Reviews for Wiser ‑Product Recommendations
OnsiteAudio
2022-12-13
Japan
Powerful app and powerful support. I got very attentive onboarding support. I don't know how strong the AI recommendation is yet since it hasn't opened yet, but I have high hopes for it.
Judith Williams Cosmetics
2022-12-06
Austria
We are currently finalizing the implementation of this app and the customer service has been really supportive and always willing to listen to any concern or particular wish, and trying to do every extra steps possible to meet our wishes! Overall the service is really good, following us personally throughout the whole process. The app and AI algorithms are powerful, while also allowing an understandable overview of all widgets, differently from other apps where you are quickly lost among all features.
Ooh La La Skin Care
2022-12-02
United States
The customer service with this app is extraordinary! Many apps today don't allow you to connect with them but Wiser is not like other companies. You can actually rely on their customer service. They are courteous, knowledgeable and friendly.
Famous Ape Coffee
2022-12-01
Australia
Hasti and the team are superstars !! They spent hours working out a way for my pop ups to work how I wanted them too. Increasing my conversions. best customer service !!
TEMPLE JEWEL
2022-11-28
Spain
Excelente aplicacion, cumple con lo que promete en la descripcion, muy facil de usar e intuitiva. Las personas de soporte estan super dispuestas a ayudarte en todo momento y son rapidos en contestar, estoy muy contenta con la aplicacion y la recomiendo mucho.
Giordana Cycling
2022-11-28
United States
so far, everything is going excellent. tech/customer service to terrific. the app is performing very well, just need a little more time with the analytics, but I think this is a winner
peaceofhome.se
2022-11-21
Sweden
Good app, great and fast support! I used another app with the same functions as Wiser but way more expensive. I like that it's a fixed fee with Wiser no matter how many sessions there are per month!
Charlotte Puxley Flowers
2022-11-18
Singapore
Great customer feedback by Hasti! She was quick to offer her help and super clear with her instructions!
GROOVE STORE
2022-11-17
Italy
This widget was what I was looking for. Simple, clean and minimal style. Support was very quick to fix some issues and give me very helpful advice. Recommended Thank you
2022-11-15
United States
Great app and a supportive team. They've gone above and beyond to make sure our theme worked with Wiser.
Dolcessa Swimwear
2022-11-14
United States
Just downloaded the app, so far seems like a good investment, lots of features with good potential to add revenue to our sales. Amit was very informative! Thank you!
Martin and Mabel
2022-11-13
Australia
Wiser has amazing customer support. The app is very easy to to set up and is completely customisable.
dede-ec
2022-10-20
Japan
手順通りに設定しても閲覧履歴等が表示されなかったため、アプリ内のチャットからサポートに連絡したところ、対応がとても早く、数分で問題を解消いただけました。 また、その他にも細かい調整まで行っていただきました。 英語のアプリですが、サポートの方の対応が良いので自分で必要以上に検証せずとも、スピーディに設定できると感じます。 When I contacted support via the in-app chat, the response was very quick and the problem was resolved in a few minutes. They also made other minor adjustments. Although the application is in English, I found the support staff to be very responsive, so I was able to set it up quickly without having to verify more than necessary myself.
The Leprosy Mission Shop
2022-10-14
Australia
Really sophisticated and great app I use in order to increase sales and conversions. Will certainly use this in the coming months and years. And had a great and prompt customer service helping and troubleshooting my issues, one of the best app we ever used :)
Bailey/44
2022-09-28
United States
Wiser's dashboard is clear and user-friendly and I like the analytics by widget type to see what's been most effective. I have familiarity with the Enterprise level too and recommend it to customize all of the look & feel, function, and placement of the widgets. The tech support team has been very responsive and helpful.
Golftini
2022-09-26
United States
An engaging application that has helped raise our AOV and build a better journey. Worth every dollar.
PETLIBRO
2022-09-21
United States
a helpful product recommendation application for improving upsells and cross sells and with excellent support team!
testfaostore
2022-09-14
United States
Nothing but great things to say about the Wiser app and team. Amit, Karishma and all of the development team are responsive and they handle urgent issues and new requests expediently. The functionality and interface of the Wiser app is outstanding and we have barely scratched the surface of what it can do. Great partner for any Shopify store!
EasyPC
2022-09-10
Philippines
The app and support team are really good. They can help you add your custom design that matches your website's theme based on what you've requested.
2022-08-05
France
Application qui fonctionne parfaitement, leur support ont pu nous aider à mettre en forme comme nous le souhaitons les différents blocs recommandation.
TheAnimeSupply
2022-07-20
United States
I can't thank enough Amit who tried to help me resolve all types of issues. His help went beyond setting up the app's widget at the right location; he actually fixed errors present in my Theme. Great service. Really appreciate it.
master-piece Online Store
2022-07-14
Japan
Good performance, good support! If you do not know something, you should ask the support team. It is good.
SmokeyQ
2022-07-06
Australia
Found it difficult to get going but had great support from Hasti and Krishma who helped guide me and get everything setup and working.
E3D Staging
2022-06-29
United Kingdom
Hasti provided excellent support for me this morning! She was very helpful, patient and clearly knows a lot about the Wiser product. 5* customer support!
DC Stewart Labs Store
2022-06-29
United States
At the suggestion of a well respected graphic designer, I loaded the Wiser app to my Shopify store website. I subscribed to Wiser for the additional features for my webpages. During my preliminary process of learning the app, I reached out to the Wiser support team. I had several questions, regarding the Wiser dashboard. So, I contacted their support via live chat. I have to say their technical support engineer Hasti responded almost immediately. She walked me each process step by step. My chat what Hasti helped me understand how to navigate the Wiser subscribed functions. Hasti went above and beyond to ensure all my needs were addressed. I would highly recommend Wiser based on the app benefits. And their excellent support team mainly Hasti.