Reviews for Ultimate Special Offers

Great app! Very quick responses and prompt solutions. Would definitely recommend this app for additional offers

Hi Kay, Thank you for your quick response. It was very helpful. This team is always quick to respond to anything that comes up. I highly recommend this app.

Brilliant app. I use a lot of bulk buy discounts in my store eg 3 for £10, 4 for £10 etc. I needed my customers to be able to pay with reward points and still keep the discounts. This app does the trick. I had a problem where the subtotal would not update in the cart page, reached out to the support team and it was sorted for me within 24 hours. Excellent app and support.

Kay is exceptional, prompt response and extremely helpful. She even record the video to show me how the technical issue has been fixed. Impressive service.

Au Naturale Cosmetics

2023-05-10

United States

Amazing customer service and support from the team at Orbit, once again. (Thanks Kay!). Still in the setup process, but very happy with everything so far.

it has all the things you need. Built for your business and easy to use. Great Customer support !

This app has helped us immensely in terms of extra revenue, by allowing us to bundle our products and apply discounts to the bundles. The support is always very fast and helpful. We recently changed themes which resulted in some small glitches (not Orbit's fault) but the team at Orbit (Jack, Paige and Kay) have always been super helpful and resolved the issue promptly. Highly recommended app with superb support.

A-mazing, I was stunned with a smashing response from these guys. I asked if it was possible to modify my pop ups and text, and rather than send me to some help page, they actually offered to do it for me right away. As a result I have a better performing offers and pop ups, my team and customers are much happier with the whole set up. Fabulous, they are probably stuck with this customer for life now , thank you to the guys in app support, you put Amazon to shame!

Had few questions regarding application customization, received an absolutely amazing customer service from Alex.

Guvier

2023-04-26

Mexico

Es una buena aplicación te facilita poder tener varias promociones activas, dandote libertad de elegir los productos o grupos de productos.

I am thrilled to share my experience with this app! I spent a considerable amount of time trying out different applications, and this one undoubtedly stands out. It is incredibly user-friendly, and when I encountered a challenge, the support team was quick to assist, resolving the issue by the next morning! Additionally, they went above and beyond to ensure that my cart was updated, wrote scripts, and fixed compatibility issues with my theme, which required manual updates to work efficiently with this app. The customer service was exceptional, and I couldn't be happier with the app's performance. It has proven to be the perfect solution for my discounting requirements. I highly recommend it to anyone looking for a reliable, user-friendly, and efficient app!

Excellent customer service, they fixed an issue with the sales badge appearing overtop of the product image and it looks perfect now. Thank you!!

Great app to bolster your discounts on Shopify. The customer support for a free app is also very helpful, prompt and effective.

The app is good , although it can be better . As an example , setting 2 promotion on a product is quite confusing , example setting discount like Buy 1 Free 1 & Buy 2 Free 3 , you can't set the discount with the same method or it will not work . The customer support is very helpful and fast. A big Thumb-Up for their Customer Support Kay that provide fast and helpful support.

Downloaded the App to try out the Discount feature. After 5 mins my free trial had ended and my Discount I created never worked. I tired to use the chat function to speak to someone but it was a robot that went around in circles. Paige did follow up eventually but I had already found a different App that met my requirements.

Alex was super helpful and knowledgeable to assisted us to fix issues every single time. Very patience to help out for all details. This app is the most powerful to apply promotions. Finally we got Buy 3 For $175 style sale! Thank you! The best app ever!

While the app is not perfect, i do get a very good response from customer service who have been attentive in reply to me and addressing areas of concern. This way, you feel as you get the support required to continue trading. Thank you.

Great customer support. Alex worked with me to figure out and resolve my issue. USO is a Flexible app!

Excellent customer service. They even helped me configure settings outside the app. Much appreciated!

Great app! Many different options for discounts. Helpful customer support! Currently is not working with the Buy Now button.

Simply Organic Beauty

2023-01-12

United States

Good support from customer service team. Very responsive to resolving issue. Thank you for your help!

I love this app! It’s easy to install and when I did have a customization question the customer support was amazing.

Kay assisted me regarding my alignment issue and I must say he truly is a professional, and the way he handles the situation is really good. I really love how customer support is there to support small business owners in order to make things easier for us.

Great support and the free gift option increases sales so much! Very easy to set up!! It is a great way to get people to increase their cart:)

If I have any questions on the app for campaigns running, Alex is always responding within 1-2 minutes. Great team to work with and recommend the app as it offers many options.