Reviews for Zotabox Contact Form Builder

So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying they were unable to find contact information on my website. I hope this switch fixes that problem. I was able to get it to work quickly, and it's appearing across all my devices, but since it has only been installed for an hour or so, I haven't received any messages yet ;-) update years later in 2024: I've had a great experience using Zotabox, so far! The EU cookies notification feature is what drew me there initially, but have found the customizable contact form and the alert pop-ups very helpful, too. Thanks!

despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.

How do I get in contact with you? Zotabox has stopped working on both of our websites and I've been trying to get it back online for over a week. There is no means to get in contact with support anymore, only an FAQ page?

What. $12.99 per month and they set a limit on how many impressions there are on your website? Then they tell you to upgrade.

I like the app it's really cool the customisation allow my customers to fill comfortable and right at home great app

great app. enjoyed the seemless integration with other functionalities regards email marketing to mention a few

This App is taking significant amount of loading time. Therefore, we temporarily uninstalled, and waiting for developer priority support to address the issue.

Deleted it right when they were asking for money, there are plenty of free apps out there that work just as well

Wellington Fireplace Studio

2020-07-15

New Zealand

Easy to use app for forms, powerful functions, highly recommended if you need any email integrations and services!

Updated Review as of 06/23/2020: No longer happy with this app. A customer emailed me saying she'd been trying to contact me through the website.. Long story short, I didn't receive any messages from her. I made sure the app was connected, sent a message to myself to test things out, I never received that message either... Contacted the app customer service, here is the conversation: Me: "Hello, I received an email from a customer who says she used this form on my website to ask a question, I never received her question. I tested the form myself and didn't anything from my "contact us" Zotabox form. Please help, also if there's a way I can see any messages sent to me in the past, I'd like to respond to my customers. Thanks, - Candy" Zotabox Person 1: "Hi Candy, This FAQ will solve 99.9% of contact form issues. Please test your contact form with a @gmai.com recipient email address on our setting page. https://info.zotabox.com/ufaqs/my-contact-form-is-not-forwarding-emails-to-us/ I will ask our tech team IF they can retrieve your last few emails and send them to you. Sincerely, Paul Evans CMO & Co-founder Zotabox" Response from Zotabox Person 2 (same day, so I can view the missed messages): "Hi Candy, We have retrieved your form submission from log here: https://zotabox.com/dashboard/form/data/XXXXXX Please log into your Zotabox account and click on the link to access it. Regards, Hai Nguyen Founder / CEO" I logged into my account from Person 2. I was able to see 9 messages I had no idea about (dated as early as April 2020). Not seeing these messages and not responding is bad for business. I had no idea this form was not working, I don't need anything that's not reliable. Def don't need a link to figure out my own issue from an app co-owner. Seems to me the issue would've been fixed and an apology would've followed. I guess since I grandfathered into this app from a Free Plan and my plan is still free, things don't work and nothing will alert me - AND the app developer will send a link so "I" can figure out why my form isn't working. I'm not willing to view the link and figure this out and hope it never happens again, there are too many Free contact form builder apps in the app store. I DO NOT recommend this app. Original Review Dated 02/18/2019: Been using this app for about a year now, switched themes with Shopify and didn't realize this app wasn't connected... The contact form my new theme was using from a simple "page" with contact added as a "theme". That form gave me major spam. Didn't realize my Zotabox app wasn't "live" until I sent myself a message from the contact form that was on my website! It was the same format as all the spam I was getting, made me realize something wasn't right. After going into the Shopify "page" I created with the contact "theme", I turned that off, saw the instructions from Zotabox how to correctly install this app and BAM! Now, I'm back to my regularly scheduled program. Truly a lesson learned. I highly recommend this app, it works, its easy and it keeps your stress level down (do not depend on the contact us option on the Shopify theme "page").

smart pattern making

2020-06-16

United States

We have used this app for more than a year already and we will stop using this app due to their pricing structure as they want us to pay them more money for the traffic we are paying to get so hard and not for the usage of the actual contact form which is crazy. None of the traffic we have received has used a single contact form and they want us to pay them more money aside from the regular subscription we are paying that is a ripoff. Store owners beware of this app. Their pricing structure is not based on usage even if no one used your contact form they will ask you for more money as they did with the emails they sent to us.

Such A Great App, Cant Wait To Explore All Of Its Features! I have only used it for a day but as far as i can tell its doing great.

I am using this app from today and it is gorgeous to me. The only problem is that I would like to be able to display automatically your form when someone clic on "contact us" on my own page (because I am not sure everybody will quickly see your box below) Best regards and congratulations

I love this app, used the free version as well as the paid! Works so well for what I need! Thank you so much!

I created a beautiful contact form with just the click of a button, very easy to use and an awesome way to bring in more traffic to your store.

I love this e-mail marketing app. It has a variety of tools. It helps with promo ideas and more. Thanks guys!

The app is really easy to use. I love it. I will be back to write a more extensive review once I use all the features.

App is pretty good, but is not "free". All of a sudden I started getting spam and it was because the app stopped working, because now after months of using it, they want me to pay. Don't bother if you're looking for a free solution to spam!

Just wow!! Very satisfied and happy. Please, help me integrate it to my MailChimp server as right now I can't do it.

We have been using this app for many tools for our website. Never had any problems with customizing or set-up; totally easy to follow instructions. Their tools make our store look very professional. Highly recommend anyone to get started with this app. Thanks

Awesoe App, is Like a PIece o Cake of Chocolate, Very Good App, Your Store Will be Have the Double of the Sells!!!

maravilhoso, super facil de usar, cumpre o que promete, recomendo............................................

I use this app for my online contact form, it's real helpful for my online business and I thanks for it.

Excellent! Very easy to navigate. No need for support cuz it's straight forward. Definitely highly recommended.

I use the free version it was Very easy to customize. My contact form is gonna work very well. Great job! very helpful.