Zoko ‑ WhatsApp Catalog & API
Multi-agent chat using a single business phone number & more
181 Ratings
Media
About this app
Grow your Business by doing Sales, Marketing and Customer Support on WhatsApp!
Zoko is a comprehensive customer sales, marketing and support platform for WhatsApp. Once you have an official WhatsApp API account, Zoko app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox
- ChatGPT: Automatically collect orders inside WhatsApp
- WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number
- COD Confirmation Flow & COD to Prepaid Flow to help you generate more revenue
- Broadcast and Dynamic Segments to take your products to the right customers
- Chatbots, Notifications, cart recovery all included
Categories
Key Benefits
- Marketing: Send Broadcasts: Just like email campaigns but 5x better! Send from your own number. Official WhatsApp API enabled
- Sales: Take Orders: Zoko integrates with your website and automagically pulls your entire catalog into WhatsApp. Convert customers on WhatApp
- Support: Unlimited Agents: Unlimited agents on the same WhatsApp number. Agent Handover, Agent Teams, Private notes, etc. for superb collaboration.
Pricing Plans
Premium
$4.99/month
- Cart Recovery on WhatsApp
- Order Notifications on WhatsApp
- WhatsApp Click to Chat Button
- WhatsApp marketing Opt-in
- Requires paid ZOKO account
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
Brands Using This App
Terra Luna India
Apparel & Accessories
Thesto
RAS Luxury Skincare
Leafine
Health & Beauty
Kaftanize
MINIMALIST
Apparel & Accessories
Recent Reviews
Reviews
2024-03-27
India
These tool helped as in the full potential of WhatsApp. Offering a different of templates, automation options, and customizable flows, it revolutionizes how businesses engage with customers on the platform. With Zoko, my tasks are streamlined, inquiries managed, and customer support seamless. Its intuitive interface and versatile capabilities empower businesses to create tailored experiences, from automated order confirmations to personalized promotions, driving engagement and satisfaction.
2024-02-27
Pakistan
I can confidently say that integrating Zoko into our Shopify store has been a game-changer. Zoko's WhatsApp API functionality has streamlined our communication with customers, making it easier than ever to provide quick and efficient support. The app's interface is easy to navigate, allowing us to manage conversations seamlessly. What truly sets Zoko apart, however, is its exceptional support team. Aaquib and Vijit have been great, and always available to assist with any questions. I highly recommend Zoko to any store looking to elevate its customer service experience.
2023-02-22
India
Their customer support is absolutely ahead of the game. The backend functionalities are modern, not cluttered, and very easy to use. Only the pricing is a little out of our budget, but that clause aside, it is a great company to work with. Was a pleasure, thanks team Zoko!
2022-03-10
India
The abandoned cart recoveries that we got out of this app was terrific ! We also found some useful workflows for some exception cases. Over all highly recommended !
2021-09-28
India
I've been using Zoko for some time now - very happy with customer support & onboarding was effortless! Its great UI, very intuitive, and a lot of useful features for a Shopify merchant. Customer service just got easier!
2021-08-31
India
Best WA Tool from Zoko. Liked the automation feature for Shopify. Helped our customer care team a lot.