Reviews for Yotpo Product Reviews & UGC

Support Rep Jeorge KV was excellent!

Agent Rhenant was really fast and organized when I needed help.

We have used Yotpo for many years, I recently noticed in google search console that some of our pages couldn't be indexed, due to a coding issue. After a bit of investigation we figured out the code did come from a Yotpo widget. After reaching out to Yotpo, John.G confirmed this was the case, recommended we upgraded to a newer Yotpo widget which would remove this issue. He even did this on our behalf. Thanks for your help John.G on fixing this issue.

I would definitely recommend this product , primarily becasuse of the support offered. Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up. Top quality service, thanks Daniel!

Te ayudan muchísimo si tienes algún problema, solucionan rápidamente y te van guíando, la interfaz es muy cómoda, lo recomiendo mucho.

Rhenant is amazing! Very helpful and patient. Quickly resolved my issue and I highly recommend!

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they helping me navigate how to make manual review requests for a new product to specific customers who purchased. I am glad to get this level of quick and thorough support. Thanks Yopo. Update: Joian Z helped me through with more updates - quick and effective

Today Joian Z was an absolutely star by helping me to publish the reviews with photos. Everytime I reach Yotpo for help I am amazed how quick they solve the problem.

Amazing support from Rhenant & John G., and Angelo; I used the app on all my stores, and the support team was very helpful and managed to get everything sorted with ease. Will always use them! 5 STAR

Arven was super helpful and resourceful!! He helped me import my reviews successfully in no time!! Highly recommend him!!

We had a feature installed by John G., a growth support engineer from Yotpo's team. Despite their no-reply email system that impedes on the exchange of information, John was able to pick up our enquiry across multiple tickets and solve our issue.

Ruzsel J is outstanding technician & customer support ! My issue was in SEO of my theme and he went above and beyond to fix it ! Such a great communication also i feel very supportive and understood, i wish everywhere was customer support like that! Thank you so so much for your help !

easy and great customer service. I had a problem with my reviews not displaying and they fixed them quick. Thank you Daniel P and Rhenant who were very helpful.

I used chat system to solve my problem. Mr. Ruzsel J helpled me immediately, and I could solve all problems we had. Thank you so much:)

Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.

Great service! I needed assistance with the install and John G. was all over it. He had it up and running within the hour!

UPDATE: I have received personal 1 on 1 support from Estee with their Tier 2 support team who has looked into my issues and helped bring to a resolution. I apprecaite her thoroughness and responsiveness to help remedy this situation. Extremely glitchy. Reviews appear on some pages and not on other pages when the exact same config is applied to each template (reviews widget). Other widgets like the SEO Page do not function correctly (mixed formats for dates, pulls in rejected reviews, preferences like avatar toggle do not carry over from other widgets and dont save, and support tells me "it's beta only" but nowhere does it say many of these (non-working)features are in Beta. I paid for the full priced plan so I can get the 24/7 support, but that is non existent! If all of my issues arent resolved soon, I will uninstall and cancel this mess.

Everything works great, Ruzsel was very helpful with the setup during the call.

I was using the plugin and I had trouble with it, with the help of a technician named Ruzsel John N, my problem was solved very quickly and I was told the reason for the problem, I highly recommend this plugin.

Rhenant was awesome with customer service when I needed it!!! Thank you for a great Ap, and Great customer Service.

Arven helped to install product ratings as per a specific request I made. An absolutely brilliant support system.

I would recommend this app because the customer service representative that I was in contact with was very professional and helpful. He was able to assist me with my issue very quickly.

Very good app. Used it for more than an year but switched to new app as I need more features. After uninstalling app, yotpo still shows on every product page. I want to remove it

John G was absolutely amazing. Talked me through the issue and knocked it out of the park. I wish all tech support was as good as Yotpo.