Reviews for Ultimate Special Offers

G'wan by Charon

2024-09-11

United States

Love this app! I've been using it for 4 years now. Occasionally, issues pop up, but the tech team is always quick to help and super reliable

DB Orthodontics Limited

2024-09-04

United Kingdom

Jack and the team have consistently been helpful and accommodating. While we've encountered a few issues in the past, they were addressed promptly and professionally. The app functions well, but it could benefit from some UI enhancements. Keep it up!

very nice customer service and prompt support.

Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!

Update: The offers are not showing up on my site. It's glitching and unfortunately did not have a good turnout with a BIG sale I was having. I had to uninstall the app and get another one sadly.

Very ease to use and excellent customer services! We definitely recomend.

12-08-2022 Really impressed with the support team, they are quick to respond and they helped to resolve my queries within a couple of days. Recommend this app 24-06-2024 Two years on, we are still using this app. The team at Orbit are very friendly and efficient in supporting us, nothing is too hard for them. Highly recommend this app.

Above-and-beyond customer support from Alex. I was so impressed with the level of care to get my store up and running. Amazing, 10/10

Amazing app! Quick help from the team and would absolutely recommend them :)

回答問題非常快速!

Customer service experience is incredible!

USO is a fantastic app, and their customer service is even better. Alex went above and beyond to help us fix an error - so thankful!

Thank you!! - Emily, Head of Support

Outstanding app. Supplies the bulk of my order increases across the shop. Excellent support too.

I was initially hesitant to use this app due to some negative reviews. This app provides essential features that offer numerous options for my business. It's important to note that it may not work flawlessly immediately upon installation. I'm giving it a 5-star rating because of the attention and customer service of its team, who are constantly tweaking and improving it on your website and addressing any issues. It is working and so far I have 3 different types of offers on my site. I wish i had known about it earlier. Most of these offers should have been built in Shopify and free. Luckily this app is addressing many of the shortcomings but it is not that easy nor a straight forward job. Keep that in mind.

Great app that also comes with great support. Had some issues when we updated our theme but the USO support team solved the issue quickly and with great professionalism!

Best App ever..! and I got quick help always with any issues! :) Highly Recommended!

Great app, and great customer service from Kay! I was helped in a very timely manner and she did not stop until I was 100% satisfied with the result!

Exceptional Support Experience with Emily! I recently encountered an issue with the USO: Discounts & Promotions app after updating my Shopify theme. This hiccup could have been a headache, but thanks to Emily's outstanding support, it turned into a seamless experience. Emily's dedication and patience were truly commendable as she guided me through the entire fixing process with unwavering support. What impressed me the most was Emily's willingness to go above and beyond. She didn't just offer explanations; she utilized visuals to ensure that every step was crystal clear. Her dedication to resolving my issue promptly and efficiently showcased her expertise and commitment to customer satisfaction. I am sincerely grateful for Emily's exceptional assistance and the support of the entire team behind USO: Discounts & Promotions. It's reassuring to know that such a reliable and customer-centric support system exists. Thank you, Emily, and the team, for your outstanding service! What set Emily apart was her willingness to go the extra mile. Not only did she patiently guide me through each step of the process, but she also utilized visuals to make everything crystal clear. Her attention to detail and commitment to customer satisfaction were evident in every interaction. I can't thank Emily and the entire USO: Discounts & Promotions team enough for their outstanding support and service. It's rare to come across such professionalism and dedication in today's fast-paced world, and they truly exceeded my expectations. If you're looking for an app backed by a team that genuinely cares about its users, look no further than USO. Highly recommended!

This is a great app because of its features, customer support, and price compared to competitors. The app's BOGO (Buy X Get Y) discount feature surpasses the built-in Buy X Get Y discount feature that Shopify offers due to there being no cut off capacity of product variants you can include. In addition to USO's BOGO (Buy X Get Y) discount, there are eight more offers you can choose from. Customer support has been outstanding, and this app even has a "Feature Request" section. Both times reaching out to customer support and using the feature request section, I received same day replies and help. With this app only costing $9.00 a month and having a 1% usage fee (with a max cap at $10) on orders that use the discounts you created, this app is well worth the cost for stores like mine.

Great app! The best thing about it is the pop-ups. I wish they had more customisation options but it is still a handy app. Even after almost 2 years of using the app, the support was quick and seamless when we had an issue.

Great app and great tech support!

Alex is super helpful and always finds a solution to anything that we want to change within the app.

Good service and solve the problem soon.

Five-Star Support Experience! I recently chatted with Alex about a discount issue, and it was a breeze. They quickly tackled the problem, explained things clearly, and even fixed it on the spot. What impressed me most was Alex's patience and dedication. They went above and beyond, using visuals to make everything crystal clear. Even when new issues popped up, Alex stayed cool and sorted them out in a flash. Huge thanks to Alex and the team!