Reviews for Yotpo Product Reviews & UGC

Excellent customer support from Eunice. I wasn't sure how to place and view the logo and the response was fast!

I wish there was more customization ability for some things (like coupons) but when the app is working, is works great. Customer service is really good as well. I had a problem with coupons and incentive emails and the customer service rep helped me solve it relatively quickly.

Decent software. Can get expensive as you grow so take note if you work in a low GP segment with high order volumes.

Ed was so helpful with the setup of this app as we had some issues, quick answers, great support, give this man his cookie! Thank you!

James C. was helpful in answering my questions through the chat. I am new to Yotpo and he liked helpful articles for me to learn more. I wish Yotpo had experts available via phone to assist in in-person tutorials.

Gimbert has provided helpful support all the way and figure the problem out has been a good experience using this app

great app, which is easy to use. their service has also been great and really responsive when ive needed help. very happy. Ed really helped me out and installed the reviews code to my product page

Junalou Support Agent the best of all, he helped me in everything I needed, I had many doubts and he was always kind, I look for a way to help me and I was able to solve all my doubts

Support was Amazing! i went to contact them that I couldn't add reviews and they did it all for me, such an amazing service!

We have continued to find ways in which we are able to communicate and listen to our customers, always striving to develop and perfect our product offering. Interacting with Yotpo has been a pleasure, and the customer service is fantastic. Ed helped us to further understand the email customization and policy settings. We are excited to be implementing on our site soon!

I love this app - it works really well for our store. We use it often to keep track of reviews on our products.

Yotpo was easy to install, manage, and use! James was especially helpful in ensuring the code was edited correctly to display the reviews where we needed them on the page.

Pretty Pokets

2021-06-28

United States

Customer service was amazing. Rilu, thanks for installing the code, doing all the required, and helping us with the smooth transition! You guys are amazing!

Great customer service, specially to Ed, He help me resolve the issues I have. He do a great job and fast!!!

Ronel helped me a lot, he solved my issues and also suggested to do more things about my store, I highly recommend him, Thank you!

App is tricky but the staff is very helpful. I was very pleased with how Eunice fixed up my installation quickly

I have a problem with my reviews which desappear when I have changed my theme. The yopto team from the chat was reactive and find a solution with me very quickly. I appreaciate their kindless and professionalism. Many thanks

Great experience , fast and accurate customer service. Extremely helpful, very accurate on the request made. Thanks!

Junalou at Yotpo was very helpful via the live chat. I'm not a techie person, and needed some help activating some review widgets. In no time she helped me get it done. Thank you very much!

Junalou was super helpful and patient with all the problems I had. I had some problems with uploading reviews onto my site and she really took the time to make sure everything went through and smoothly!

Ronel was so helpful! Literally one of the best customer service experiences I've ever had. Shot out an e-mail and within the hour had a response with a resolution!

Yopto Eunice was amazing - thank you for all of your assitance, solved my problem quickly and easily

Anne was great, incredibly helpful and quick. Really appreciate the help! I definitely recommend Yotpo as an app for any store.

First the crew that supports this app is really helpful. I was having issues installing the app and one of the representatives actually installed it for me and I love that. Looking forward

Honestly, best customer service on an app i've ever had! Orly replies on chat straight away every time and is very helpful! Highly recommend