Reviews for Vajro ‑ Mobile App Builder

I've just starting using the services of Vajro and I am so beyond impressed. They worked with me (not being tech savvy) and worked quickly. My questions were answered quickly and things were addressed swiftly. I'm excited to continue to grow my business with them!

Fantastic experience thus far. Top marks all the way around! The people that helped me from this company were extremely thorough and helpful and taught me a lot about things I didn't know much about.

Stellar experience to starting my app for my shop. They were super helpful and made me feel confident in the app. I can't wait to see the final product!

Support team making the steps are easy and fast. We can have new application up and running within short timeframe. All enhancement also can be done detailed and perfect fit with their professionality.

Pranav from the support team was extremely helpful! He did a flawless job. Everything was really professional .

Extremely good from the support team! Easy setup, very professional support how to get on the way, etc'. Easy to use and very straight forward!

It was very helpful to have someone on the phone with me helping me create my app. He was very helpful and very patience with me. Thanks Ranjan you were very helpful.

I liked the service as I got a free trial and the representative helped me with the app design, however, all this was in 48H which is awesome, I'm waiting for the app to be approved on google play

My experience with onboarding with Pavithra was awesome. She made sure I understood the app and how to manage it!

Simply Stated Creations

2021-12-16

United States

Great customer service to get the app launched! The team was so helpful and knowledgeable. Looking forward to adding this to our online store!

Great customer service! Their team was on it as soon as I added the app to shopify. Nigilesh was super kind and great at explaining how to do things. The design team was quickly added to the call and was also super kind and quick! Pavithra was great! Excited for this mobile experience to take off!

This was a very easy process to understand, everyone was extremely helpful and I highly recommend the app!

This app is very great, the customer service was over the roof. I love this app and look forward with working with them moving forward.

Onboarding has been so much easier and stress free with their assistance. I am excited to launch and get started.

I would recommend this app. Its very easy to use and helpful staff. A lot better than any other apps that I tried before.

Very helpful and communicative... every question was answered... a bit limited on design but very good and you have enough options to play with.

Happy launching my fourth store with vajro. Extremely satisfied with customer support and overall experience due to which I am coming back. not only the launch process, the entire journey with vajro is delightful.

I would recommend this app to everyone. It is easy to navigate and the whole process has been great. The staff is excellent and the communication is the best I have had with any company. You ask a question and they answer you right away and they do what they say they are going to do. I am extremely happy and can't wait to do more with it!

Atpata Funky

2021-12-13

India

User friendly interface development. There are a variety of widgets to create your own personalised layout to the store. The support is prompt and understanding.

I downloaded the vajro and to my surprise so far its awesome. I have received awesome customer service. You are not just left hanging after downloading the app. They have a team that is willing to walk you through every aspect of making the app your own. I had the pleasure of working with Mike and I appreciate his customer service skills. xoxo Clazzy Gurlz

My call with the representative was so easy and effortless! He was so patient with me, guiding me through all the steps and helping me set up all apps needed. He was very helpful and positive and I know vajro is going help grow my business!!! I recommend it to all that are looking to do the same!

Never used this app before and the help I finally got was very clear and simple to understand with step by step support. I now understand the full extent of this service and found out that this will help me in other aspects of building my brand for example the live selling feature!!

I had a great experience with Mike setting up my account. He was very helpful with the setup and very patient with me while I was trying to be able to navigate through everything. I can't wait to use the app and I'm very satisfied so far

We are Mischief Munchkins®, an online clothing store for kids based out of Bangalore, India. When we first started exploring our options to get an App (iOS and Android), the first option for us was to get it built from scratch since budget was not a constraint. Soon we learnt that there are other equally interesting options (like mobile app builders) which are quicker, easier and also cost effective. This realisation brought us to the Shopify App store in search of companies that can build native apps for us on iOS and Android platforms. As a part of our research, we went through all the alternatives, read all the reviews (good and bad), spoke to a few companies and then finally freezed on Vajro! Vajro, just like other mobile app builders, work on a set templates/theme to achieve goals of their clients. All mobile app builders, unlike custom built apps, have limited functionalities and as a client or a user of such services, its our responsibility to either know it before hand or to ask them in advance about the limitations and work-arounds! My first interaction was with Aswin (from sales team). I contacted him well before (months before) we were even ready with our website! He made sure that he was in touch with us till we were ready with our website and helped us to get started with Vajro with a marathon 2.5+ call! Thank you Aswin for that! We opted for power premium, their top of the line plan. It's recommended for businesses who are serious about their goals and clear with their plans. The next step was with the onboarding team. This step again began with a marathon call with Pranav who was very patient to hear all our queries and address them. This call was then followed up by a second onboarding call with Ranjan. Again, he was very clear in what could and couldn't be done with Vajro. This gave us much better clarity and helped us to set our expectations accordingly. Post this, we were then assisted by Elakkiya who helped us to put everything in place and ensured that our app goes live as early as possible. With her as well, we had a couple of detailed calls regarding our expectations and requirements. She appeared to be proactive and very well organised and helped us with most of our requirements. A special note of thanks to Marshall, their graphic designer who impressed us with his proactiveness in assessing a tricky situation and offering us a solution. This was not expected and it came as a pleasant surprise! Pros of using Vajro 1. Easy to set-up 2. Well informed, well coordinated and friendly support staff who are always available 24/7 via scheduled zoom calls and chat. But please ensure to stick to one person aligned to your region to ensure that communication is smooth, consistent and clear. Initially, unknowingly we approached mutliple people working across different regions with our requirements which kind of caused delays and frustations but was later on sorted out. 3. Appears to have a good pool of plugins/app integrations compared to their competitors 4. Nicely structured process flow. From Sales to Onboarding to Customer Success (guess only on their top tier plans) to Tech support 5. 60 days of free trial Cons 1. Because it's a theme/template based system/interface, one cannot expect everything as per your requirements. Any custom coding done on your website will not be supported by their softwares. All the active features on your website (achieved either by custom coding or via app/plugin) will not be translated to your app if that particular plugin is not supported by Vajro! So, please check before getting started and set your expectations accordingly to avoid any unnecessary frustrations and delays. For example, their software were not able to pull in our size charts, pin-code and cod checker, shipping and returns tab. If you are lucky, you do come across certain supported integrations/apps to solve some of these issues if not all. Hence, you may sometimes feel handicapped when you run out of options to achieve your goals. But please note that this is not just unique to Vajro but infact, common to all such website app builders! 2. Room for improvement in terms of adding additional features and plugins 3. Once you select a theme/template, apart from the con discussed in point 1, you also cannot 100% customise the theme/template according to your requirements. Again, not unique to Vajro! Pro Tips 1. Do your research. Know what you are getting into. With any such website app builders, you get some, you lose some! 2. Don't assume that everything will work in your favour. Discuss with the team in detail. 3. Be patient when a certain feature you desperately want is not available. Try figuring out a work around, if possible. It may not be the ideal way of doing things but its better than not having it at all! We are happy to rate them 5 star based on our interactions, goals achieved, and finally, the alternatives available. We are excited to see our app go live soon and are looking forward to interacting with the customer success and tech team (as and when needed)

smooth and easy experience! they made the review of the app very easy and i was able to learn a lot in a short amount of time. thank you