Reviews for UFE Cross Sell & Upsell Bundle

MyGlamoura - Luminothérapie

2024-11-16

Thank you so much for the 5-star review! 🌟 We’re thrilled to hear that you’re enjoying the app and that our support team was able to assist you promptly. Your satisfaction is our top priority, and we’re here to help whenever you need! In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

Materic Art

2024-11-15

Stiamo provando i bundle all'interno del nostro e-commerce. Tante personalizzazioni e sembra andare molto bene. L'assistenza poi super! In chat immediatamente sono stati d'aiuto e hanno risolto il mio problema. Grazie mille per il tuo feedback positivo! Siamo felici di sapere che ti stai trovando bene con i bundle e che le personalizzazioni ti soddisfano. È fantastico che il nostro team di assistenza sia riuscito ad aiutarti immediatamente. In caso di ulteriori domande, puoi contattarci via email a support@helixo.co o tramite la chat nell'app. Siamo sempre felici di aiutarti! Un caro saluto, Helixo Support Team

ACCESWATCH®

2024-11-14

Very nice app, and their customer support is excellent. Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that our customer support has met your expectations. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

CoreLift

2024-11-12

UFE Cross Sell & Upsell Bundle Review I'm thoroughly impressed with the UFE Cross Sell & Upsell Bundle! This app has transformed our approach to sales on CoreLift. With seamless integration and user-friendly options, we've been able to create targeted cross-sell and upsell offers that are truly driving results. The flexibility to customize each offer and adjust based on performance is a game-changer. A huge shoutout to Telaco for their outstanding support! Their team has been incredibly responsive, going above and beyond to help us tailor the app to fit our unique needs. It's rare to find such a dedicated support team willing to provide personalized guidance at every step. If you're looking to increase your store’s average order value with ease, I highly recommend giving the UFE Cross Sell & Upsell Bundle a try – and don’t hesitate to reach out to Telaco for any help along the way!

2024-11-11

Very nice app that's fairly easy to setup and use. The customer service chat was also very helpful when I had questions about where the widget was being placed. It helps increase my AOV and also is customizable so it fits within my brand. Thank you so much for your thoughtful review! We're glad to hear that you found the app easy to set up and customize to fit your brand. It’s wonderful to know that our support team could assist with your widget placement questions. If you ever need further help, we’re always here for you. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

LaLuneDuCiel

2024-11-11

Really great app Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app. It truly means a lot to us that you took the time to share your experience. If there's ever anything we can do to make it even better for you, please don’t hesitate to reach out. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

My Store

2024-11-04

I tried lots of Apps to achieve what I want, unfortunately none of the Apps worked perfectly. Finally I found UFE Cross Sell, it's a powerful App however, it needs lots of patience. I had some issues setting up the funnel but after contacting Nadeem from the support, he was able to offer a solution with 10 minutes. Thank you! Thank you so much for sharing your experience! We’re glad you found UFE powerful and that Nadeem could quickly assist you with setting up your funnel. We know how important it is for things to work smoothly, and we’re here to make that process as seamless as possible. Your patience and feedback mean a lot to us, and we’re excited to support you in getting the most out of the app. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

TherapistToolzone

2024-10-31

App just discovered and easy to use, excellent. I contacted support for an intervention and it was immediately resolved by Telaco, very kind in assistance. Thank you for the fantastic review! We’re so glad to hear that you found our app easy to use and that Telaco could assist you quickly and kindly. We’ll be sure to pass along your kind words! In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

TimePieces Unlimited

2024-10-26

great Thank you for the great review! We’re thrilled to hear you had a positive experience with us. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

Elydia Bijoux

2024-10-23

super app for us ! Thank you for the amazing feedback! We're so glad to hear that our app is working great for you! In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

CookeryCrafts Store

2024-10-21

Customer service is really good. recommend this! Thank you so much for your kind words and recommendation! We're happy to hear that you're enjoying our customer service. Providing quick, supportive, and personalised assistance is what we strive for, and we're glad it shows! In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

sabbskinpk

2024-10-19

This app is very user friendly and has all the features required for cross selling and upselling. What truly set it apart was the fast customer support especially Baghya who made sure everything was running smoothly. I definitely recommend :) Thank you for your fantastic review! We’re delighted to hear that you find the app user-friendly and equipped with all the features for cross-selling and upselling. We're especially glad that Bhagya could provide such fast and helpful support to ensure everything ran smoothly for you! In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

Ordenti

2024-10-18

Finally found one that has all the features and customizations after hours of testing other apps. Highly recommend, especially for beginners. Instant support to assist as well. Thank you for your great words! We're thrilled to hear that you've found the perfect solution with our app after testing others! It's great to know that our features and customizations met your needs, especially as a beginner. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

LittleLuxury

2024-10-17

Good customer service! She really went out of her way to help me solve my problem! :D Thank you for your kind words! We're delighted to hear that our team member went the extra mile to assist you. 😊 Providing great customer service is our priority, and it’s always wonderful to know when we’ve made a positive impact. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

