Reviews for AAA Recurring Memberships

The app is a great way to easily manage our memberships. Although we still encounter some hiccups, the support team is quick to assist and resolve the issue in a timely manner.

Excellent customer service

The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!

While the initial troubleshooting was helpful as the team got to the issues really fast, but subsequent recurrence of the issue proved ineffective as the team failed to either troubleshoot the problem, or even respond to my email. My last email went unreplied for more than 5 days. Store can't launch until issue is addressed and resolved. Furthermore, I don't have any access to the app anymore. I guess that's their way of getting prospective customers to be hooked on their app. Until membership starts, then any communication gradually becomes unresponsive.

I did a review about 2 years ago. I’m back again. Was having difficulty with the app and customer service stepped in and figured it out and assisted right away. I’m happy overall. Still a customer since 2021!❤️

rishav is very good -.........................................................................................

I first got familiar with this Company by using the Web Push Notifications App, which is Free and just GREAT! So when I needed to add a Membership & Loyalty Program to my website, and I saw that the same company had versions of that as well, I was intrigued. However, those ones did cost a little bit of money, so at first I tried to use some other Free ones. However, those other companies Apps did not work, and I ended up just coming back to AITrillion, and Rishab did a screen-share walk through with me and was INSTANTLY super helpful and successful in getting a fairly technical feature, set up in my store. 10/10 Rishab

Support team is great! Scheduling a call to discuss issues is as easy as it gets. I'd recommend this app for its quick support alone.

Incredible experience. The support team is incredibly helpful, and they created the app's personalized settings, they are almost always available. The app is completely perfect and meets all of my requirements. A very patient and professional team helped me with all of my requirements.

The app works well and it does what it says it does. The real selling point is the customer service! they are super helpful in setting it up and solving any issues that come along.

Really a great product. I honestly wouldn't recommend going through the setup alone however, it can be pretty confusing. UTILIZE THE FREE HELP! ITS FREE :) Oh and heads,up. USE STRIPE PayPal is not user friendly what so ever! Rishav and his team fulfilled my needs.

The support team is very helpful. It helps me to solve the plug-in coding problem in Shopify. This is an amazing experience for me!

The app meets all my needs, and the support team is always friendly and helpfull! They standart layout for the storefront is not perfect. But it is possible to get additional help with custom cording for an extra fee, if that is needed.

Thank you to the support team for helping me getting the app up and running to how I needed it for the setup of my hidden pages. They were VERY responsive to my questions and FAST with helping. Can't get any better than this! I look forward to building my membership with their app and team!!

Excellent support and very useful if you are building a membership based subscription site. We needed help with hiding certain items for non-members and their team took the time to solve the problem in our theme and followed up consistently to make sure we were happy with the change.

I first installed this App on a test site as I have been let down by claims by other membership apps in the past. The AAEcommerce app has worked well for my site. It has integrated easily with shopify and the support from the support team has been prompt and helpful. Useful features: The ability to add customer subscriptions as orders that show on the customers dashboard. The ability to change membership plans show/hide content credentials without having to manually alter the form widget each time. Customer service: Has been excellent. I had a query about the formatting on the My Account page and it was resolved within two days. Very pleased with the app so far, and, more importantly, confident that any queries will be dealt with swiftly and efficiently by the customer service team.

Extremely helpful and professional team working ! Helped me set up my membership for our site and assisted me throughout the entire process. I highly recommend this app to all business owners starting a membership for a large catalog site

Great customer service ! Not always easy to use but I recommend the application, it's pretty complete !

Best app for locking content, and taking subscriptions. Customer support is very helpful, make sure you contact them for any issues. Also, use it in combination with other locking apps for the best membership access lock setup

Be careful! I spoke on the phone with 2 of their support reps, and they admit that their app cannot do what I need, but all they keep saying is "Just go and buy the entire bundle that includes this app and so much more. It still won't do what you want, but it will help you in so many other ways." All they did was push the upsell to a very pricy product! Now I'm trying to remove my Stripe payment API keys to disconnect the app and I cannot remove them! The app also asks for my email password which makes me uncomfortable. And in less than 12 hours, their entire server was down twice, once for an hour and again for about 10 minutes! Be careful! The app may work great for some, but I was unimpressed and concerned about security and reliability.

AAA Membership is the BEST membership in the app store. Don't bother with the other apps. AAA Membership works perfectly, and they provide excellent support and quickly. They have answered and continue to answer every single question or concern that I have had. After almost a year, I give it a 5+ rating. An added benefit is the support team. I can praise the support team enough...by chat, by Zoom or by email...they answer quickly and completely.

I live customer service, each time they help when I am in trouble. the app is great and help me increase revenue

There are some things I wish I could do that the app doesn't do yet, however it works and I'm pleased with it. Customer service has been great and sorted any issues I've had up to this point, so that'd be a five stars on that end.

Customer service seems to be fairly patient and understanding. They did an excellent job in upselling me... however, it was a good upsell and I needed the consolidated services they were offering. I figured if their responsiveness and service was that good, what the heck?

Preetam D and Saurabh were very helpful and solved my problems. They walked me through everything and the app needs some updates but still much better than other apps. As far as updates are concerned they should let us edit the dates of members. To do any changes for a member we shouldn't have to delete that member and again add him there should be options of transferring member from free memebrship to paid membership.