Reviews for Xero

Easy to set up. No major issues, however could be more user friendly, find it difficult to navigate.

stainless integration and easy to use. Set up was a breeze, I made sales they go into zero what more could I want?

Great little app, We make sales, they appear in xero, what more do you need :-)

The app works fine. The monthly fee came as a surprise as other integrations are free on Xero. Didn't know about this when we signed up to Xero.

Makes my life so easy with this app. Setup take a couple of minutes then all you need to do is sit back and the app does the rest. Thank you

Very helpful and streamlines the accounting process.

Unfortunately learned the hard way app doesnt tell you its not generating invoices (didnt realise i was on a plan that maxed out at 20 per month). Doesnt make third party (paypal / afterpay) payments easy to reconcile. Also doesnt cope with paypal refunds. Dont think this should cost Aus users, its a standard offering by quickbooks. Will look to move away from Xero shopify integration as i think others exist.

Shopify Integration by Xero so far, so good! No issues and easy setup.

So happy to use this integration. It's making the book keeping for my business so much easier to do and quicker.

Xero integration is awesome and has helped streamline our business processes. good support if you have any issues.

Works great for what we need and saves double entry.

This App makes reconciling ecommerce transactions easier! Saves me time and brain power. Would recommend.

I couldn’t do business without this app. It works seamlessly with shopify/xero and handles all the scenarios with overseas sale gst etc.

Irfan was a fantastic help. Efficient, clear in communicating, and picked up on the issue I was trying to explain, straight away. Swift resolution and very responsive. Thank you so much Irfan!

I have uninstalled the app, and still getting charged. There is no customer service, this is absolutely insane. STOP CHARGING ME, I have cancelled subscription few weeks ago!!!!!!!

We thought trial is missing the full functionality but the subscriptions was no good either. Found that it doesn't push all different payment gateway info into Xero. Didn't use the trial and payed for the app only finding that the it wont be any good for us. They don't even refund you if you can't use the subscription. Would recommend to use other app rather then wasting time dealing with Xero customer service which is non existent when comes to Shopify.

Terrible, no customer service and integration is non-existent. It pulls over lump sum amounts, creating random customers, no invoice item breakdown...very frustrating. Shopify just refers you to Xero, who offers no support.

Whilst I love Xero for my accounts, how it integrates with Shopify leaves much to be desired. If you use multiple currencies and have PayPal set up as one of your payment gateways, I would be cautious about using the Shopify Integration App for Xero. In simple terms, it doesn't work. It creates so much more work. And has left me having to deal with far-reaching issues. Xero customer service is okay, they try to help, but their suggestions make using the integration app a waste of time and money. I have been using the integration app for a year, and the initial setup was a minefield. Just, when I'd got my accounts in order, the multiple currencies issue, raised its ugly head. Before using the Xero integration, I was using Carry the One, I'm wishing now I could switch back, but first I need to get my accounts in order before my end-of-year audit. Disappointed this app had so much promise :( ------- Thank you for your response. I have been talking to support, but this was different from their response to my enquiry. It would be good to have a help page for this situation, as I know I won't be the only one struggling to reconcile multi-currency PayPal feeds. Additionally, I think it prudent to include in your app description want it can and more importantly want it can't do. It would save people a lot of time.

Still charged me for almost a year after using. Absolute scam. App does not work. As you will see xero thinks they can apply there normal no contact, no one available customer service model into a shopify environment. Xero is not an ecommerce friendly company

This app is basic, it transfers high level sales data from Shopify to Xero... Thats it. Would really benefit from creating invoices with products and quantities on so that the sale can be tracked via the Xero Inventory feature.

Not adding the items or the customer data, also the invoices is recorded with the payment getaway deduction that the business not the customer pays for I did not make use of it and have to search for another app

No support at all. Very poor. Can't contact support from the app, they don't reply. Been trying for days and no replies. Very poor app!

I am being charged for this app consistently even though I deleted/cancelled the service straight away as it is effectively useless

Do not install this app, this app doesn't work, there are huge gaps. Worst of all, deleting the app doesn't stop the charges, and it is impossible to stop them. Logging into your Xero account doesn't even give you any options to stop the subscription and therefore the billing. And when you contact support... you get none. A seriously bad look for Xero. C'mon Shopify... it isn't a good look for you either! There are enough reviews saying the same thing here surely for action either by Xero or Shopify!

Terrible app - do not use. Will continue to charge long after you have deleted the app from shopify and xero. I can not find a way to stop the payments :(