Busy and Baked
2024-12-13
Customer Service is top notch! Pete made me feel like I was VIP with concierge service. He answered all of my questions and was able to trouble some customizations on my site to get me up and running with a nice looking interface! My only wish is that the images selected would show up at checkout but Pete explained that its a Shopify issue-so no worries there, but if in the future there is a work around that would AMAZING! Excited to launch this and hopefully get some sales!
Live Action
2024-12-13
Ethan was very helpful.
7OH+
2024-12-13
So after checking out several gift card apps, we narrowed the list down to two, so for one month our customers could access both Gift Card pro and Vifys Gift card app via diffferent buttons on the site. Both apps had cosmetic issues that we needed help with styling via CSS and impeded the use of creating gift cards, or other display issues on Mobile. The Vify team was the most responsive when it comes to support. Even though GCP had a stylish interface, our customers want quality features "that work". Vify does that for us and more. Looking forward to seeing if they can help us with some of the additional nuances our customers look for.
SERGEDESTEL
2024-12-12
Easy-to-use application. Thank you to customer service for being so responsive and helpful with application advice.
Flashback Records
2024-12-12
Liam and Jack were very helpful in organising a bulk gift card drop, which is a great feature of this app, allowing you to upload a csv file of the cards you wish to issue.
Wolf Lane Distillery
2024-12-10
Jack was incredibly helpful, his response time was very impressive. He was able to quickly and professionally solve the issue at hand while also explaining the processes in a comprehensible manner. Thank you again to Jack and the ViFy Team.
Kraxlboard®
2024-12-10
Customer service is fast and efficient! thanx
StatementGhosts
2024-12-09
I love how helpful the Vify team is, especially Pete, who helped greatly today after I was so stuck at a point. He not only helped with the issue, but also provided additional information and widened my perspective. I love Vify and strongly recommend it!
NELA GEMS
2024-12-09
Great support, one top to solve the issues.
Horse and Hound Gallery
2024-12-06
Very helpful. Responded to all my difficult questions. Would highly recommend their services. Pete is a gifted source!
2024-12-05
The set-up was soooo easy! I had a quick question on layout and the team was able to help fix it in a matter of minutes! Would absolutely recommed (:
Walbridge
2024-12-02
This app is great and the customer support from Ethan was fantastic! So helpful in answering all of our questions to set up and get going. Bravo on a great team!
The Strap Tailor
2024-11-29
Great app, lovely presentation on the site and a lot more customisable than the shopify default. Great support too, super fast and efficient. Thanks to Tracy
The Peanutshell
2024-11-29
I had some issues and I did not understand some Shopify limits. Vify has fabulous customer support- always responds right away and helps me out. It's a great team and a big plus, a team with a sense of humor. Love this app!
Fly Creek Cider Mill Online Store
2024-11-25
Jack was attentive and helped me add the right CSS code to adjust the background color of the check gift balance page! Great customer service, very functional app.
Brew Some Adventure Coffee & Tea
2024-11-24
I was having trouble just getting the app set up with my store. Pete was great and got me all set up and was very helpful.
siaba++o
2024-11-23
Muy atentos en atención al cliente. Por favor revisar configuración de correos para el comprador no vea el código y para que el usuario pueda ver la fecha de vencimiento.
Labels By The Bay
2024-11-19
We had tried numerous gift card apps before trying Vify. The app does everything we needed, was easy to setup and support is very quick and efficient. Love Vify!!
Dot Seven Ranch
2024-11-17
This app has been exactly what I was looking for. It was a rocky start because my theme was causing problems but the team (Jack + Pete) were amazing and wen't as far as fixing the code on my theme to enable this app to work... and they did it really fast! I was under a strict deadline and they got it working perfectly! Customer for life here :)
Intracorp Online Swag Store
2024-11-14
This app has worked great for us for a quirky use case. We hand out corporate gift cards to our employees as they earn company "dollars" towards merchandise and apparel. Vify gives us the ability to keep track of used and unused amounts of these company dollars as we reload their gift cards 2x a year. This time we had a few issues due to some changes in how we wanted to do things the the Vify Customer support was awesome. Ethan was there for me every step of the way to make sure it was working exactly how I needed it to. Thanks Ehtan!
LEONARDO Onlineshop
2024-11-06
Soweit sehr zufrieden. Sehr schneller Support. Wir mussten ein paar Dinge erst anpassen, um die App richtig zu integrieren. An sich haben wir jetzt aber sehr viel mehr Optionen als was Shopify selber anbietet.
We Are Hairy People
2024-10-18
Pete has been an amazing help, great app, great people above and beyond
Mohave Custom Creations
2024-10-11
This app was slightly confusing to get started. however their tech support was amazing and patient with me and beyond helpful.
LUCID
2024-09-27
Great app and very repsonsive support team.
RVD Novel-Tees
2024-09-26
United States
We've been using this for a long time now and we love everything about it! We love being able to customize everything to fit with our brand. And the customer service... they are fantastic. They respond right away and are always nice and super helpful! They are truly a pleasure to work with.