Reviews for Wiser ‑Product Recommendations

Reduced a lot of my overheads and they manage upselling cross selling all products recommendation techniques to improve conversion value and increase number of orders and order value. Thanks

Great stuff and for me the algorythm shows for example the correct product recommendations. The teams helps immediately and proactively for the setup.

That's great. Great app and help us a lot

I was assisted by Ankut and I have to say that it helped me in so many things by making the widgets just the way I wanted. I recommend to everyone this app that allows you to upsell and cross sell of any kind

truly excellent and fast customer service, the app is rather amazing as well.

GameOn.games

2023-10-03

United Kingdom

The app is ok, not very well laid out and quite confusing to use but it's manageable. The real issue is the pricing. In September our store had over 300 sales the Wiser app charged us their top tier of $69 even though the Wiser app only referred 16 of those 300 sales (it's worth noting these were upsells to existing orders). I don't believe it is made very clear that the charging is based on your store's total orders even if the Wiser app helps you make zero additional sales. They take a flat fee from your stores earnings even if they add zero value. I asked support for a refund 3 times by explaining the above. I have not yet had a refund. They suggested they would help setup the app further to use more of the widgets and if I wasn't happy I could then have a refund. The logic here is already broken. I'm very happy to pay for the sales their app produces and even a base fee as well but not share revenue that they have not played any part in. Think carefully about how scaleable an option this will be for your store.

I've recently installed this app, and the team was super available to explain me how it works and to help me set it up. I've tried other apps and this one is the most flexible one; and actually the only one that can do exactly what I was looking for. I do recommend Wiser.

I tried to use Shopifys own product 'Search and Discovery'. I couldn't get on with it at all and searched for a replacement. This worked straight out of the box. A Simple toggle switch and I had the Recommended pictures and 'click' now button working directly below my product page using AI to automate the photos. Only used for a few days, so still experimenting, but all looks really good so far. Clearly they are also working really hard on customer service, with the offer to install widget for you, give phone advice and to guide you through all procedures. Can't ask for anything more.

so far its looking really good specially for show casing

Gutter Pro Vac

2023-09-25

United States

Highly recommended app and support team! We run a small store and have been working on a redesign and needed a good app that could handle cross-sells, up-sells both on the item detail pages as well as in cart and post sale. Wiser does it all. We wanted to have the AI functionality in addition to being able to manually control option suggestions on products. The Wiser team was a great help in getting everything set up, working with our developer and with me to set everything up and do a bulk upload for all options on all products.

Wiser is an indispensable tool for any Shopify store. The inclusion of product recommendations on each page significantly contributes to the upsell factor, which in turn translates to increased sales. We would like to express our gratitude to Ankit for providing exceptional customer service. Their assistance in the installation of this tool was beyond our expectations, and we are truly appreciative of their efforts.

Not only so happy with the app- we were able to set the settings to match our aesthetic, but I reached out to the company and was able to get them to custom code an element we needed. 5 stars, couldn't be happier!!

Ripple Yoga Wear

2023-09-13

Israel

Love this app the help and communication is great! respond super fast

I just tried using wiser. the team from wiser was very helpful in setting up the apps. Hopefully it can help increase sales

Adding Wiser to our store had an immediate effect on our performance. Their widgets work perfectly and we're seeing great results in the last few months since we started working with them. The level of customisation allows us to make all the changes we need and if there's something extra that we require, customer support is always available and quick to help us. Great app, absolutely recommend it if you want to see your conversion rate go up!

I've been on for over 5 years on the Shopify and I don't have the dilemma that this is the worst app with the worst support. You have a structure that they give you and don't try anything except that. I had a lot of unusual white space between images and fonts and some words weren't visible at all (for example add to cart I saw like add to c without other letters). Support of all of the other apps usually helps you in a few hours. These guys delayed me 4 days for these simple things. I waited 4 days and didn't get a solution, even though they told me that would be fixed.

An excellent, great value product recommendations app. Outstanding support with very fast turnaround to customise the widgets as required.

Just wanted to write this review to tell if that this App is not only worthless but you end paying very steep charges. Don’t lose you money on this App, we did that for an year. They kept saying that the charges for commission towards sale induced through recommendations. We snapped a month ago and we found zero difference to sales. Stay away

Wiser App is an absolute game-changer for Shopify users looking to boost sales effortlessly. The range of widgets they offer is unparalleled, and the standout feature is their exceptional customer care. Ankit, from their support team, deserves special mention for his unwavering assistance. I bombarded him with questions about widget integration and placement, and he patiently guided me through each step. What's impressive is their personalized approach – they consider your website's theme and purpose before suggesting widget placements. The result? My website not only performs better but also looks stunning. For any Shopify user aiming to enhance sales, Wiser App is a must-have that delivers on its promises. Kudos to the team, and hats off to Ankit!

Their support team are so efficient and friendly, they helped set up everything and the widgets they provided are clean and easy to use. highly recommended !!

Very nice app. Look clean and proffesional. The support is also great! Ankit from support helped me a lot!

Feel good about their support. The technician can swiftly spot any issue and has it solved. Vishal did very well in answering my questions. Thanks for your help.

Amazing app and very helpful customer service! I had a question and it was answered in just a few minutes! This app is by far the most customizable app I have seen for related products!

Great support! The team help me for my Shopify because there is some problem on it. The application Wiser work well. Thanks

The app works well. We had an issue with ATC upon downloading however support centre helped us solve the issue almost immediately. UI looks simple and user friendly, however would be keen to add customs CSS to it in the near future.