Reviews for Address Validator Plus

We get hundreds of orders per day and with the volume comes a lot of incorrect addresses. It was taking my team hours of work reaching out to each customer to correct and confirm shipping addresses. This app probably solved at least 80% of the headache.

please be aware!! you cant delete this app!! after installing this app it will stay in your code forever and you will have to hire an expert so it doesn't pop up at your check out. there is no way to remove the code true the app. 0/10 would not recommend

Inked Shop

2020-08-08

United States

app overcharges and rips you off. somehow i only had 150 orders since installing but has charged me for 733 look ups. Most people most likely do not go and look to check. I am sure if everyone using this app looks they will see this company overcharges and is ripping customers off. Be more transparent about billing. show the cost next to each order/person. show the breakdown where the money goes.

Early days for us with the app but the initial indications suggest it has been a good addition for us. We have had a number of issues with EU customers getting confused with address formatting in our Shopify checkout and this has resulted in carrier returns. We have also been able to block pack station delivery addresses which has been helpful. So far so good. The guys at Roboturk were very helpful in guiding us through the initial set up.

Solid app. Great interactions with the team including quick fixes to recommendations I made. Thanks!

This app has been a great addition to our site! It was very easy to setup and has worked flawlessly. We downloaded it primarily for address corrections but then quickly realized it's full potential with blocking PO boxes and other features that we were able to utilize. We recently ran into an issue where our shipping script wasn't working properly in conjunction with the app and reached out to their team for support. They wanted to understand what we were trying to achieve with the script and we explained that we have had several problems delivering to Highway Contract (HC Box) addresses. They ended up adding the feature to not allow Highway Contract Route addresses in their app and this was implemented on the same day! Needless to say, we are very happy with this app and company!

Overcharged us by double the amount. Evidently 3 cents per address is not the accurate price. Very disappointed.

This is my favorite app! And sadly I forget that I even have it because I'm not having to deal with googling addresses, and I completely forget that was even a problem at one time. It's also inexpensive - which is another reason I forget that I have it. It's saved me so much time over the past 2 months. I wish I had known about this app when I first opened a year ago!

We do not ship to PO Boxes, and it was almost impossible to get that message through to customers! This has saved us a huge amount of time and frustration in outreach to PO Box holders, and has made a huge difference in the accuracy of our address collection.

5 Stars to the Address Validator Team, they try to help as much as he can. The problem that i got is caused of shopify and not from this tool. So 5 Stars to Address Validator Team - 5 Stars to this app and 1 Star in the case for shopify.

5 stars from AlarmSystemStore.com A key app that everyone should have as it will save you $ from expensive change fees from UPS. Customers often mess up their address or input a wrong zip. This adds a layer of protection against that getting to UPS who will automatically charge you an expensive address change fee. My interaction with support has been above and beyond as well. Great app and responsive support!

we were looking for an App that would block invalid addresses and this was the first choice that came up in search - glad it was. it has stopped the typos and issues we were seeing before with customer address and customer order info. thanks

After 3 different customer errors in entering their address and in one case, address and apartment number was missing, I looked for a solution and found this. It's simple and has prevented any issues since.

the best part for us was super responsive support from them. other wise it did exactly what is said it would do. was able to set colors to my liking.

Does exactly what it says it will do. Have noticed not only less errors, but less customer service requests about wrong address. It is highly customizable too - I just color matched my existing theme colors. Great job devs!

This is the best app ever. Not only does this app ultimately save money for a small brand like ours, however the support team goes above and beyond in helping! Thank you to this team everyday! Definitely worth the investment!

at first we couldnt get it to work in our checkout but they helped us through getting in touch with shopify support and everything seems to be working properly now!

Works like a charm! The zipcode validation was missing for Romania, and because this is necessary for the Cash on Delivery countries, we needed this. Has been added quickly and works.

This app has helped us immensely with the amount of incorrect addresses we receive on our orders - so our fulfillment process is much more efficient! Thank you so much.

The Beauty Chef

2019-12-17

Australia

We have found this app very helpful! Great for the user experience and to make sure our customers products are being delivered to the correct address.

Implementing this app has minimized the PO Boxes being submitted on orders as well as reduced the fees for address corrections. The Address Validator Team goes above and beyond to make sure we are fully optimized with the settings both in the initial setup and after a 3 month analysis. They are very quick to respond to any questions we may have. This app is highly recommended.

Our manual address validations are down 98% because of this app! Their customer service team is incredibly responsive and helpful. I'd definitely recommend adding this app to your store if you are receiving a lot of incorrect addresses from customers.

Fresh Brimz

2019-11-07

Canada

Prior to using this app I was having a lot of issues with customers incorrectly filling out their shipping info and as a result packages going undelivered. This was very costly for my business. Installing this app has significantly reduced the percentage of orders with incorrect shipping addresses.

Wirklich die Beste App!!! Sehr wichtig für uns gewersen, denn unsere Mitarbeiter haben im Lager täglich über 30 Adressen korrigieren müssen. Das müssen sie jetzt endlich nicht mehr. Wenn man ein Fehler ist, kann man jederzeit dem Kundenservice schreiben, der super hilfreich und unterstützend ist. Wirklich klasse!

Excellent app! Does exactly what it needs to, very easy to setup and customize. Already saving us time every single day.