Reviews for Yotpo Email Marketing & SMS

John D in customer service was very kind fast and helpful in helping me accomplish what I was trying to do.

J'ai été en contact avec "John D" et honnetement, il m'a beaucoup aidé dans les manipulation à faire. Merci à lui :)

PL helped me by swiftly responding to my requesting and guiding me through the process of verifying my TFN number I am very thankful for their help.

Yotpo is amazing to use. I am a complete newbie to this and got a lot of help from the customer support agents. Princess, Marnie, and Rock were patient and super helpful with my queries, and even will go to the back end to help fix some issues I had. For the people Yotpo gets 5 stars.

Hi John was very good and helped me with my account and abandoned flow issues.

Comme d'hab, cette app est un must have pour récupérer des paniers abandonnés ! Le service client est top aussi ! Merci à Marnie pour son assistance :)

Melvin is helpful in explaining what I need to do next

Not able to send sms campaign to 128 customer. it has been an hour and 0 sms were sent. I was running a midnight sale but it went to waste

Thanks Melvin for your help, very kind.

John D was fast and great! Rock too !

Just got started, pretty straight forward, PL has been of great help

Melvin F was awesome! Super helpful. I really love using this app and also inviting my clients to use the app as well.

great service from PL! amazing

Acktus

2024-09-18

United States

Melvin was really helpful. He is doing an amazing job and he helped me so fast it's unimaginable. He didn't ask me to say any of this. Anyways make sure to ask for Melvin no matter who ever you are directly. MELVIN BEST!!!!

“Estamos extremamente satisfeitos com o suporte oferecido pela Yotpo Email Marketing & SMS. Desde o primeiro contato, a equipe se mostrou muito eficiente e pronta para ajudar em todas as nossas dúvidas e necessidades. problemas técnicos, o atendimento foi ágil e solucionou tudo rapidamente. O conhecimento da equipe, combinado com a simpatia no atendimento, fez toda a diferença em nossa experiência. "

Fort Worth Streets Boutique

2024-09-18

United States

I have been so frustrated with the new regulations concerning email domains etc.... today I received the absolute BEST assistance from agent Marnie. She was so patient and helpful! I'm not joking when I say she helped me tremendously get my email set up and working. I am so appreciative that she was willing to go the extra mile with me.

Marnie E was very easy to deal with she helped and guided me well during the verification process, customer service is nice and smooth

Georgia Glow

2024-09-17

United States

Jay was extremely helpful and impeccable customer service! Thank you Jay!!

Level Logos

2024-09-17

United States

Had a quick issue and Rock N helped me solve it.

Support agent PL is very reactive

G O A T

2024-09-17

India

rock u rock!

Kinoro

2024-09-17

United States

John D provided great help. Thanks

Zippi

2024-09-17

United States

Customer service agent "PL" was a huge help in getting Yotpo activated.

Easily the best customer service chat I’ve ever encountered. PL was great help with all my questions and the app itself is very organized and professional.

Marmie E from support was amazing! They helped resolve my SMS/ Email marketing issue quickly. 5 stars x2 type of service! I'm very thankful!