Reviews for TYDAL Product Reviews App

very friendly and great customer service, very helpful and informative. Pete really went above and beyond to help me today thank you for all your help

excellent service by a very kind guy named paul he helped me a lot about my store and my questions i had for him

Pete was really helpful and guided me on setting up Product Reviews whilst sending me lots of information about growing my business. Much appreciated. Thank you!

Pete was very efficient and helpful with my questions. He provided insight and made my user experience a breeze. I'm excited about using this app!

I'm not usually one to write reviews, but this reviews app deserves a review! I installed the Rivo reviews app yesterday, followed by the Rivo Loyalty App and so far I have really enjoyed the process and I am really impressed by the whole user experience both for myself and my customers. Pete helped me on their speedy chat function and was really helpful and friendly. I tried 4/5 rival apps before finding this one. So glad that I persevered! Will be recommending to other start-up Shopify users.

I experienced an issue with the software and Paul from Rivo immediately came to the rescue and resolved the issue, great service!

very nice app for review and customer support is an awesome I liked this app for reviews recommendation to download this app for your shopify

Arianne was a great helper and made me confident in the use of the app can't wait to see the results

Super straightforward customization and navigation. Sub-5min setup and they have a very helpful support team in case you have any questions

I uninstalled this rivo review app and deleted the widgets but "empty stars" and "write a review" message stays there on my product page. i don't know how to get rid of that now, i might have to build the whole product page again because of this bug

"Paul is great. I am so grateful for the time and patience while I set up this new, exciting feature. Looking forward to using this app."

Pete was super helpful in removing the branding from my webpage. He also informed me of other Rivo products available for my store! I love the Rivo apps and the customer service is top notch!

After downloading and uninstalling 3+ confusing product review apps; I saw Rivo and thought "well, my email popups are rivo.. I'll try their reviews!' Not only is their review system/app 10x easier then competitors, but even the support given to FREE users is really premium. I was quickly assisted and treated like a VIP when I asked a question, Pete went OVER THE TOP.. Thank you so much you guys!

Very kind and helpful staff. they did everything I asked for and more, "Jel" was an especially amazing help!

Abbie was so helpful and exceeded all of my expectations. I'm really impressed with this app and with the customer service.

Mica was a great help, she got my 'Powered by Rivo' removed and also gave me a suggestion on something I could change on my website and shared a page that helped me remove the 'Powered by Shopify' at the very bottom of my website, something which I didn't know how to get rid of. I really appreciate her help!

Very helpful app and customer service highly recommend offered a clear solution to any queries i had.

Abby was so helpful and informative. She made sure she leave the app without making sure I had all of the assistance I needed.

Your colleagues Abbie was great, she provided me with some good insight and information on how to make my store better as well as verifying my account, she replied back very quick and simplified everything for me to make things easier.

Staff was quick to help me get set up and they even offered some pointers to set up some of the small details that I missed, that really give my shop a professional look. These pointers had nothing to do with their product and in no way benefited them. The sent links to Shopify's tutorials and as a result, I was able to make a few subtle changes, that add a lot to my site. Again, it in no way benefited them to do this. While I just started using their products, I am blown away with the customer service and I am confident that my experience with their products will be no different!

I reached out via the support chat and connected with Abbie. She was able to assist me and quickly resolve my request. Thank you so much, Abbie!!

customer representative abbie helped me a lot thank you for everything thank you for helping me with all my problems

Wow Wow Wow! What an amazing service! You typically get AI support, and Paul was real and went above and beyond my expectations. Muchas gracias Paul! I even learned something new I could do in my store. Yayyy!

Have dealt with both Abbie and Arianne. Both deliver top notch service and solve my problems quickly and efficiently while also providing extra information! The app works well and the customer service is above and beyond.

best customer support I've ever had, Abbie is just great and super friendly, helped with setting up a lot of things with the app. The review widgets look great better than all the other apps out there and super userfriendly.