Reviews for AdRoll Marketing & Advertising

I like the app, it has good customer support and features once you get to understand it. It did take a while to figure out some of the other basics and policies.

Ewa S. has been outstanding in helping me to understand the platform and how it works. We are working together to come up with an optimizing plan. AdRoll is helping me to reach new potential clients.

Great platform for remarketing. Customer service and support are very knowledgeable with fast response times. Good Communication with Ewa, Thanks for the amazing support.

had an issue with subscription, but the support chat helped me fix it quickly.......................

Don't trust this app. they still charging my credit card for 2 months even I don't use this app. I had to uninstall this app because I even didn't see running on google search but their dashboard have impression of course :)

The worst app ever No support No answer!! Why you did this app if you wont work on it??!! you cost me lots of money for nothing you just waste my money, total scam!

Injects malicious and tracking cookies on shop without user consent, such as casalemedia.com https://www.securitystronghold.com/gates/remove-casalemedia-cookie.html

AdRoll is a must for any business. Seamlessly integrates with my workflow! Highly recommend to any store running ads and is doing a lot of retargeting.

Octopus Denmark

2022-04-26

Denmark

Be extremely carefull with this APP. The APP automatically overwrite some important Shopify settings without any warnings. E.g. suddenly our GDPR banner was changed from our own banner in Dansih to an AddRoll GDPR banner in english without telling us or warning us.

Getting great experience by using the AdRoll system to increase our ROI and conversions.Highly Recommended

Amazing Customer Service! I got the guide I needed to first using this app, answered all my questions, very happy!

Great custom service, Sannidhi helped me a lot with my first campaign are not able to approve. Highly recommend,

i used this app to help with starting a campaign for my Shopify store and the setup was so easy i could do it my self but i decided to go with help from their support and my last interaction with chat support was with Uday And let me tell you they provided me with so much support im blown away an happy to begin my journey running ads with them

KonvoySG

2022-03-30

United Kingdom

Rishiraj P from the Adroll support team has patiently helped me fix my pixel set up and also advised me how to grow my business on Adroll. Lovely UX and articles to support merchants.

Great platform for remarketing. Customer service and support are very knowledgeable with fast response times.

On Monday this week (21 March) i subscribed to adroll with Shopify.I was advised by Neha in support that all is in order,and that i would be up and running in 24 hours.The next day-24 hours later-i cannot run ads as there is an issue with the shopify integration.It is now Day 4 and the last response received from Saschin S is as follows: I have gone ahead and have raised a request to our Support Engineering team. Kindly, allow me some time and I'll be sharing an update soon. Could someone please step in and tell my why i having these issues and im not able to get going.

Very easy app to install. It was very fast and very practical, in seconds everything was connected.

Great app. Makes running dynamic shopping ads a breeze. With just a few clicks you can get a whole campaign going. Love using this service

I enjoy using this app. It helps with a lot of the back end marketing that Facebook and Instagram may not have reach too. Not only that, the customer service is great! Either if you want to do it yourself or have an actual individual, they are great at responding.

Not worth the time. The free version still charges you without asking for your approval or authorisation. No traffic or customers.

Rohini R was a big big help! The AdRoll app is very intuitive and the beauty is that integrates quite easily with Shopify. So all you have to do is focus on Ads and just click click and hit Publish! :D Cant wait to scale my sales :D

Made it very easy to sync customers and product to make dynamic ads, etc. Support was available when we ran into an issue integrating it with our Shopify store, as we had a different type of account with Adroll that needed to be sorted. Had it fixed in 15 minutes.

I used this app a couple of weeks and am really happy with the costumer support. They reply fast and answered all of my questions. Great service!

I contacted live chat and the service was outstanding. The integration assistance and strategy support provided by my agent was exceptional. I'm new to this app and the customer service laid out everything i need to know to get started right away. I highly recommend using this app to retarget your customers, especially with the in-depth algorithm they have in place!

The worst app ever No support No answer!! Why you did this app if you wont work on it??!! you cost me 30 $ for nothing you just waste my money and time Don't waste your time with them