Reviews for Wholesale Lock Manager: B2B

Initially, I believed my experience was unique, but after testing the product and reviewing other feedback, I am not surprised by the overwhelmingly positive responses. I was tasked with finding a solution to implement B2B functionality, specifically allowing selective product visibility based on customer login status. At first, I was discouraged upon learning that we might need to invest in the expensive Shopify Plus plan—an option that would make sense if business demand grew but felt overwhelming given the uncertainty of future sales. Knowing that Shopify offers a wide range of apps to enhance functionality, I came across Wholesale Lock Manager. After installing it—my first-ever Shopify app—I was impressed by how easy it was to set up. It worked seamlessly, allowing me to control access by collection, product, tag, and more. Initially, I was skeptical, expecting a catch, but it delivered exactly what I needed. I did encounter some challenges in configuring the rules—not due to complexity, but because I didn’t fully understand how inclusive and exclusive rules were applied when customers logged in. Fortunately, Mehak from the support team provided outstanding assistance. After reaching out, I not only received prompt responses but also personalized Loom videos explaining my setup and guiding me through the necessary adjustments. The support was thorough and continued beyond my initial inquiry, leaving me with multiple reference videos tailored to my actual site. If you are considering Wholesale Lock Manager or any of their other apps, I have no doubt you will receive exceptional and timely support from their team—especially Mehak.

A good solution to simply lock some parts of your shop regarding different customers profiles. Tech team always available and effective if you consider the time shift regarding your own area.

Support is highly recommended. They helped us achieve what we needed and went above and beyond to ensure the functionality of their app is realized accordingly.

I had an issue with the lock app and reached out to their support team. They initially estimated it might take 24 hours to resolve, but they managed to fix it in just 12 hours! The team even got on a Teams call with me to better understand the problem. Their dedication and timely resolution were impressive. Highly recommend this app for its excellent customer service and efficiency! Thank you Daniel

Chat support with Shanna when a cache issue broke how the lock worked was the most productive chat support I've ever had. They logged in, found the issue, gave me a solution, offered support for updating our current theme as well. Great customer service.

Abdullah is always very helpful and the app works really well. Definitely recommend!

Mehak and their team are absolutely amazing! Their top-notch customer service exceeded my expectations. Integrating wholesale into my existing site brought unexpected challenges, but every time an issue arose, their team responded quickly and efficiently. For example, on the day of my launch, I ran into some technical issues, and after reaching out to them, they had everything fixed within just a few hours. Their responsiveness and dedication truly set them apart. I couldn’t be happier with their service, and I highly recommend this company to anyone looking for a reliable and supportive team!

Super application ! Elle nous a permis de masquer certains produits aux clients B2C. l'integration est très rapide et Mehak est très réactive. L'application dans l'ensemble est très intuitive et il nous a été facile de masquer des produits ou des catégories entières du menu, des catégories et de la barre de recherche.

Amazing. I highly recommend this company and their b2b solutions. The team went over & above to customize the application to work on my b2b website - exactly how i wanted it. 5 Starts for them for their efforts and customer service.

We had been accidently operating our B2B store with out realizing our clients could see other clients products and pricing, due to our locks not being correctly applied. Obviously this is not good. I contacted them and was able to get a resolution in an appropriate time frame. Great customer support.

Shanna was a great help with getting my locks to work correctly!

Assistenza rapida ed efficiente

This app works easily and thoroughly, helping me control which items are seen by the appropriate customers. Affordable and powerful

Headache! I kept having issues with my add to cart buttons disappearing. All the information I found was that it had to be something with the theme. I would install and publish a different theme and my buttons would come back. So I had to completely delete the theme, reinstall it along with all of my customizations. Sadly, but gratefully after the second time of this happening, I figured out it was this darn app making these things happen. I could kick myself for not realizing it the first time. JUST DONT DO IT! Save yourself a headache and frustration.

We love the app and the team was very helpful setting it up with us!

Customer service is awesome. Still learning the ropes.

Best customer service!!

Great customer service! they've helped when I was stuck trying to lock things in my store. Give them a shot!

Top customer support I had some trouble translating the password page into different languages. I contacted the support, and they installed translations for me within a day. Thank you!

I am a beginner using Shopify, and therefore Wholesale Lock Manager, so sometimes I stuck, but they were very helpfull, and never giving up on me! :) Thank you Mehak for the help!

I am a new customer to shopify and their applications and I couldn't be any happier with the service and quick turn around I have received from the Wholesale Lock Manager app. They quickly helped me resolve the minor complications that I came across when installing, their customer service is top notch! I was also able to accomplish exactly what I needed in my store with this app for a reasonable price!

The app has always worked well for us (going on 5 or 6 years now, I believe). However, recently I found that this team is even better than I thought (always a nice surprise)! We wanted to switch to the new user accounts in Shopify, but it was creating some undersirable results related to user logins. The team was able to customize the login experience to suit our application, and they did it very quickly too. Now we are using the new user accounts on Shopify AND the Lock Manager is working even better than it was in the past. I'd 100% use this team and app on any other Shopify site that I needed tag-based access or denial for. Thanks Wholesale Lock Manager team! :) ~Russ @ ACUiTY

Be wary, once you uninstall the code will remain in your template. Absolute bollocks, after uninstalling it we had plety of bugs from this app as it was blocking our variant selections and so forth, although we uninstalled it normally. Had to get a developper on the issue. If you plan on using it short term or with items with plenty of variants I would avoid at all costs!

Xulon Flooring

2024-07-11

United States

Parth was very helpful, We like the app, it works great and we are very happy with it.

We've been using the Wholesale Lock Manager: B2B app for a while now, and it's incredibly effective for managing our diverse customer base. It allows us to hide and lock specific products based on user profiles, which is perfect for our B2B needs. The customer support is outstanding, especially Daniel, who always provides top-notch assistance and goes the extra mile to help us out.