Reviews for Zipchat AI Chatbot: GPT4 Agent

Thanks to this app, I was able to increase sales. It's a great tool that I highly recommend.

ZipChat is amazing! The app is easy to install and use. It takes a little bit time to train the the 'robot', but after that it answers accurate and fast. We ship worldwide and we are not able to answer questions around the clock to meet the time differences. With the app the amount of e-mails we receive has drastically decreased. Another big plus is the customer service! This app is an absolute MUST.

I tried about 4 AI assistants before discovering Zipchat, and they were all terrible! Zipchat however is beautifully built, well integrated and well trained on our content. It's easy to use out the box, knows your products and can speak to questions - anything it can't answer it forwards on to our help team. Couldn't be happier and their team is attentive, interested and helpful. HIGHLY RECOMMEND.

One of the first and best AI chatbots in Shopify that continues to improve day by day. My team spent about a month making edits and training the bot, and now it generates profit. In the past 2-3 weeks, we haven't even needed to monitor the chats, yet the bot still works and makes money! In Uzbekistan, there are 3 languages that customers use: Uzbek Latin, Uzbek Cyrillic, and Russian. I'm not sure how, but our bot is able to handle all of them. Anyway, it's better to invest $250 in this bot and stay current with new technologies, rather than paying a student $500-700 who might leave the job unexpectedly. I also had the pleasure of meeting the best CEO of CEOs, Michael. He is a good, supportive, and polite guy who works tirelessly to make his bot the best of the best. Keep up the great work!

Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!

This app is really good. You can edit the conversations and improve the app AI very quickly. Highly recommend

Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.

Excellent new service that is absolutely killing it. We love this chat and how easy it is to train it on new information. We have some feature requests but it's still new and they're actively improving the service. We fully intend on sticking around as long as it stays financially reasonable for us and the value trade remains.

We love this app. It answers more accurately, in most cases, than humans (as long as the info on your site is correct) and works 24/7. Previously, I was answering chats myself, and only during the limited window of 9-3pm. Customers who tried to reach me outside of that time had their messages forwarded. That’s one thing that would be nice in a future update. If a customer has an issue, rather than simply sharing our email and phone, the chatbot could possibly take a message and forward it to a queue or our email. However, I’ve been checking the logs of conversations and the bot has been providing VERY GOOD answers with NONE of the hallucinations of other chatbots. Other chatbots made up facts about our products that were sometimes humorously wrong. ZipChat even seems to have interpreted some images on our site? It might have inferred the information another way, but ZipChat often answers better than I do and I designed all of our products. If you are jaded from answering the same questions all the time, give ZipChat a shot. Now, please come up with a bot to answer my customer service emails!

I've tried other Ai Chatbots and I'm so happy with ZipChat! I love how ZipChat actually recommends products for customers with great accuracy. It goes beyond expectations with very specific responses and even in other languages. I've been blown away at how ZipChat can seamlessly follow any flow in the conversations with a very natural responses. It's cut down tremendously on my customer response work and the "Track My Order" feature is one that knocks out a huge chunk of customer issues. I can't wait to see what they add next.

Excellente application ! Pratique, les réponses sont parfaites et surtout ! la possibilité de modifier des réponses pour que l'IA apprenne est vraiment un + ! Je recommande les yeux fermés !

Very good value ! Works well if you train it well, add manual corrections of first 100 conversations and then it delivers very good value on 95% of cases !

ZipChat has made a huge difference in my business since I started using it last week, my customers have really been engaging with the chatbot to help them answers their questions! It definitely reduced the amount of support queries I'm manually answering. Great app, well priced.

We've been using Zipchat across our stores and it's been a great asset so far. Its capacity to offer 24/7 self-service support in any language has been a significant time-saver for us and has improved our CS efficiency. The app is straightforward to set up and tracks conversions from the chat. This feature has given us a better understanding of our customer interactions. One of the standout features for us is its self-learning capability. We were able to make minor corrections based on initial chats on our website, and the app adapted accordingly. This has helped keep our customer interactions relevant and effective. We recommend Zipchat to any e-commerce business aiming to enhance their user experience. It not only improves customer engagement but also reduces the number of tickets, making our operations more efficient. A very valuable tool for any business looking to improve their customer service!

Adding ZipChat to my Shopify store was a great move! It was straightforward to set up and it's simple to use. The chat is super handy for customers. They can find products faster or ask questions about the store and policies and give to your customers 24/7 live replies!. Excellent, I recommend it.

Best app to answer the customers 7d/7, answers quality is really good and it bring us more conversions without efforts!

I recently added ZipChat to my Shopify store and it has been an amazing addition! The app is easy to install and use, and has greatly improved customers experience. The live chat is very helpful for customers looking for a specific product or just having questions about my store in general. Overall, I highly recommend ZipChat to any Shopify store owner looking to improve their customer experience and boost sales!