Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.

With TrustReviews, collecting and displaying customer feedback is effortless. Set up takes minutes, looks great on any theme, and you can start building social proof right away by asking previous customers for a review. Place reviews where they convert best: product page, collection page, homepage, and even on Google Shopping. Import your reviews from Ali Express, Amazon or from a csv. Get unlimited requests, AI insights, and custom support on the Unlimited plan and grow your sales today.