Reviews for Ultimate Upsell & Cross‑Sell

The app sounded too good to be true and it is. You cant even setup an upselll without paying $50 if you need help....nice they upselling you their upsell app. ffs The tutorials are old and not relevant to their updates and their updates make no sense. I've created many shopify stores, and used multiple apps. This by far is the worst up sell app. Uninstalling and hopefully none of their code is left behind to slow the website down

app freezes and does not apply changes. Request for assistance went unanswered. Changes implemented remain in draft and "changes may take 5 minutes" but they never actually apply on the pages.

Currently using this app for up sells on the cart drawer for my best sellers. Derek has been very helpful in making manual adjustments for me so the app works as intended and I've already seen results. This app is the go to app for up sells especially if you drop ship using oberlo like me, other up sell apps can potentially lose the up sell item within the order when its sent to oberlo which can cause all kinds of problems for you and your customer. This is the only up sell app that doesn't have that issue. Looks clean and professional, I recommend this app above all others!

Used this app for a number of months now and never been very pleased with it. The main issue is that the pop up is soooo slow to load so customer's have already moved on before it comes up. Also there's lots of issues with it not working if you try to include it in-theme. Particularly at checkout it didn't work at all And the analytics don't track well. It regularly counts purchases where none have occurred and there's no real analytics dashboard so you can't go in and scrutinise how well it's doing

steer clear. app suddenly destroy the appearance of my landing page making it impossible for customers to browse properly. setting up of upsell is also cumbersome. you can get better ones for the same price you paid. have removed it after using for ~1mth.

This app was great because it allowed to bundle products and have the offer pop up on the products I specified AND in the cart. It converted fairly well. Then it just stopped working. I contacted support and didn't hear back. So when it worked, it was great.

Could have more upsell/downsell features... and an after sale upsell/downsell feature would be nice.. It has got me a lot of additional upsell sales though, so I like it. I have since moved on to a more flexible app, but I have a lifetime license for ultimate upsell so I'm sure ill be using it more in the future.

Why is the Upsell on the thank you page not working. I did a test purchase just to test this. :(

The app does not work. The upsells are not showing up and a javascript error is seen in chrome console. Error parsing a meta element's content: ';' is not a valid key-value pair separator. Please use ',' instead.

It could be a very good app, as the settings are pretty simple to edit. But it's finally a mess... No automatic recommendation, And once we create an "A la carte" Upsell, if you select integration into your shop... Be pretty sure it's not gonna work. Spent hours on it, every single time I created a la carte upsell, with theme integration. When surfing on the page, once the upsell have been loaded (around 5-10sec!) It is impossible for a customer to change the pictures of the main item page, nor to switch colors or even to add to cart the main item.... So once their app is loaded into your item page, be sure, that your viewers won't be able to add to cart your main item page... they can only add the upsell items... Which as no sense. (The issue is On Mobile only, but my store as 90% mobile customers). So I will uninstall the app ASAP.

Loads wayyyy too slow! takes 5-10 seconds before it shows in theme. The 2nd issue is that they have to click add to cart twice once for the upsell and then once for the actual product after the page reloads. I am trying to make it as easy as possible for a customer to checkout/ buy an upsell not more confusing.

Badass Glass

2018-02-01

United States

Easy to assign the same add-ons to multiple products. Difficult to configure with ajax pricing for us at least. Overall it looks and functions good.

Very disappointed with this AP and service. It is not intuitive for use though I finally figured it out. Very limited. It does do what it says but barely. In my opinion it is only good to add a product at same price you normally sell to another product. does that ok. If the add on product you want to discount you need separate SKU product at lower price. It would only work on my Google chrome browser. I sent in request for support over weekend and didn't hear anything till Monday. No follow up until I put up this review. The tutorial is very weak. If you are a small shop I do not recommend. If you are a large shop look for a better up-sell Ap. This is the first AP i've ever written a low rating on. They say they plan to improve on it. Hopefully they will there is a need for an inexpensive upsell that is simple to use.

Tried using pop-up Upsell. Worked great on desktop computer but on mobile phone, pop-up box covered the product on screen before the product was reviewed. Wanted pup-up box in check-out screen only. App could not do check-out pop-up only.

Awesome app, the support answers very quickly. Just get it !

Finally a app that had all the features I was looking for, and it works like a charm! Extra points for excellent customer service!

Amazing app, I've tried so many upsell apps and this one is actually made by developers who are really skilled, with great support. Thank you!

App does exactly as describes and great customer support!

I have spent a lot of time searching for the best upsell app and I have tried more than 5 similar apps but none of them are even close to what Ultimate Upsell in terms of simplicity and functionality. It simply works and it covers almost all the bases of upselling. It truly lives up to its name! Keep up the good work and keep improving the app!

Has potential but still a way to go before it meets my needs. Popup is very slow 5+ secs. No mobile specific design and I could not get it to work on mobile. The product selection interface is difficult to use. Support is good but not sure why I had to sign up to slack to get support. price is cheap but I guess you get what you pay for.

Had a problem with the app that the upsells didn't show up. After asking for help, the support team has done an amazing job and service! Best customer service I've ever had! Thank you very much Tabarnapp :)

This app is great. The fact that this works so well with no coding is fantastic. I tried a competitor and spent over an hour trying to change theme file code. Couple this with the great support and this is a must have app.

Happy!!!. That's my Review I am getting consistent add to carts from the upsell. Easy to use, easy to target. Many Thanks!

This app was recommended by a friend and I'm very impressed with all the tools available, the well thought admin page and the stellar support. As a new app there are a few things to fix here and there, but the support community via Slack is awesome and very prompt to tackle these issues. I've only been testing the app for a day but will come back with an update when the trial week is about to expire. Right now it definitely looks like a keeper.

This is the best Shopify Upsell App in the market today in my opinion, and I have tested quite a few. Super easy set up, great options for showing upsells, and more importantly - amazing support. I really hope they can continue providing such high level and attentive customer support as this is key for a successful app today.