Reviews for AAA Recurring Memberships

I found the app very complicated at the beginning but after watching the instruction video I was able to set up the plans. I had some additional questions that were responded by support immediately and I got a video tutorial for every single question. In the end, I needed a custom design for the membership boxes. These guys designed exactly what I needed and correct them three times because of my mistake and the client´s requirements. I am really happy I gave this app a try and it can do everything for me and I don´t need to remove members manually anymore! Moving from Locksmith to AAA Memebership. Thank you guys!

This app is not as promoted. 1. Set up is complicated. 2. Got a call for help to set up, and the app still does not work. I asked for an extension on the free trial as I still could not use the app, and they said NO. The fees are high as you start getting members, upward of $750.00 per month! Yikes! Hard to reach for help only via email, very slow. Very disappointing. Also, if you want color or a badge etc., on the membership application form, that is a design team, and for $99, they will do this. So I had a boring white membership page. I feel they need to make it more user-friendly and set a fair price for the app. At this time, I would not recommend it and have just deleted it from my store.

Awesome support from the team. They were very quick to respond to my support ticket, easy to work with, and had my setup issues resolved within the week. Great app, a real life saver as I needed recurring payments and membership capability for my website. This is the best solution I could find for Shopify and have now used this app on two of my websites. Thank you team. Keep up the great work!

Hoxton Mini Press

2021-04-27

United Kingdom

I installed the app on the basis that I wanted to try it out and see if it could meet our requirements, but found setting things up very confusing and was puzzled by the fact that I needed to connect it to PayPal. Normally apps bill directly through Shopify. I also thought that $7.99/month was a flat fee (this is the only price shown on Shopify apps), but actually that’s only for up to 50 members. I tried to email twice to request assistance and I received no reply.

This app helped me turn my store into a membership store which gave my customers the ability to become members and unlock more parts of the store. I am impressed with the customer service and would strongly recommend AAAeCommerce to any upcoming Membership or Subscription based store. In the future, I would like to see a more simplistic setup with the memberships and subscriptions in regards to how a merchant can hide or show content to customers. But the support team is able to help greatly, so it is not a problem.

Great app! Quick and helpful support for any issue. The plugin is constantly developing comfort functions and already matches our needs.

The Triple AAA team is wonderful. Whenever I have an issue or don't understand something, customer service is always waiting to help. The app is great and also easy to set-up. I highly recommend.

Great support, very responsive, the application is easy to use and each step, each setting and detailed in explanatory videos! thanks

Amazing support, they help me to add all things on my website really fastly. I recommend this app ;)

Very helpful and responsive with support. Had a couple bugs I was dealing with but they made sure to help fix.

Honestly I feel like this app is more a mess than anything. I rarely leave negative review but I am so disappointed. Some of the issues I've had: shipping addresses not coming through on orders that went with the membership so I shipped product late; half the orders came through as duplicates; customers don't receive a confirmation page when they sign up and they only receive a confirmation email once you approve their membership so I had multiple customer sign up twice thinking the first registration didn't go through so they were charged twice. Reimbursements have to be done manually, not through Shopify, which is a pain. There were issues setting up the API and every time I went to save the new membership plan, it'd all get erased because of the API issue. I've had so many issue with this app and I've only had it for two weeks. I'm done and moving to a different app. The good: It is fairly easy to set up aside from the API issue. Recurring orders did work seamlessly once a customer signed up and you approved them.

impossible to set up without programmers' help. Make something easier, I have multiples apps in my store, and the setup is automatic.

Zero support staff, impossible to cancel, charged THREE times for the same service. Not worth the pain.

Pros: -Customer support is good. I was looking for a membership app that was easy to setup and logged all my customers. I have it working right now with Mailchimp so my members get a email with a discount code for joining. Cons: -The customization of the colors of the form needs improving. I had to have customer support do basic text/title coloring. -Unable to update Plan name once you use it. Even if you delete your plan and start from scratch they say it is impossible. -Unable to change plan tags to update customers without customer support deleting it. Conclusion: -I wont be using this because it is a major hassle, the software is just not with modern standards.

Very quick and kind response and support. They follow up the result from their solving also. It's very impressive

Customer support is quick and kind. It's perfect for my situation if it could give the member free shipping and limit its number of use per month.

Though I dont get all the features I want, I like to give 4 stars for prompt response from the support team

This app will help us to manage our distributors by subscriptions in different Countries and different discounts per country. Great Customer service.

the app real meets my requirements, the help me to install and adjust the code, thanks! You should try this!

Great support, they resolved any issues I encountered and they will add Paypal gateway too, so this is great!

It is helping us with our paid content and subscriptions. Some features need to be improved to attend more our needs. They are getting there!!!

This app is clearly newer to the market and I have to say the support is literally incredible. Big shout out to Neha who has been super supportive and clear about the thorough functionality (the tool creates a pretty simple user journey but seems to be able to fit needs v flexibly thus far), and thanks for supporting us on our detailed requirements so far

The app is absolutely one of my choices and done the trick for me. The Support is outstanding. Integrate the app in my store in just a minute.

We have a unique workflow and how the customer journey has to be laid out. And the support team at Aaaecommerce went ABOVE AND BEYOND, for our needs. Lifetime customers!

Great product. The service/support is beyond amazing. Did lot of customization and added new features on the app on demand. Highly recommend if you need any customization or want to fulfill you business requirement with membership app!