
Its my first time using the app and so far, i have found it really simple and straight forward to use.
2024-04-05
Austria
Skvělá aplikace.Nápomocný pesonál. Vřele doporučuji.
2024-04-04
United States
Very good application, got great assistance.
2024-04-04
United States
Pretty expensive. Customer service chat is ZERO help. They always ask for 10-15 min but then quickly say it's taking longer and they will need to reach out later via email. There are no quick fix resolutions for any problems, it's always a lengthy process. Paying $600 a month for bare minimum. Orders don't roll over so if you run out and have to pay for 500 you will lose what you don't use. Items constantly oversell through tiktok shop/aftership and you have to manually update your products that have synced if you add any new colors/photos. This app needs SO much work!
2024-04-02
United States
Very quick response
2024-03-29
United States
great!!!!!!!!!!!!
2024-03-28
United States
Very helpful thanks again
2024-03-27
United Kingdom
Pooja was excellent, she helped us set up our account with ease and was very helpful I'm sure she will be of great assistance in future! Thank you very much :)
2024-03-26
United States
support was responsive and fast
2024-03-24
United States
great and helpful customer service from Jai
2024-03-23
United States
Simple to use, customer support is fast and helpful
2024-03-19
United States
Jai is the goat
2024-03-19
United States
Thank you for taking the time to share your feedback regarding our app. We truly appreciate your kind words about our prompt and professional support. Your feedback is instrumental in helping us understand the areas where we can improve, and we are grateful for your insights. If you have any further suggestions or if there is anything else we can assist you with, Regards. Team AfterShip.
2024-03-18
United States
10/10
2024-03-18
United States
Very helpful and quick to respond. Easy to understand instructions.
2024-03-17
United States
Ayushi helped me with an order issue and was able to resolve it quickly! Thank you for your help.
2024-03-14
United States
Helpful customer service!
2024-03-13
United States
I recently encountered an issue while using AfterShip Feed and reached out to customer service for assistance. I'm happy to say that they were able to solve my problem efficiently and effectively. It's refreshing to work with a team that is prompt and knowledgeable.
2024-03-13
United States
great apps， it is pretty helpful to me .i strongly recommend this app to your guys .