Reviews for TYDAL Product Reviews App

I enjoyed using the app. Jel was very helpful. She even gave tips to better my website. She is definitely a great asset to the company!

very good app

Perfect customer support and great app!

La atencion al cliente es excepcional, llevo utilizando la aplicación mas de 1 año en todas mis tiendas y no me defraudan. Gran saludo a Jel ya que ha sido muy amable y profesional conmigo

very top

App is Good and Abbie is Awsome

Abbie's customer service is nothing short of exceptional! Setting up the app for my store was made effortless, thanks to her prompt and knowledgeable assistance. Abbie's dedication to ensuring my understanding and satisfaction is truly commendable. She goes above and beyond, and her friendly approach makes the experience enjoyable. Highly recommend!

So far, it's doing everything I need it to. Most of all, customer support is positively above and beyond. I can't praise that enough.

Arianne was amazing and super helpful gave me loads of advise with there service and also to do with my website in general.

The service is so good, They reply fast!

Fast customer service

Absolute fantastic app, awesome friendly customer service. Fantastic service from Arianne. This app add a lot of value to any online store and works great with no issues at all.

Great experience with the team and amazing app

Veloce, professionale e personale veramente disponibile e gentile. Paul mi ha assistito sin da subito. Consigliato

nice app for beginer

very professional staff. always help on time. 5 star from my side. paul helped me with my issue. very nice and helping. i recommend to everyone

Rivo customer service reps respond quickly and are super friendly. Pete was awesome!

Great app and very friendly customer service!

Amazing support! Quick and effecient.

The application provides extensive features that meet affordability, and the customer service is efficient and responsive. It is a stylish and comprehensive solution to express your customer's opinions.

Used to be great however over a month ago emails stopped being sent to my customers. I messaged Rivo but still not fixed Its been over a week with no update as to when it's being sorted. Looking to find a new platform now :(

Perfect Gift and Wallet

I unfortunately haven't had a great experience with this app. It's been 25 days since a review request has been sent and the tech team hasn't been able to solve the problem in that time. As a small business, reviews are so important to establishing a trustworthy brand, and I've missed out on hundreds of opportunities to establish that trust in the three weeks the app hasn't been working. I've communicated frequently wish customer service to no avail. If you're looking for an app to gather customer feedback, help build your brand, and for a customer service team that quickly resolves issues, then I'd look elsewhere.

Pete was very helpful when I needed support. I am very grateful.

The Rivo app is easy to use and has generated a lot of great reviews for me without needing to do anything! The automations are fantastic and there are even follow-up emails sent as reminders when requesting reviews. I have contacted support for various reasons and often I am connected to Jel. Jel is fantastic, quick, and efficient! Jel is always so helpful and friendly, which I appreciate so much.