Reviews for Advanced Shipping Rules

This is the second website I've installed this app on for a bunch of various shipping specifics (location, weight, carrier for different products, etc). It was working flawlessly... until the head of the company wanted to make everything free shipping for a week. Unfortunately, I decided the best way was to deactivate but not delete the app so I wouldn't lose all the customizations. This was probably not the best solution. BUT... MOLLY TO THE RESCUE!!!! She helped me put it all back and once again, smooth sailing. Best shipping app and customer service in the app store!!!

Much easier to navigate and set up than some of the other apps out there. When I ran into issues, customer service was top notch! Even down to Molly scheduling a phone call so that we could talk through what was happening. Resolved my issues and replied to emails promptly. Definitely a great app and recommend to anyone with complicated shipping needs.

I love the app & the team! They have amazing support & patience in answering all of my needs. They are very accommodating. It's always a pleasure reaching out to them.

This app is superb. It’s reliable and efficient and has allowed us to configure our complicated shipping exactly how we want. Dealings with other less reliable apps have made me appreciate how good this app, and the support team is. Molly is always quick to respond any time we’ve had a query. Huge high five to the advanced shipping team.

Useless. Errors out constantly, nomatter if you reinstall or what browser using, don't waste your time.

Absolutely simple interface that enables some neat-o trickery with your shipping rates. Our store uses a simple implementation of their tool but the possibilities are truly great. The devs are also quite responsive if you're ever if need of any help or guidance.

This app was very helpful for me to manage some complex rules dealing with multiple locations, seasonality, etc. Most impressive thing about them has been the great customer support which was critical for me to get everything configured properly and my store launched on time. Molly is a rock star!

This app helped me bypass a big problem due to using a print automation center that does not communicate their shipping rates through their app over to shopify. Good customer service, was helpful in getting it all set up over the phone

Jao Brand

2020-07-22

United States

This app is amazing. Originally, I was using this app for just one product. Although I got help setting it up, I was barely taking advantage of everything this app can do. Jump ahead a year and the company wants to put in all sorts of crazy specific restrictions - completely different for different products, countries, etc. Not only can this app do everything I needed, but my brain had hit a wall that day and Molly went above and beyond to help me sort it all out. It seems I made everything 100x more complicated than it needed to be, and she was very patient in explaining it in a way that I could understand. I have also surfed through other things this app can do... and it kind of blows my mind. Thank you soooo much. Will definitely install this on other sites in the future.

After testing other apps, I should have tried this one first. Handles our multiple online shipping options with the capability to edit. Best on the market!

Thank you for the prompt and helpful follow-up. The app is truly helpful to automate the sales flow!

Tried at least 5 app on the shopify app store , all of them are missing something to complete the job this app is amazing everything you need for various shipping zone, rates and products!!! great rules condition and you can use your own carrier account rates, support is fast response and helped me do what i needed in short time(less then 24H), easy to use ... thanks Molly :-)

The app did what it claims, but the interface was a problem for us. We were looking to ship certain items for free. While the app can accomplish this, it requires you to mark the items manually that you wish to ship for free. A simple Tag 'FreeShipping' or Collection would accomplish this, but it isn't able to use those. This app had promise, but that oversight was a big one.

I own a bakery and offer some items in my shop that ship nationwide while others don't. I needed an app that would only allow people to purchase what was available in their area and this was just what I needed. The best part, however, has been the customer service. I'm not exactly technologically inclined :) and the customer service has been excellent in helping me do the initial set up, troubleshooting and ironing out the issues that first came up and being overall very pleasant to work with. They reply to emails almost immediately!

This is an amazingly easy to use and important app to solve a very annoying problem of Shopify's! Molly is wonderful and so helpful.

This app offers A M A Z I N G customer support. I can't thank Molly enough for all she did to help me set up my shipping rates. Without her help, I'm afraid I would never be able to do it myself. I can highly recommend this app to anyone. I have over 20 apps installed in my store and I can say, without a doubt, this one has the best customer support. Again, THANK YOU, Molly!

I really do like the app as it provided the shipping rate flexibility not afforded by the standard theme. I did have some integration issues but Molly in their customer service department was extremely helpful and even supported me directly with App integration for my store. Highly recommended App and outstanding customer service.

WILDWURST

2020-06-23

Switzerland

These guys are amazing! Really. They gave great and quick support that hit the mark. I tried two other parcel and shipping apps and these guys have performed the best by far. I am a fan. Thanks a million!

This app is amazing. We offer leveled flat rate shipping options to our customers that vary depending on products ordered. The initial set up was easy and any time I had a question or problem Brian or Molly responded quickly to help. They explained processes and if things were urgent went so far as to make fixes for us to speed the process along. LOVE this app and this company.

This app looks like it does everything I need. Unfortunately, it is clunky to use in that it is constantly resyncing with my products such that it takes FOREVER to get to the point where I can assign products to Product Groups. For this reason, it's pretty useless. Additionally, the UI for choosing products is very limited. Each product has to be added individually as I cannot add all the products that have a certain price or are in a existing Shopify collection. It's like a version .9 product. So close but so far away.

Nutrition Faktory

2020-06-16

United States

This app does absolutely anything you could want with shipping rates. I was about to give up on trying to get everything synced up with stores and domestic shipping, but after working with Molly, she easily helped me accomplish all our needs. Best customer support ever. If you need customized shipping, don't waste your time with other apps, this is all you need.

I've used this App for two years now, and after receiving help for complex changes, I'd just like to say this is the only shipping App, of the many tried, that manages complexity logically, and with great support.

We use the app to optimize shipping rates for our customers. The customer support to help us get the most out of the app is responsive and helpful.

OMG! The solution to dimensional shipping and multiple package shortcomings of Shopify. I have been able to increase my shipping revenue dramatically and charge appropriately.

Wonderfully elegant way to solve the complexities of having several PoD suppliers while managing international shipping solutions. Great support staff!