Black Active Fitness

2024-10-17

Amazing App and what makes it great are the people behind it, super friendly and very helpful. Highly recommend Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the app and that our team has made a positive impact on your experience. Your recommendation means a lot to us! In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

Pharmabinoid

2024-10-12

This app is perfect. We use Kaktus FBT before but it does not allow for variant specific trigger. This app does and has the best service. They create customs CSS for you and their support is quick even on Saturdays. Thank you so much for your kind words! We're glad to hear that our app's variant-specific trigger feature has been helpful for your business. Providing top-notch service is a priority for us, and we're happy you’ve found value in our custom CSS and quick support, even on weekends. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

Monarch and Muse

2024-10-11

great app for bundle deals and conversions. Bhagya was so helpful and took the time to help me with my inquiry. Thank you for the great review! We're thrilled to hear that you're enjoying the app for your bundle deals and conversions. It's awesome to know that Bhagya was able to assist you and provide the support you needed. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

1928 Jewelry

2024-10-10

If you're looking for an easy to use and effective cross sell & upsell bundle app for your website, UFE is for you. Not only do they have an easy to use platform, but also have great customer service. We haven't experience any issues since using the app and hope to continue that trend :D Thank you so much for your kind words! We're thrilled to hear that you find UFE easy to use and that our customer service has been helpful. Knowing that you've had a smooth experience without any issues means a lot to us, and we’re here to ensure it stays that way. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

VARELIX

2024-10-10

The app features a beautiful design that integrates perfectly with my store, and it offers a variety of options to customize upsell offers. The customer support team is incredibly responsive and resolved all my issues quickly, which made the setup process seamless. I highly recommend this app to anyone looking to boost their sales! Thank you so much for the wonderful feedback! We're delighted to hear that you love the design and customization options for upsell offers and that it integrates so well with your store. It's fantastic to know our support team was able to make your setup smooth and seamless. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

TOSOT Direct

2024-10-05

good customer support and easy to use app. Thanks! Thank you for your feedback! We're glad to hear that you found the app easy to use and appreciated our customer support. Your satisfaction is important to us! In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

Niky Sale

2024-10-03

The app works well, and when I have questions or problems, their team is very quick to provide a solution. I really recommend it. I don't give it 5 stars because I think we can always improve no matter what we do, but the system works very well. Thank you for your thoughtful feedback! We're glad to hear the app is working well for you and that our team has been quick to assist with any questions or issues. We appreciate your perspective on continuous improvement and are always striving to make things even better. If you ever have more suggestions, please don’t hesitate to share them with us! In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

Birkii

2024-10-02

Useless customer care that doesn't help you, they charged me more money for no reason and will do everything not to give it back to you, highly discouraged from this point of view Summary: This situation arose due to some misunderstanding about our pricing system. I sincerely apologize for the frustrating experience you’ve had with our support and for the confusion caused by unclear communication on our part. This is not the level of service we strive to provide, and I’ll ensure such issues are handled more effectively in the future. Thank you for the opportunity to clarify it for you and others reading this. Our pricing plans are based on the total sales volume of your store, meaning we consider all orders received within a 30-day billing cycle, not just those generated through our app. From the screenshot you shared, I noticed that it reflects the period from September 11 to October 11. Please note that charges are processed only after customer payments are completed, which may take a few days, allowing us to verify and check further. But based on your previous month's billing, I can share you some valuable points. Your store's order volume fell between 200 and 599 orders, which corresponds to a charge of $29.99. Here's the breakdown: an initial subscription fee of $9.99 is charged at the beginning of the billing cycle, followed by a $20 usage fee at the end of the month, totalling $29.99. I hope this explanation helps clarify the situation, and I truly apologize for any misunderstandings caused by our earlier communications. We do mention this clearly on our pricing page, and it’s also outlined when accepting a pricing plan. Unfortunately, it seems this may have been missed, leading to the confusion. If you need further clarification or would prefer a call to discuss this, I’m more than happy to assist. You can also refer to our pricing articles for more information: https://helixo.co/upsell-funnel-engine/#ufe-pricing-table https://helpdesk.helixo.co/pricing-billing Once again, I apologize for the inconvenience, and I appreciate your patience. Please feel free to reach out if there’s anything else I can do to assist. If you need further assistance or have any questions, please feel free to reach out to us at support@helixo.co or via our in-app chat. We are committed to providing the best service possible and would love the opportunity to continue working with you. Once again, I sincerely apologize for the trouble this has caused. Best regards, Tinu, Customer Support Lead at Helixo

SecondPlace

2024-10-01

Very good support and customization. Really like it. Thank you for your positive feedback! We're so glad to hear that you're so satisfied with our support. If you ever need further assistance, please feel free to reach out. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

My Store

2024-10-01

Best support ever! Thank you so much for your kind words! We're truly happy to know that our support team made a positive impact on your experience. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

Elite World X

2024-09-30

Thank you so much for the 5-star review! We're delighted you're enjoying the app. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team