Reviews for Zigpoll Customer Surveys

This app really made my day and its a life savior since its integrated with Shopify so you won't have to worry about this survey and responses related to whom? its features and options are super amazing and really fit my needs and business requirements.

This app compliments everything i was trying to accomplish with my store - overall very easy integration, fantastic functionality & unreal customer support. This is the definition of a 5 star app. Well done to the Zigpoll team for creating such a rewarding and valuable app.

I spent SO much time trying to get other apps to run an anonymous feedback survey on my store. With Zigpoll, I was able to get it up and running within 15 minutes! Cannot recommend this app and the support enough. Truly one of the best Shopify apps I've ever used.

Excellent support - blistering fast customer service who actually handles the small improvements suggested.

The app itself is great and brought really good results straight away so I was very excited to get the insights from my customers using Zigpoll. However, there are 2 concerns, which probably means I won't continue using it: 1. A response is each click from the customer so 3 basic questions (including asking if they have a moment to answer 2 questions) from one customer is 3 responses from my limit. I could see how I could really use the app in lots of ways but the way this works is too limiting, even as you upgrade the plan. It actually works against you using it! 2. Secondly, $100 is too much for a small business to pay to remove the logo. In all, I'm not sure I'll keep this now - a shame as it could really help my business, it just doesn't have the right pricing package.

App is easy to use great to find out your customers needs/wants customer service is above 5 stars Would highly recommend the app!

I decided this morning I wanted to send a survey to some recent workshop attendees and Zigpoll made it very easy to create my survey slides and send out a quick survey! Jason and the team at Zigpoll were very quick to respond to my questions as well (within minutes!) and I can't wait to use Zigpoll to continue to grow our business and gain valuable customer feedback. Highly recommend!

Excellent app! Smooth, quick, well designed, great functionality, and well thought out. Very quick support too. Thanks guys!

I had used another survey app before and was hesitant to go all in with another, but I did anyway. The experience with Zigpoll was wonderful. I had an immediate issue soon after I sent out the survey and they were so quick to respond and remedy the situation that I only heard from a few customers about it being available. Top notch work guys. Would definitely recommend.

Measure what visitors (customers and not) think, about basically anything you want! This is a very useful app, with plenty of control as to what is asked, how frequently, and how (email, site widget, etc). It has a sensible configuration process where you create and order the questions, which is highly customizable. Ask for yes/no, +/-, multiple choice, long and short answer, responses. It's good to gather info! Very good, responsive support (I had a Q or two that wasn't covered in their FAQ).

Zigpoll is a fantastic tool for anyone navigating eCommerce and their brand into the turmoils of the first few months. Getting to product-market fit can be exhausting, and customer surveys are a great way to eliminate a lot of the guesswork by getting real feedback from real people exploring what you've created. The interface is fantastic, with seamless integrations, and Jason has been of great help in getting us started.

Wonderful app with many features, but easy to use. Best of all, it comes with outstanding customer support from the beginning to end of any project. Highest recommendation: A++!!!

I use this app, and it's helped me understand my customers more. The tech support is really quick and friendly!

Customer support is responsive and helpful, and the product continues to improve and get better. Thanks!

I used this app to establish customer service surveys for my company. Being a person that struggles somewhat with super techy data, I asked for a lot of help and also a lot of questions. Jason Zigelbaum was absolutely fantastic!! He answered every question promptly and made it easy to understand and follow. If it was something he could do for me, he would tell me exactly what he needed and then would create exactly what I asked him for!! Best service I have received from any company in a long time!! Thank you, Jason! Thank you Zigpoll!

Très bonne application, avec beaucoup de paramètres. Peut être en traduite en multi-langue. Je recommande !

Awesome app and the customer service is impeccable. I use it for useful surveys for my e-commerce www.midnuances.com and it works seamlessly. I recommend it

I had some questions I needed help with and the founder jumped on a Zoom and helped me out and even made some custom changes to the app for me!

Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.

Haben verschiedene post-purchase Softwares benutzt und Zigpoll erfüllt alle Anforderungen! Vor allem das Targeting nach Ländern war uns sehr wichtig, da wir die Surveys in verschiedenen Sprachen implementieren wollten.

This app is amazing, they reached out as soon as I downloaded it and helped me through it. 100% Recommend this app.

Love it. The app was exactly what we needed for building customer surveys on our Shopify store. It's an extremely well thought out app with a regular flow of new useful features. Service was extremely responsive and helpful!

Great app and lots are offered for free. Plus really helpful support team members there to help. Thanks, Jason!

As a new website owner, I needed a quick, easy, and budget-friendly way to gather feedback from new email subscribers, and Zigpoll did the trick. I appreciated that I could customize the polls to ask the questions I needed answers to rather than having to use standard questions drawn up by someone else. Highly recommended!

I've found the interface very easy to use with seamless integrations to popular apps including Klaviyo.