Reviews for Zendrop ‑ Dropshipping & POD

Up until recently, Zendrop has been a good company. Once the Holiday season hit and we started to get more orders, Zendrop dropped the ball completely! Only a very few customers have received their orders. All the orders I have been helping to track have been lost in the wind. I can't seem to get a straight answer as to where their packages are. My advice is that if you have an item that is selling in your store, be sure to have some on hand already because it will not ship out in time or possibly not be received. As a business, you depend on the manufacturer to help on their part.

I had my TikTok store shut down for 180 days because of Zendrop taking so long to deliver all my customer's orders. I tried getting a hold of customer service for weeks. No one has replied back, or try to get back to me. I will definitely not recommend Zendrop

great

10 stars to the costumer service! Very kind and helpful

Kelley, a customer service representative was amazing, quick, and resolved my problem. Overall importing items is easy despite the little bug from the Chrome extension. The app itself is smooth and productive the best dropshipping app by far!

Zendrop is very professional and well set up. I am very impressed with the instant help provided by customer service!

Quick customer service regarding plan billing. Fast resolution. Very happy with the service!

just started using Zendrop Plus and so far i am very impressed. quick customer support communication and amazing lesson can’t wait to see what more they have in store!

Just getting started, no opinion yet

This is a simple step-by-step guide to help your business succeed and you have a great experience in learning how to make it happen with zendrop

Zendrop customer service is top-notch. Response time is timely not to mention staff are friendly.

The platform is amazing and has helped me get my store to the next level. The free plan is amazing and can get the job done for sure, but the pro plan is a game changer. Ive used other automated dropshipping apps and this one is the best for sure.

Zendrop is a very efficient app with fast customer service.

Great customer service and very easy to use

I use Zendrop for my Shopify store and they have been great with product supply and their support is amazing with providing me with any product support I need. I have always enjoyed dealing with Zendrop from the beginning and am have to have them as a partner in my business.

Jinky was very helpful and great information. Greatly appreciate the chat option on zendrop and how quick they are to respond.

Customer service is excellent... I was having an issue connecting my order from Shopify to Zendrop and Jo from Zendrop Customer Service chat guided me in the right path, in less than 3 min I had everything linked and running. Excellent support, makes all the difference!

Easy fulfillment and shipping service. Best drop shipping service company, their agents are knowledgeable about all their products.

Mariana was the person that help me. She was very patience with me while I was trying to make sure my store was connected. Thank you Mariana

I was initially hesitant to open my online store, struggling to find a reliable supplier with competitive prices and fast shipping. Fortunately, I discovered Zendrop, and after a conversation with their agent Molly, I gained valuable insights into their efficient processes. Now, with Zendrop as my supplier, I feel confident about my store's success, thanks to their reliability and numerous benefits.

The best customer service and have been using their app for my previous store. Easy to understand and not complicated. Reasonable price.

They are so helpful and make things super easy I got my first order and I had help the whole time!

loved it

Joanna Lou was a great help and is still help me when I ask her for help.

Awesome app, makes sourcing, fulfilment so much easier, can great customer support too!